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    Hobby Lobby

    3.6 (8 reviews)

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    3 years ago

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    12 years ago

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    13 years ago

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    12 years ago

    Wish I could give ZERO stars. This place SUCKS! Nasty unhelpful rude. Would never shop here!

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    10 years ago

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    12 years ago

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    9 years ago

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    The Great Frame Up

    The Great Frame Up

    3.4
    (5 reviews)
    10.2 mi
    $$

    love this place! Anne is so sweet and helpful and always tries to give me the best deals. I…read moredefinitely would recommend coming here!

    Absolutely THE WORST craftsmanship and customer service. I've had to come in for a total of 6 times…read moreduring the last 7 months for mistakes they've made or oversights on their part with frames that cost around 3k. The Great Frame Up pays zero attention to details and the quality of work they will give you is by no way the standard of a custom framing shop that I've ever been to. The frames had scratch marks, fillets were broken, the glass had streak marks from the inside, the artwork were never flat, 2 out of 4 were hung upside down, and one of my 4 diplomas that I had framed were a different color wood. Each time I brought it in, I explained the mistake, and left it to them to correct. I never asked for anything else except that they correct their mistakes and was extremely patient. Finally, my last attempt was after finding a scratches on the 4 diplomas and seeing the inconsistency in sizes among the mats and frames, as well as the fillets, I called the owner Chali, who was EXTREMELY rude and blamed me as I've if was the one providing her with the faulty product.. I took the frames to another shop who also claimed that the quality was terrible and that she has had other customers come in with similar complaints (see David S.) below. The other framing shops suggested I call Chali and ask for the names of the frame so that I can redo them. Chali refused to let me know what the names of the company I ordered from and said that she does not need to provide me with that information. Working with Chali and the Great Frame up has been a truly frustrating and upsetting situation. A huge waste of time, and resources and despite all that Chali could have just been gracious and given me the names of the frames I selected. If this was an isolated incident, I would be more understanding but due to the poor customer service combined with the terrible craftsmanship, I would suggest you go elsewhere.

    Hobby Lobby - hobbyshops - Updated July 2026

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