1. HJP Resources

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    HJP Resources

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    3 years ago

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    Hilary P.

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    JJR & Associates - JJR & Associates LLC

    JJR & Associates

    (4 reviews)

    I normally use TurboTax, but since we had a child in grad school and couldn't claim her as…read more usual because of her scholarship, I decided to try JJR for our taxes. I regret ever using them. I scheduled an appointment, but when we arrived, no one was available until they saw we might leave and quickly assigned us to Diane. They charged about 10 times what TurboTax costs for both returns and never even filed them electronically. I only discovered this when my daughter didn't receive her refund. Two months later, I called and learned they never submitted the returns, so mine ended up being almost two months late. I asked Diane in early June about some type of refund, and she said she'd speak to the owner, Johann, but I never heard back. When I followed up, I was told he was on vacation and to call again in July. I tried multiple times, even sent messages through the website, but got no response. On July 16, I went in person to speak with Johann, who said he'd check on my daughter's late return, which caused her to get a late notice and charges. But once again, he never followed up, and my later messages also went unanswered.

    Everything started off great with Johann. He was recommended by a trusted colleague that gave me…read morehis mobile number. (Who's also having communication issues, btw) Paid $1400 to rectify 4 years of back taxes. No, he didn't go the distance to maximize my refund, but that's another story. My problem - unless you're a major client or business owner that may have recurring tax liability on a monthly basis, you can forget about any customer service after you've filed your taxes with Mr. Reckley, as an individual. Right now, because of his inadequate communication since April 2021, I'm looking at over $2300 in unpaid taxes because my 2017 taxes weren't mailed to me. Further it wasn't made clear, I needed to download the documents I signed to mail them myself vs him telling me his admin was sending me the documents! And to take it further, the 10+ calls, messages and text messages went largely unanswered over the last few months to help me understand what needed to happen! I paid a CPA because I'm NOT a CPA, to trust their counsel. I will NOT recommend this firm if you're expecting Mr. Reckley to volunteer counsel on the paid service after he's done work. He's wiped his hands and on to the next - blaming his inadequate corresponce to 24/7 meetings! I got around to locating his office number (which he could have advised me to do months ago if he was that busy) and spoke to Juliette who was an absolute jewel in getting me closer to closure with this issue. She help me more in a single day than Johann has done in 4 months. Finally, after months of trying to chase this down, his admin team got to the bottom of it and mailed my returns. Fingers crossed that this resolves my tax liability. Very unhappy and I will never use, nor recommend his services to anyone!

    M O M S Cleaning Service

    M O M S Cleaning Service

    (1 review)

    Incredible Service: If You Enjoy Being Ghosted and Then Fired as a Customer…read more I was referred to this company, which already tells you someone out there thought highly of them. Bold choice in hindsight. After our initial conversation, I received an estimate and provided my address, the thing you do when you want someone to come to your home and clean it. Revolutionary concept, I know. Then I waited. And waited. Ten whole days of silence, presumably while they puzzled over the ancient mystery of what my address could possibly mean. When I finally reached back out, I was met with a genuine gem of an explanation: they were under the impression I didn't want a cleaning. How they arrived at that conclusion after I gave them my address remains one of life's great unsolved mysteries, right up there with the Bermuda Triangle and how socks disappear in the dryer. When I pointed out that providing one's home address is generally not how people decline a service, they responded to their own "honest mistake" by advising me to find someone else. So to summarize: they forgot about me, confused themselves, and then broke up with me over it. Truly a full-service experience, just not the kind involving any actual cleaning.

    From the owner: We are a family owned and operated business based in Newnan, Georgia since 2012. Our team provides…read morea customized cleaning service designed by our team catered to you! M.O.M.S goes over and beyond when it comes to taking care of your account, from office buildings and events, to the place you and your family call home. No job is too big or small, after all M.O.M.S can do it all. Check out our website for details!

    HJP Resources - businessconsulting - Updated July 2026

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