I bought a chest of drawers . When I got it home and removed it from the box the wood was cracked…read moreon the door . I returned it and they delivered me a new one shortly after I made it home ...No muss no fuss .

Super clean and organized! Amazing customer assistance and with a smile WoW! Who does that these…read moredays.

Disappointed to say the least, I paid for my furniture & scheduled it to get picked the the next…read moreday. After not even making it 5 steps out the store & trying to load it to our vehicle I noticed a HOLE at the bottom! It was not broken before but the fact that they even thought putting the furniture in a small plastic unsupported wheeler was fine? They kept dropping/tipping the furniture over resulting in it becoming more damaged. Honestly so frustrated since I really loved this furniture & now I can no longer have it. ZERO STARS!

I think whoever is merchandising this store needs a lesson…read moreOr two. The fact that carts can't even fit through the aisles without merchandise all on the floors and hitting stuff is crazy. Then all the endcaps are overloaded so when you pickup one item you're lucky if items don't fall off And it's hard to see what they even are selling when everything is rat packed. Then I went to checkout and the cashier was nice however: why are the pin pads not showing what the cashier is ringing up ? It's so shady then we were buying one clearance item and the tag was faded. Well the cashier asked the manager first help and I hear / see the manager take the tag off ( I guess the tag was for the wrong item ) so instead of her and the cashier communicating that they scanned it again full price. So when I saw that I said no I don't want it but she had scanned it twice anyway and only voided it once. So when I got the receipt handed to me I said you overcharged so she goes no I didn't you can double check. Sure enough I double check and she charged us for it so I had to go back to the register for a refund. Overall an annoying experience.

Service was excellent. The on-sight decorator (Regina, Woodbridge VA location) was simply awesome…read more Their manager Karla was terrific as well. The selections were poor at best, every item except the flooring and shower tiles was either on back order or discontinued. Even the floor tile we did selected was discontinued, but we were able to secure enough for our project. The vanity we selected and ordered was delayed, so we had to look for another vendor. The new vendor vanity was delivered in less than a week. Eventually the vanity we originally ordered did come in, but not until our bathroom was complete. Lastly, the value was very reasonable, and the only complaint I had was availability of product. Next time we would wait until all my items were on site before beginning the renovation. That said, I would certainly use them again.

Worthless management, prices not that great to make anyone go back. Staff not much betterread more

We got the doll bed. That thing sells out and is so hard to get. It finally got restocked, so my…read morehusband and I made the trip to pick it up over the weekend. We also grabbed the daisy pillow for an art project.

Cinnamon rolls from the cafe downstairs harder than a rock AFTER 7pm........ I suggested the…read moreemployee trash them because they are not saleable she just looked at me. Never will I ever return. NOT THE FIRST TIME EITHER!!!!

When we first started trying to furnish our house from scratch after living in an RV for 15 years,…read morewe were quite unhappy to discover that most furniture is sent to you in a BOX and you have to assemble it! DIY furniture is definitely not what we had in mind. So, I started looking for companies that would deliver and assemble and was so fortunate to find Z&R Furniture. We bought several pieces of a bedroom set from this company, and they were delivered and set up today. This is an absolutely stellar company! I was having trouble ordering online, and they messaged me and said to just call! So I did. They were very nice, and completed my order over the phone, with no issues at all. Excellent communication throughout the entire process, even when I emailed them worried that I might have inadvertantly ordered the wrong color. They emailed me back immediately assuring me that I ordered the one I wanted. They let me know when they expected the shipment, and also when they received the shipment, and that they would be out the next day to deliver and set it all up. They called in the morning to let me know they were on the way, arrived in the time frame that they told me they would, and were so very kind and professional. I would go out of my way to do business with this company again, instead of ordering elsewhere. Professional, kind, courteous, and genuine with superior customer service.

I would NOT recommend Z&R Furniture -- aggressive sales experience and disappointing customer…read moreservice I purchased Southern Motion furniture from Z&R Furniture, and while I have been impressed with the quality of the Southern Motion furniture itself and the professionalism of the delivery team, my experience with Z&R's sales process and customer service has been extremely disappointing. The problems started during the sales process. The sales approach was excessively persistent and, in my experience, became uncomfortably high-pressure and coercive. I was repeatedly pushed toward making a purchase, and the experience became uncomfortable enough that I now believe this is the point where a customer should simply walk away. A furniture purchase should not feel like you're being pressured into making a significant financial decision before you've had adequate time to evaluate the product and price.Unfortunately I was not on my 'A game' the day I visited Z&R - and the sales team AND OWNER took complete advantage. My strongest advice: do not sign the sales receipt until you are absolutely certain you are ready to purchase. My experience was that once the sales receipt was signed, Z&R would not allow me to cancel the purchase even though they did not provide the documentation they promised. Knowing that beforehand would have significantly changed how I approached the transaction. I was also led to believe that I was receiving a substantial discount on the furniture. After eventually obtaining the actual product information and doing my own research into the specific Southern Motion models and configurations, I have serious concerns that the price I paid was not consistent with the level of discount that was represented to me at the time of purchase, nor was it comparable to other companies who openly place their purchase price online. This is where the lack of timely product information became a major issue. I repeatedly requested the actual manufacturer model numbers, SKUs, and product specifications for the furniture I had purchased. That information was not provided in a timely manner -- and by "not timely," I mean I literally did not receive the information until the day before my furniture was scheduled to be delivered. That delay was particularly problematic because without the actual product specifications, I could not independently research the furniture or compare prices with other Southern Motion dealers while I still had an opportunity to make an informed decision about my purchase. Had I been given the model numbers and specifications when I requested them, I could have researched the exact furniture, compared legitimate dealer pricing, and evaluated whether the discount I was being offered was actually competitive before the furniture was delivered. There was also a significant problem with communication surrounding delivery. My furniture was delivered outside the estimated timeframe I was originally provided, yet I received no proactive communication or follow-up from Z&R explaining the delay or providing an updated delivery timeframe. I had to pursue the information myself rather than receiving the level of communication I would expect after making a substantial purchase. To be fair, I want to make an important distinction: the Southern Motion furniture itself appears to be high quality, and the delivery team was professional and did a good job. My concerns are with Z&R's sales practices, pricing transparency, communication, and customer service, not with Southern Motion or the people who ultimately delivered the furniture. My experience has left me with the impression that Z&R is much more focused on closing the sale than taking care of the customer after the sale. If you're considering purchasing from Z&R, my advice would be: Do not let yourself be pressured into making a decision. Do not sign the sales receipt until you are completely certain you want to purchase. Get the manufacturer's exact model numbers, SKUs, materials, colors/leathers, and specifications in writing before signing. Research the exact products and compare prices with other dealers before committing. Get a realistic delivery timeframe in writing and ask how delays will be communicated. Don't assume that a large "discount" necessarily means you're receiving a good price -- verify the actual market price yourself. For me, the biggest lesson is simple: when a sales process becomes excessively persistent or makes you feel pressured into buying, walk away. You should have enough time and information to make an informed decision about a major purchase. I really like the Southern Motion furniture and had a positive experience with the delivery team. Unfortunately, those positives don't overcome what has been a very frustrating experience with Z&R Furniture's sales practices and customer service.

The service is lacking, place is pretty dirty; have to hike the whole store just to find someone to…read morehelp.

I will give them about a 3 1/2 because the store remained me of a big lots mixed with a TJ Maxx…read moretype vibe. This store stays open late for us late riser like myself. Which is great because I try not to "shop" at the same time as many others who have a 9-5 job. I woke a different schedule so later the store stays open the better for me. There is plenty of parking so no worries about where you are going to park. They have a array of clothing some high end brands at pretty good discounted prices and other clothing items ie shoes and purses are also available. At the tile I went I did not see any designer purses, but again I did come around 8-9 pm so most of those could have gotten sold. I did like the earring collection which was asking for some great prices. My collection is coming up just off of one visit to Gabes. They have a variety of snack type foods and other accessories, makeup items, workout gear/equipment, and miscellaneous things for the house. I would definitely come back but might try to venture out a little earlier to see if the selection is much better.

Decent little souvenir, knick knack shop. They have soap, lotion, seasonal decor, magnets and more…read more Check out the upstairs area as well. Prices were reasonable on some of the items others seemed a little overpriced.

Glory be is right!! This cute little shop embodies the very essence of Occoquan's quaint atmosphere…read moreand unique flair. This is a perfect stop for anyone looking for that special little gift or trinket for a friend or loved one. Additionally, and secretly (because I'm selfish when it comes to books), they have a small but selection of old but interesting books scattered throughout the store...don't tell anyone else. I didn't catch her name but the lady who works the desk is extremely welcoming and helpful as well. You need a decretive piece of wood art with a snappy little quip about wine or alcohol, they've got it. Perhaps you want something that displays your or someone you knows patriotic fervor, it's here. Or you may like a new dish or two as a centerpiece that strikes up conversation at your next get together, well then, you guessed it, it's waiting for you. There's no reason not to check this place out. Have some brunch at the Secret Garden Cafe then take a foot-tour of this amazing town, and pop in to see this place in all its glory. Enjoy!

1/15/22 This location gave off a better vibe than the last…read morestore, but when I went to get a price check on an item, a lady jumped in front of me. I really didn't wish to get into with her so I let it pass. Then it happened again and I decided I did not need the Captain Marvel Cup/Bowl. I did see on the back of the cup/bowl you can microwave and dish wash the cup/bowl after removing the plastic lid. This information is good to know. Still, I saw two employees in this establishment, but one of them disappeared and I could get information I need from him. Oh well, Guess I am not buying anything from this place.

07/21/2026 My friends and I had an extremely disappointing…read moreexperience at this Miniso location. When we entered the store, there were no employees at the register, so we continued browsing. Throughout our visit, we noticed we were being followed and watched, but we assumed they were just other customers. One of the employees was on his phone the entire time while on the clock, which made us believe he was simply another customer rather than an employee. We later realized both individuals were actually employees. When we left the store, we noticed one of the male employees leave at the exact same time as us. We didn't think much of it until we got to the food court and saw him sitting there, staring at us. It was creepy and made us uncomfortable, but we brushed it off because we genuinely thought he was just another customer. Moments later, he got up, approached us, and aggressively confronted my friend over a bag of chips that had been purchased from a completely different store, accusing him of not paying for it. The way he approached my friend was so aggressive that it genuinely felt like he was trying to intimidate him rather than handle the situation professionally. The fact that he followed us into the food court before confronting us only made the situation more unsettling. The employee claimed that the manager had reviewed the security cameras and saw us take the chips from the store. That statement was completely false. If the cameras had actually been reviewed, they would have clearly shown that my friend entered the store already carrying the bag of chips. This entire incident completely ruined our day. We went from enjoying our time shopping and hanging out to feeling embarrassed, angry, and uncomfortable after being falsely accused. Being followed, watched, and then confronted in the food court based on false assumptions was completely unacceptable. I have always enjoyed shopping at Miniso and have had great experiences at other locations. Unfortunately, the behavior at this specific location was intimidating, unprofessional, and disrespectful. Employees should not be on their phones while working, following customers outside the store, or making serious accusations without verifying the facts first. I will not be returning to this location, and I hope management reviews the security footage, addresses this incident appropriately, and ensures no other customers are treated this way.

1/16/22 Yesterday I came back here with my wife. I wasn't…read morewearing one of my bracelets and felt a little naked without one. This is where ABC Collection steps in to help. I looked around at the new small and large dragon and fairies sculptures and liked what I saw. Although i did not buy any of these magnificent items, i did come across a bracelet with jade on them that I liked. I had my esposita pick out a bracelet for herself. These jade bracelets were sold two for $20.00. Since my bracelet it my hand, I got both of them. If it hadn't fit my hand, I would only gotten one for my esposita. The employee seemed only to happy to be selling something. I truly hope she gets more people in her store. Her store is located near the dead end of the mall. Still, I am happy this store is here.

Haven't been in a minute. Is this place closed now? The last two times my fiancee and I entered the…read morestore, it felt as if we were intruding. No greeting. No help. Asked a question and got a snarky response. Unwelcoming and it is obvious why. Yeah, we don't fit the gamer stereotype so I guess our money wasn't good enough for them to consider us as customers. Well, you should see our residence. Geek Central. We took our money elsewhere.

Everyone is super nice and friendly. Staff is eager to help. Reasonably priced. I go in there about…read moreonce a week and they're always running tournaments and we even found some People to play warhammer with!