Audrey's Attic in downtown Orrville is having their annual Spring Cleaning the Attic Sale right now…read more- great deals to be found throughout the store. Wonderful florals mixed with antiques and fun old fashioned accessories. Great selection of Willow Tree too. Plus they gift wrap for FREE!

I had a most unfortunate conversation with Audrey a week or so ago. Before I give my thoughts on…read morethat, I'd like to give some of my background. I come from a family that ran their own grocery store in Summit County for over 55 years. We were a small business that could not compete with every large grocery store due to our size. The larger you are, the more products you can buy in bulk, giving the business a price cut. This, in turn, allows the owner to set their inventory at the MSRP (Manufacturer's Suggested Retail Price) so that the owner can turn a profit. We were not able to make a large profit since we were unable to buy in such large quantities. We didn't have the prices that every other grocery store you could shop had. What we DID have was customer service. We listened to our customers and tried to rectify if something was done incorrectly or if they had a product they were unhappy with. We went out of our way to drive groceries to our customers' doors if they were sick or if they were elderly and incapable of shopping themselves. We provided customer service. We may have not been a large corporation, but what we lacked in inexpensively priced items, we made up for in other areas. I understand customer service. I work for a local business that bends over backwards for their clients. I grew up around customer service oriented people. I don't feel that Audrey understands what that means. I have heard stories from co-workers, from friends, from family members. I listened to their stories of discounts that were not given or returns that were hard to complete, but did not judge because I have been a customer of Audrey's since I moved to Wayne County. I have had pleasant experiences with her employees while shopping. She does not offer items that you can't get anywhere else, but her establishment itself is unique. I buy locally, I tried to order something from Audrey before shopping elsewhere. Our conversation was not constructive once she learned that I had been promised a sale percentage by one of her employees. She was unwilling to uphold her employee's offer to me, to uphold that customer service of someone that was representing her business while she was on vacation or to even give me another option in order to keep that business. Audrey came across with a tone that was unprofessional as well as unnecessary. She was determined to let me know that she was the owner, not the employee that was representing Audrey's Attic. The employee, I believe, was trying to make their customer happy as well as keep a sale. Referencing that MSRP, Audrey would not have lost money if she honored the 25% discount her employee said they'd give me, she would have not made as much, but she would have still turned a profit. I can buy these items anywhere else in the world (thanks to the internet). They were not handmade locally by a Wayne County resident. They are not lifesaving items such as a pacemaker or insulin. They are not items that I can't live without. I prefer to decorate my new home with items from local vendors. Unfortunately, my items will not be coming from Audrey. "review" : to consider something in order to make changes in it, study it, or give an opinion about it A review can be based on someone's own experiences. They can be wonderful, they can critique, they can raise awareness. The only thing that would jeopardize Audrey's business is Audrey herself. I encourage anyone to visit her establishment. Have your own experiences, but please know that if your experience is an unprofessional one, you're not alone and don't take her personally. I truly hope that she learns from her experiences with customers and their transactions; that they may not always go smoothly. I hope she tries to make her business a respectable vendor of this community and works on treating everyone that comes through her doors with respect and dignity.

I have been to several Home Goods especially in California. The one in Fairlawn, Ohio isn't…read morewelcoming. It's usually a mess and not organized. The one in Canton is better. I love the stores overall great prices before inflation hit

This store needs to up its home decor, furniture, lamps and wall hangings departments as well as…read morebedding. The bath, candles, kitchen, pet, kids and seasonal departments are all well stocked. The decorative pillow department is way too much, too many pillows taking up a lot of floor space that could be used for other items. They haven't updated their home decor department in quite a while and their wall hanging department has become very run of the mill and bland. Still, overall a great store, love shopping here, but they often run out of carts on Saturday afternoons----so bring your own, I guess. They never seem to be worried about it.

I have been coming here to paint for the past 11 years. It has so many choices to choose from. You…read morecan pay a very small fee and paint your pieces there with acrylics. If you want glaze she has that too but you have to pay for the whole jar of glaze. Debbie is the most caring person. She has shown me different painted techniques and has be extremely patience with me. This is my ceramic store I will drive an hour just to come here. Just a great store ! I've also notice that she pours her ceramics a little thicker so they are more durable.

We have been coming here every Christmas for the past 4-5 years. Have normally loved it, but…read moretonight I was was just three minutes late picking my kids up (they were waiting for their small ceramics to finish drying) and the owner was horribly rude. :( I apologized kindly several times and explained that I walked all of the way down to the other end in the freezing cold and that is the reason why I was three minutes late. She didn't care at all. She said, "Ok, let's go ahead and pay so I can get home". I was very disappointed. We live all the way out in Cleveland and travel here every year to paint little trinkets with our kids. I think I will find a place closer to home next year. I'm not too happy with giving such an uncaring person my money. Sadly, they've lost good customers. :-/

Fantastic customer service. I had trouble on the internet so I called on a late evening and was…read moretaken care of in a very professional and courteous manner! My product is a gift for a wedding and it is outstanding! I formerly received one as a gift from a family member and was so pleased, this was the reason I ordered one for this event! Be sure to personalize it in front on back! So special!!! Great value! Many great selections!

Amazing selections of everything! Very clean well organized store with different sections of…read moremerchandise. Best kept secret in Akron. I have lived here for years and just went inside recently even though I have donated there for years. What an amazing surprise. Love it.

The American Cancer Society Discovery Shop is one of my regular thrift store stops. Located in a…read morestrip of shops on W. Market you will find one of the nicest upscale thrift stores. The shop is medium sized, nowhere near some of the big stores, but what you will find is really high quality items at a great price. The Discovery Shop has a nice if not huge selection of clothes, they have just recently expanded the men's area in the back to allow for more variety. Most of the items are high end and usually very current. Where the Discovery Shop really shines is the selection of art, decor and interesting items. It seems that they get more upscale donations then most thrift stores, plus they are raising money for a great cause. Other items include books, media, all kinds of kitchenware, plates, glasses and jewelry. Prices are reasonable, what makes it even better is that they have a 50% discount color every week and the last weekend of each month the entire store is 50% off. Over the years I have found some really nice sports coats and a number of carved wood items at the Discovery Shop. Well worth a stop to check out if you are looking for some great items at good prices, plus it is great to support the American Cancer Society. I also want to shout out the volunteers at the Discovery Shop, they are always friendly and helpful and the store is well set up, organized and attractive.

For such a small store, they have such great finds. My best friend and I stopped in on the last…read moreday of our road trip. We spent over 2 hours sorting and talking with others in the store about the items were were looking at. Met an Amish mother and daughter that were a delight to talk to. We wound up with a cart full each to purchase. Took up most of the backseat of the car! The staff were really sweet and restrooms very clean. Will stop by again since they have such fantastic stuff.

I can't wait to return to this goodwill location! They give you a reusable discount card for each…read moretime you spend over $15! I found high end items at the same standard prices from my hometown and they were of much more desire and better quality! The ladies shoe department was fully stocked with a nice selection of fall and winter dress shoes in many sizes. They even had some higher priced new items such as an eight piece queen size comforter set for $49.99 new in package. Lots of housewares and children's books, toys and games. A large selection of nice and gently used baby clothes yet mostly girl clothing and some boy clothing. When in Amish Country this is definitely worth the trip up to Wooster for a store I without hesitation give five stars!!

Very nice lady! She had recommendation for me, even recommended me to compare and find what I need…read morenext door in another store. And their goods have reasonable prices! I ended up to buy postcards in their store with nice design and good price!

Great store with a ton of trendy and knickknack items. There is a wide selection of everything, so…read moreif you are looking for a low cost item, chances are they have it! There is a lot of supplies in the store, almost too much, but adds to the large selection available. Never had a bad experience here.

Great store to buy fun items for stocking stuffers! They also have a variety of merchandise that…read morewould appeal to tweens, teenagers, and younger adults. The staff is very welcoming too. Was greeted as soon as I walked inside. Great prices here too! Take time to look around when you are here. Many fun surprises to see!