Dr. Herman is amazing . He's very detailed and caring…read more Waiting time less than 5 min. The facility is very clean .

I'm DONE with Hoag in Dove Canyon and done with Hoag all together. I was a member with Providence…read morefor years (prior to), and never had an issue with them. I ONLY moved to Hoag because they were close to my home. I'm irate with Hoag for numerous reasons. First, I scheduled a "Full Physical" where the took my weight, blood pressure, and asked me if I smoke or drink. Then, the doctor comes in and looks in my eyes, my throat and my ears; then listens to my heart. He aske me a few general questions and that was it. I was done. I had to request blood work to have my cholesterol checked. This was not a FULL PHYSICAL by any stretch of the imagination. But I guaranty they charged my insurance company grandly. I'm 63 and get a "full" physical every year. THIS WAS NOT A FULL PHYSICAL! Next, I received the results of my blood work via their app. Everything signaled fine w/ exception of my cholesterol level "still" showing signs of being prediabetic. I made an appointment so i could get the new prescription for statin... went... waited in the exam room for 40+ minutes... and had to leave due to work. They asked me if I wanted to setup a Zoom call w/ the doctor. This was irritating as well because that's what I tried to do initially and they said I had to go into the office. So, I set up the Zoom and later met with a doctor. She (as expected) said i should stay on the statin and submitted a prescription. Then, for the next 30 minutes she tried upselling me on Hoag services!!! Hoag submitted a bill for $300+ to my insurance of which they paid $50... and now I have been billed the difference. This is a MEDICAL BILLING DISGRACE that is costing me $250 for absolutely nothing. Then, when I complained via their Hoag system, they wrote back stating that because I agreed to a Zoom Dr call there's nothing they can do about it. Well, maybe nothing they can do... but there's something I can do. I'm giving Hoag both middle fingers and heading back to Providence in Foothill Ranch. "F" Hoag!!!

I went to this urgent care while I was sick, and the experience was frustrating. The receptionist…read moreasked me to email my proof of insurance, but even after sending it multiple times, she kept saying she didn't receive it. I tried three times and even suggested it might be an internet issue, but she didn't offer any helpful solution. I asked if she could just take a photo of my insurance card, but she said she couldn't use her phone, which felt like an odd response. Eventually, a nurse stepped in and suggested using an iPad to take a picture--such a simple fix that could have saved time and stress. When you're already not feeling well, you expect a smoother and more supportive experience. Unfortunately, this wasn't it.

The MAs have terrible attitudes. I remember one of their names were Haley and the other, someone…read moresitting at the front desk who looks like a teenager. What is up with the staff here? I even tried being nice to soften the interaction by complimenting them but they seem prone to giving the cold shoulder. Don't go here

Anything but Urgent. We have been waiting an hour and still have yet to be seen…read more The front desk lady said 10 to 15 minutes 45 minutes ago and there didn't appear to be anyone else being seen. Total wait time as of me writing this is 1 hour... and counting.

They treated me very well. I have been coming here for a few years. This last time I was rushed…read morehere cause no where else was open. They were very kind and helpful. The really showed they cared about me and wanting to make me feel better. I definitely recommend this places. The wait was a bit long though.

Dr Osmond (Dr Oz) is the best, most thorough doctor. When she's working, I'll wait over an hour to…read moresee her, and as i understand, other patients do as well. The staff are always courteous and helpful. Hoag Foothill Ranch is A+ customer care.

Margaret at imaging center was such a pleasure to speak with. She checked me in quickly and was…read morevery helpful. Elaine was great as well. I will most likely try to get my future appointments here especially since there is a legit specialty coffee shop here

Excellent well versed in their specific specialties - these doctors are stellar! one of top 100…read morehospitals in the US- I have been going to UCI since 2012 or 13- back then It was easier but the system is always updating everything- so it takes patience if you're new-but well worth the wait

I scheduled an appointment with Dr. Sheahan for my 90-year-old mother for October 30th several…read moremonths ago. (Since then, the office has rescheduled this appointment due to the doctor being unwell!). We get many texts to confirm the appointment, and then the Dr. gets sick on the day of the appointment! The same thing happened yesterday morning (December 4th)! The doctor is unwell again; therefore, the appointment is canceled! If he's sick, why did they confirm the appointment yesterday and early this morning? They suddenly canceled three hours before the appointment. When we contacted, they responded, "How about another doctor tomorrow?" Either the clinic is very disorganized, the staff is performing favors for other patients, or the doctor does not know how to conduct his business! How could the office or the doctor treat a new 90-year-old patient in this manner? The specialist at UCI referred him to us. This is completely unprofessional and insensitive. When we called today, we heard every excuse in the book and repeated "we understand, but this is the way it is" NOT GOOD!

I had a good experience here today and I want to thank Darlene for doing my DEXA screening and…read moreJeralyn for doing my mammogram on Wednesday, 4/22/26. Thank God everything is normal! The cellphone reception sucks here but the staff is great and they are very efficient and wonderful

I had the first appointment of the day with my PCP. I was told to arrive 15 minutes prior to the…read moreappointment, which wasn't hard to do since I live nearby. However, my PCP was 20 minutes late. Traffic, I guess. I actually heard her come in so she wasn't just sitting in the office somewhere. I like this office for convenience but if I'm expected to be early, I at least expect the doctor to be on time, especially if they are only spending 10 minutes with me. I was there for my annual physical exam and was told to undress even though I wasn't there for a well woman exam. I do a well woman with my OB/Gyn. Well, it would have been nice to know I didn't need to undress completely. Needless to say, I was examined and then I was given a referral to a specialist when my request for additional testing was denied. The specialist would need to order the additional tests, according to my doctor. I left with my lab order for bloodwork a little miffed that I had to make another appointment but such is the state of the healthcare system these days.

Saw Dr. Pedram Ansari the first time today, and even in just one visit I've gotten so much more…read moredone than in months and months of fighting more normalized health insurance professionals to address my issues. The place is clean, the people were caring and professional, and there's already at least a plan of action instead of "come see me again in six weeks" with no changes when the symptoms have persisted for years. I feel as excited for health care as you can reasonably be.

Switching to Harbor Direct Primary Care was one of the best decisions I've made for my health, and…read moreI can't say enough great things about Dr. Ansari. From day one, she approached my care with a level of attention, detail, and genuine compassion that I simply wasn't getting from my previous provider. Dr. Ansari has been incredible in helping me manage my overall health, and her expertise with peptide therapy has made a noticeable difference. She takes time to explain everything clearly, listens to concerns without rushing, and personalizes treatment in a way that makes you feel truly understood and cared for. You can tell she is deeply invested in patient outcomes. The entire team at Harbor Direct Primary Care creates a warm, friendly, family-like environment. Every visit feels comfortable and welcoming--no cold clinical vibe, no rushed appointments. They actually know their patients and remember the details that matter. Another thing I really appreciate is how many services they offer under one roof. In addition to primary care and peptide therapy, they provide things like hormone optimization, weight management, IV nutrient therapy, wellness screenings, preventive health services, and more. Their approach is truly comprehensive. If you're thinking about switching providers, do yourself a favor and check out Harbor Direct Primary Care. I'm extremely glad I made the change. Dr. Ansari and her team have set a new standard for what healthcare should feel like--personal, proactive, and genuinely caring. Highly recommend!

Hi , we want to thank you to Manuel of his caring and thoughtful regarding our appointment with the…read moreoffice. His patience helps us to clearly understand of many questions we have. Now we be able to arrange appointment for both of us next month. Emanuel, thanks again for your kindness and your knowledge. Very happy clients, Thomas & Jane Serna

SCKE - Worst Medical Experience - 0/10*…read more My wife and I had a terrible experience at this facility. We were given a 4:00 PM appointment by the doctor herself, yet were made to wait over an hour with no explanation or apology. We were never seen by the doctor, She refused to review recent bloodwork from Hoag ER and instead sent us for new labs unnecessarily, wasting our time and money. This isn't the first issue. A few months ago, this same office ran a thyroid test on my wife and sent us to Hoag ER. Hoag re-ran the test and told us the results from SCKE were completely inaccurate. Two major errors affecting the same patient is unacceptable. Patients deserve respect, accurate testing, and doctors who value their time. We experienced none of that here. I would give minus 0 stars if I could. Do not recommend this facility to anyone. Shahidkarim