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    Hoag Medical Group - Foothill Ranch

    5.0 (1 review)

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    11 months ago

    Helpful 10
    Thanks 4
    Love this 8
    Oh no 0

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    Phillip N Cecchini, MD - PHILLIP N CECCHINI MD.

    Phillip N Cecchini, MD

    3.9(14 reviews)
    0.4 mi

    I am documenting my experience regarding continuity of care and prescription management…read more I returned to Dr. Cecchini with a detailed patient statement outlining my treatment needs. Referrals were submitted appropriately with the exception of one of them.However, when it came to maintaining an established and effective treatment plan, I encountered resistance. Despite the medication being previously approved by insurance and clinically effective, I was told I no longer qualified based on current lab values. This overlooks the fact that the improved labs are a direct result of the treatment itself. Discontinuing or blocking access under these circumstances disrupts continuity of care. Additionally, there were concerning communications indicating uncertainty about how the treatment was approved in the first place, which was inappropriate and not patient-centered. I also experienced delays due to authorization errors that required correction. Once identified, the necessary updates were not completed within the expected timeframe, further delaying care. I understand providers are managing heavy workloads and administrative burdens. However, prior authorizations and continuity of care are part of the treatment process. Patients should not have to repeatedly advocate for access to a therapy that is already working. I would strongly encourage clearer communication, accurate handling of authorizations, and a more consistent commitment to maintaining effective treatment plans.

    An excellent internal medicine doctor. My husband and I have been seeing him for a few years now…read moreand we are very satisfied with his care. He is efficient, knowledgeable, caring and easy to communicate with, as well as providing us with very pertinite information. I would highly recommend Dr. Cecchini for all your health needs.

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    Phillip N Cecchini, MD
    Phillip N Cecchini, MD

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    Mission Heritage Medical Group - Foothill Ranch

    Mission Heritage Medical Group - Foothill Ranch

    1.0(1 review)
    0.4 mi

    I had a 9:00 a.m. appointment for my physical today. This was a date and time that the physician's…read moreoffice chose. When I arrived for my appointment, I waited for a few minutes and then was told that I would have to come back AFTER 10:00 a.m. because the prior patient needed xrays. That is COMPLETELY UNACCEPTABLE. I believe they should have sent the patient for xrays and had him/her wait until the doctor had time in between other patients to follow up. To punish me for this other patient's issues is completely unfair. It's great that the physician wants to take extra time with a patient, but in doing so, they need to do one of two things. If they're running late, they should call ahead of time and let the patient know we can't be seen, instead of waiting to tell them once they arrive at the office. Or they should schedule appointments accordingly, perhaps one patient per hour, so they have all the time they need. It's one thing if a doctor is running 10 or 15 minutes late. It's quite another to treat me with UTTER DISRESPECT AND CONTEMPT by pushing my appointment back OVER AN HOUR.

    From the owner: We have three Family Medicine, board-certified physicians and welcome patients ages 4 and up…read more Serving the Foothill Ranch community, our physicians treat the whole body: mind, body, spirit. We are designed as a team-based care office, working together to give our patients the best of care. We believe in going above and beyond to make our patients feel at home. Same-day appointments are available. We are also pleased to welcome OB/GYN services to our Foothill Ranch community. Our physicians, Dr. Jamie Markus and Dr. Kathleen Pollock bring together leading-edge medical knowledge and expertise dedicated to the unique physical and emotional needs of women of all ages. These physicians offer exceptional care for every stage of a woman's life by helping to improve your health, whether that means prevention and wellness in your 20s, successfully navigating menopause in your 50s, or thriving in your 80s. They have a genuine interest and passion for providing quality care for women's health and are dedicated to serving the Foothill Ranch and South Orange County community.

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    Mission Heritage Medical Group - Foothill Ranch
    Mission Heritage Medical Group - Foothill Ranch

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    Hoag Health Center - Foothill Ranch - Dont come here

    Hoag Health Center - Foothill Ranch

    2.5(11 reviews)
    0.0 mi

    Very nice Health Care Center. Plenty of parking outside. The building looks very well maintained,…read moreit is nice and clean inside, very spacious, very appealing. It gives you a relaxing feeling walking in. It also has some shopping stores, they all have to do with wellness and exercise. They also have a coffee shop, even though I am not sure when that's open or close. I've been here three times already, all my appointments have been in the afternoon (2:30 pm, 2:00 pm, and today 3:00 pm), and I have never seen the coffee shop open. They offer different types of care: OB-GYN, Sports Medicine, Pediatrics, Immunizations, Primary care, Gastroenterologist, Allergies, family medicine.

    Super slow and not helpful woman at the front check in desk for the women's health center. She made…read moreit pretty clear she did not care to help. Also we had made an appointment in advance and then it was delayed by like 30 mins. Then we had to sit in the waiting room for another 40 mins in between the appt and bloodwork. Finally when the bloodwork lady got me she said it was because she recognized me from my photo waiting and said she didn't call me in at my original appt bc they didn't check me in on their end which is frustrating bc I spoke to the lady at the checkout counter and told her explicitly. The only positive thing is the obgyn is really great and friendly but the rest of the staff is incompetent specifically the lady at the check in and check out counters.

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    Hoag Health Center - Foothill Ranch
    Hoag Health Center - Foothill Ranch - Very nice, clean facility

    Very nice, clean facility

    Hoag Health Center - Foothill Ranch

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    Hoag Medical Group - Foothill Ranch - medcenters - Updated August 2026

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