Brian came out today to our condo to repair a 3yr old refrigerator which the computer board went…read moreout and handles water flow. He was on time, professional and had all the parts needed to repair this situation. He has also repaired our washer that was not cycling a year or so ago. Again a great job. We keep his magnetic business card on our refrigerator for reference. Thanks Brian for a great job.

Brian showed up on time and had the part I needed to fix my Fridgedaire fridge on his van. Expect…read moreto pay more for the part and service call then your used to in a larger metropolitan area.

Bought a couch It didn't last a year…read moreThey refused to fix it Offered store credit The store manager would not honor it Instead tried to have me arrested rather than make it right A dozen cops showed up Handcuffed me in front of my elderly mother Because store employee Jonathan lied The red headed guy told the truth so I didn't go to jail Do not shop here

Raes Appliance is absolutely wonderful. A Junior tech came out the first time within an hour and…read morediagnosed the issue I was having with my washing machine. The second time, after the part came in, one of the owners came out to ensure a quality finished repair. The repair has a warranty which shows that they guarantee their work. For having a warranty with the work being completed, it was definitely a great value. Not only was the service fantastic, I found out the owners are veterans and members within our christian community. Good people and great service. I highly recommend Raes Appliance to everyone in the area.

Thanks again, Mr. H., for the work performed yesterday on my dishwasher @xxxx. The Mrs. was very…read moreimpressed with your professionalism. She is asking me to look into your Home Protection Plan options. Your fee was very reasonable as well!

BEWARE ordering anything custom from this store/company! This store/company has a complete lack of…read moreintegrity and does not practice due diligence in making sure that they are delivering what you ordered. If they screw up they DO NOT stand by their product/work and make it right. Their satisfaction guarantee is nothing more than empty marketing. In October of 2024 I needed to replace an external door in my home. I ordered a custom door from Home Depot. During the ordering process we discussed extensively that I wanted the active panel, the one I open to go out, to be on the left side. All was verified and purchased. They informed me my door had arrived and scheduled installation. When the installer got ready to start installation, he informed me that the door they had delivered was in fact too large. When the door arrived at the store in Nov. no one had bothered to verify that it was in fact the correct sized door. This meant an extensive delay in getting my new door. Another door was ordered. In the mean time the installer kept telling Home Depot that they were ordering the wrong style of door because he had decided I wanted to replace the door with the same style that had been in there previously. This created a great deal of confusion and added another layer of potential error. The second door arrived and was scheduled for install in Jan. Dale, the gentleman I worked with to order the door, called and said he had been asked to verify that I wanted a "left handed door". He was using the term "left handed", not in common vernacular but rather in contractor language, which, after much research I have discovered means that the active panel is on the right side. Believing that I was confirming that I wanted a door with the active panel on the left side, I said yes. The installer arrived tore out my old door, which broke into pieces in the process, and installed my new door. This door had an active panel on the right side. The FIRST time I got to see and approve whether this was in fact the door I had ordered, was when I was in a position to either accept it as is (not what I ordered) or have a giant hole in my home in the middle of below freezing weather. At no point prior to ripping out my old door was I given the opportunity to look at the door they delivered to see if it was in fact what I ordered and wanted. When I contacted the Home Depot to fix the problem their solution was to give me $200 off. They claimed that on multiple occasions I approved the door. They claimed that by verifying that a "left handed" door, using contractor language, was what I wanted, that I was accepting what they had ordered. I did tell them multiple times that I wanted a French door. At no time did I approve the configuration of the door they delivered. Had it been made clear to me that this has an active panel on the right side I NEVER would have approved it as it was not the door I ordered or the door I wanted. At no time was I given the opportunity to look at and approve what they delivered to me until it was already installed in my home. They are unwilling to take any responsibility for not checking the measurements for the first door and immediately reordering the correct size thus limiting the delay in getting the door installed. They were unwilling to accept any responsibility for using language that was unclear and communicated the exact opposite of what it sounded like. My very strong suspicion is they compounded their first ordering error and ordered the wrong door the second time. Rebecca's fix was to instruct Dale to call me and verify in unclear and confusing terms if I did in fact want a "left handed door", with no further clarification or explanation of that question, so that they could later claim that I had approved the configuration of what they had mistakenly ordered. They just wanted something they could put in their notes to cover the latest mistake. I can't return the door. Custom orders are non-refundable. It's not the door I ordered or wanted. All I get for this is placation and $200. BEWARE!!!

Shiela in the paint department was excellent and extremely helpful. She gave us the help we…read moreneeded and was prompt and helpful

always on call and fast service .. small business but takes care of the customer and stands behind…read morehis work.

From the owner: Servicing the Osage Beach, MO community since the year 2000…read more Give us a call , we can make a solution for any and all your home/ business project needs.

Always a fast response and well trained staff, informative too…read moreWhen parts are needed we have never had to wait long Reasonably priced

They never answer their phone! Not everyone wants or can leave a text message. When they answer…read morethe phone they had good service..

I worked with a gentalman named Shannon in the cabinet depatment. He was a great help. He…read moreunderstood his product and guided me through the process. I would work with him again on another kitchen project.

Here is my main reason I am writing this review. MISSING rebates! Is anyone else having this…read moreproblem? When I send 5 rebates in 1 envelope and get my Rebate back in the mail and only 2 out of the 5 receipts show up, I would say there is a big problem with the way Menards is processing these Rebates. Here is another example, Today i literally received my rebate card for $1.71, problem is, I sent 3 other rebate receipts along with this one of quite a bit higher value and they did not show up. These were all sent in ONE ENVELOPE. Sure they have pretty good prices but you also draw us in with that 11% offer and I am beginning to wonder what exactly is really going on here. This is a great way to lose our business Menards but then again do you really care.