They don't take credit cards? Total fail!!! I'm not sure if these guys are the yellow cabs that are driving around Hoboken but on the night we needed one I almost choked. We were headed home from the recent Yelp Elite event and the PATH train was about to stop running for the evening. I figured we would jump in a cab as it's just a short trip to Manhattan. As we drove for a block I realized there was no meter running. There was actually no meter in the cab at all. I asked the cabbie how much it would be to get back to the city and he said $45 plus tip and toll! That, and it was cash only! WTF???? We jumped out immediately. I waved down a few more cabs and it was the same story. What a complete ripoff. How can they not use meters and not accept credit cards in this day and age? Especially since all the NYC yellow cabs take them. We ended up running for the PATH train and just made the last ride back to NYC. Much better deal to ride for a few dollars than get ripped off by the cabs here. read more

Omg this guy reeks! We were late getting to Hoboken & decided to catch a cab to the show. Body odor galore & he took on a third passenger.

When I was a yuppie living in 'boken, I took cabs to 10th & Willow (where I resided) from the PATH. The cab drivers would always pack the cab to maximize the fare ($5/head) and try to group fares whose destinations were in the same general vicinity. This didn't always work, so sometimes I was stuck riding all around this 1-mile/square town to drop off 3 strangers who lived NO WHERE near me. Don't get me wrong, when there were 3 hotties that had to squeeze in, I was in heaven. Taxi Cab Confessions, anyone? read more

Hoboken Taxi, I hate you. They totally deserve to be losing all their business to Uber. So unreliable. Many times over the years, I've called and they simply don't show up. Last night I was desperate because my Uber app wasn't working, so I called them. I immediately went outside, just in case the driver left because I wasn't outside (a tactic they also do). The driver never showed up. You'd think their customer service would be a little better lately since they're losing all their business to Uber. Use them as a last resort, definitely not if you need to, let's say, catch a flight (another time they screwed me over by not showing up). For what it's worth, I don't know if the yellow cabs in town (ya know, the ones waiting outside the path) are part of Hoboken Taxi. I'm talking about the grey cars with the Indian logo on their cars whose phone number is 201-420-1480. read more

I wish I could give them 0 stars. Picked me up from port imperial going to UPTOWN hoboken, and charged 10 dollars more than their Hoboken to Hoboken rate. What a bunch of con artists. I dont even want my money back, I want them to shut their doors so they dont rip anyone else off. Lost a customer. Driver was cool though... read more

Ridiculous. Should have called uber. I lived in 'boken years ago and their Jurassic back in Sinatra days, so not metro taxi model annoyed me then and now that I live in NYC when I go to Hoboken occasionally and the first thing I see is that taxi nonsense I feel instant ugh agida . I only thought of uber after the fact but this ridiculousness is such a joke at this day in age in any thriving town, especially in the NYC area: 1/ no credit cards . I almost never carry cash. So whenever I get here and see the 100 (actually without exaggeration 20-30) taxis lined up I remember and have to go across the street to an also Jurassic bank ATM that swallows my card temporarily making me nervous I will be stuck without cash or card ... Ok, cash in hand, card dispenses, moving right along ... 2/ sharing rides... with 2-4 other random people ... Seriously ? There are 100 - ok again 'only' 20- 30 plus taxis sitting there ... But why would we have to car / taxi pool? I've been here with my son appalled by this and last two times refused- saying I have a child, am in a rush, there are countless taxis available, and I am not sharing a taxi, period. - when I brought this up to my taxi driver today he said well, the fare is only $5 so we need to make money. Me: 1/ raise the fare or 2/ drive in NYC where fares are much higher w a non stop flow of people wanting cabs. He said NYC is too stressful and fast paced. Me: there's your trade off ... But adult customers shouldn't have to sit with strangers or on each other's laps because of this. 3/ you have to call and wait for a taxi - rather than being able to hail taxis like in most other cities ... And they all sit there, all 1000 of them - at the downtown terminal - just sitting there - (again, just 20 or 30) but still. Sidebar: To up the agida the taxi driver said many say Hoboken is part of Manhattan ... Did he just say that? 1/ preposterous claiming because Hoboken folks support the NYC economy they are part of Manhattan's residency... While invaluable support going out and many working in NYC, It is a different city and state ... that's like saying because I visit Disney I'm an Orlando resident . What a silly thing to say. 2/ And as I told him if that's the case they really need to adopt the Manhattan taxi model. Just ridiculous. In Hoboken, I recommend taking uber. Fortunately I rarely have to deal with this since I don't live in the Hoboken part of Manhattan but -- Now that Uber exists Hoboken Taxi really needs to get their act together. read more

Uber cars are often given tickets in Hoboken to encourage more taxi use. Rumor has it, someone in the Hoboken Government has ties to the cab company and endorses the tickets. There's a reason Uber is doing much better. Tonight my cab driver took my address. I repeated it three times before we left. This was my first time taking a hoboken taxi... and my last. First, the driver was agressive and reckless. He then drove 5 minutes in the wrong direction until I told him the address a fourth time. The 5th time he finally got it. Then he turned....down a 1 way... towards 2 DO NOT ENTER signs. I had to scream "one way" three times before he turned around. Finally I got 5 blocks from home and couldn't take it any more. With Uber, I give my address ONCE. I dont get lost. And my drivers dont almost kill me. And they charge HALF the rate. Do yourself a favor: download Uber. read more

Called them at 5:30 for a ride back to my house.They said 7 minutes,no problem.25 minutes later I called again.Another guy is on his way.20 minutes later,I called a 3rd time.This time they finally came after another 15 minutes.Keep in mind it's 20 degrees outside.Never again will I use this taxi company. You shouldn't either. read more

If I could give less than one star I would. Hoboken is the only town I ever heard where the cabbie makes you share the ride you are paying for. Tonight they pulled that crap on me. Moving forward I will only use uber and never a Hoboken taxi ever again. They are the lowest pieces if garbage that exists. read more

Worst taxi service ever. My girlfriend needed a car to the PATH from my place on Willow and 12th. The driver took the longest way to the PATH as humanly possible, then when she tried to pay with a 10 dollar bill, he claimed to only have 3 dollars. He refused to let her out of the car to get change, and basically ripped her off. When I spoke to her later and she told me this, I called the company and told the dispatcher what happened. He proceeded to call me a liar, saying that the driver definitely would have stopped to let her get change, I was full of shit, etc. I told him that was somewhat fucked up of him to be yelling at me like that, at which point he laughed at me and hung up the phone. I urge all of you to walk in the rain before calling these people. read more

This company deserves 0 stars. They are highly unprofessional and unreliable. They always say they are 2 mins away, by two minutes they mean 30. Once they finally arrived to drive me to the airport they went 10 minutes out of my way to pick up another passenger. I would not recommend them to anyone. read more

I always use Hoboken Taxi service to get to EWR whenever I visit my daughter in town. My habit is to order the service the night before, and I have never been disappointed. In fact, the cab always arrive about 5 minutes early, and the driver helped me with my luggage down to the street. They are friendly and reliable. I will continue to use them whenever I'm in town. It pays to plan ahead though. read more

Extremely unreliable. Have had several occasions where they never even showed up! When you do get them, the cars are usually musty and dirty. Thank goodness it's only a short ride when you are in Hoboken! read more

I called for a taxi ASAP at 1:30 pm on Friday, and the polite operator told me my fare ahead of time. I expected the cab to get there in about 20, but it only took 11 minutes. It was a grey, dented car but fine on the inside. I'm a small female and was transporting my air conditioner. The driver took the unit from me without a word and carried it to his car and put it in the trunk. He also took it out of the trunk when he dropped me off and offered to carry it to my apartment. It was 20 dollars (less than I expected) from Weehawken to the Grove Street area. He also took a better route circumventing traffic than his GPS indicated. All in all, I was dreading cabs in this area, but it was a fine experience and I tipped accordingly. Would use again. read more

Not a big deal but charged me extra 3 dollars since they said they picked me up in Hoboken but it was jersey city to jersey city. Con men smh could of had a bigger tip oh well read more

Called them late on BOTH a Friday AND Saturday night (2 of the busiest nights in Hobo) for a cab from uptown-ish area 14th street to the bars in downtown Hoboken. Guy on the phone said 7 minutes, my boyfriend and I ran to the store to get cash back, the cab was in front of the apartment when we got back. AMAZING and $5 or $6 - definitely worth it and VERY RELIABLE. Definitely using again :-) read more

This is the service I usually call for shorter trips within Hoboken. They're usually pretty punctual, although on at least two occasions I couldn't get anyone to answer the phone - I can't quite figure out why that is. Drivers are usually pretty friendly, cars are older but clean, and fare is reasonable. read more

Worst taxi driver, rolled through intersection without stopping at stop sign and attempted to hit my car. Taxi #47 License plate OT 102B

These guys live in the stone age. No meter so no way of knowing fare. Got charged $14 dollars from Hoboken Station to Jersey City. According to own website should be 6-8 dollars. Never again. Always be Uber from now on. Hope this business goes extinct. read more

I ordered a cab to the airport the night before. They took down all my info and never showed up. When I called (twice) I got voice mail. Fortunately, A1 picked up right away and got me there on time. A full hour later, Hoboken Taxi returned my message, with no excuse for the no show. Never again. read more

These people are the absolute worst. Whenever you call for a car they always tell you 5 minutes when they really mean 15-20. When you call to find out where your taxi is they give you a serious attitude. I just missed a train because of this companies total disregard for punctuality. They have burned me many times before and I should have learned my lesson. I will NEVER use them again and I highly recommend using an alternate car service because they will make you late. read more

I try not to post negative comments on Yelp, except when I have had a particularly difficult experience which I'd like others to avoid, or in the hopes that the company reads the review and can act accordingly to improve their business model. That said, I have had very few positive interactions with Hoboken Taxi. The dispatcher that picks up the phone (IF they pick up the phone) is very terse and not prone to customer service, at all. I know it's a few years later; however, in January of 2013, I needed to get from uptown Hoboken to the train to get to Morristown to see my aunt before she went into open heart surgery. I called the cab with plenty of time to make the train. After at least three more phone calls, where the dispatcher insisted that the cab was coming (and then told me that it already came, which I knew couldn't be the case because I was standing outside the whole time, freezing!), I missed my train. I was able to catch a light rail and make a train an hour later, and thank goodness that I did, because my aunt passed away due to complications from the surgery. Because I was late, I made my mom late because she had to pick me up from the train station. She and I only got to see her only sister, my aunt, for only five minutes before the surgery that ended her life. Subsequently, when I have decided to go with Hoboken Taxi during Uber surge pricing, I have usually been late to appointments. Mea culpa for repeating my mistakes and not taking surge pricing. To me, what this company fails to realize is that their patrons are on a time schedule, and that their faulty and unprofessional business practices can and do have consequences for their patrons. That leads to disappointed patrons, such as myself, to 1) not use this business 2) discourage friends and acquaintances from using the business and 3) not caring particularly IF they are a "family owned" and "Hoboken staple" business when something more reliable such as Uber or Lyft comes along. In short, I cannot recommend this business if you have somewhere important to go, or have to remain on a time schedule. I will no longer be using Hoboken Taxi. read more

I have an 8:20am doctor appt in downtown Hoboken. I live uptown. Call Hoboken Taxi at 7:50am, was told 5 min. When 8:00 came around a called again, dispatcher said he'll be there in just a minute. 8:05 came, I called back. They stopped picking up the phone! I called 3x, no answer. Can finally showed up at 8:12 and I am still in it... and of course late for my appointment. I will be using Uber from now on. Don't say 5 min when you really mean 20, and don't stop answering the phone when your driver is horribly late. There's competition out there, you need to do better. This is my last ride with Hoboken Taxi. Oh, and I agree with the other reviewers - packing the car with strangers and making multiple without offering any discount is ridiculous. If you want me to ride with 2 other people and wait for them to be dropped off, then offer me a lower fare in exchange! read more

I called a cab and I was told ten minutes. Twenty-two minutes later I called to check the status, and I was told five to seven minutes. It took a total of forty-one minutes before the cab arrived. When I called back to check the status, obviously frustrated, the dispatcher was unbelievably rude. I would rather walk any distance than rely on this company. read more

Hoboken taxi get out of town! Crummy cars, two words: RIP OFF! We don't need you. Driver charged my card $35 for. $20 ride. Said because I used a card and because there was "traffic" my fare was higher. It's not a metered fare, it's a scam! Stay out of their cars, use Uber or Lyft! Drivers are highway robbers! No stars for you. Four thumbs down. read more

HORRIBLE!!!!!!!!!!!! I ordered a cab the evening before to bring me to the airport and they NEVER showed. I called and got someone on the phone who said they would send someone over right away... however 30 minutes later no one came. I called A-1 Taxi who was there within 5 minutes of calling. Hoboken taxi is HORRIBLE, and I WILL NEVER USE THEM AGAIN. read more

I see some negative reviews here but I have to share a story that renewed my respect for the Hoboken Taxi guys. I got out of the cab in the dark last night and left my purse in there by accident - it was dark and I didn't notice until the cab was gone. All of my credit cards, wallet, cash, iPhone, everything relevant to my life was in that purse. I ran immediately down Washington - from uptown and flagged down a cab that looked like mine and explained the problem. The driver told me we'd find my purse, in perfect English, and welcomed me into the cab and drove me straight to the taxi line by the PATH station, asking what kind of car it was, what the driver looked like, was there anything distinct about the car. He identified the car I described, asked the guy if he'd just dropped someone off at my intersection, and there was the other driver at the back of the line, yes he'd just been at that intersection and had just stepped out and discovered my bag and immediately returned it. They were both so graceful and helpful and I couldn't be more grateful to them for working with me to find my purse in the sea of 20-30 taxis that normally are lined up there. Another cab operator who saw the whole thing unfold offered to take me back home for free. Seriously, give these guys a chance. They turned a major disaster and the possibility of never seeing my belongings again into a solved problem for me in 10 minutes. Thank you Hoboken Taxi!!! read more

I wish I could go lower. Tonight my wife and I hailed a cab at 1st Hoboken by the PATH Train. We got in and the cab and it smelled. I don't expect roses but it felt like someones excrements. We should of gotten out immediately. Being that we were so tired we stayed. Our driver started driving and then sat for a few minutes talking with other cabbies. We found that to be a bit rude and were a bit open about it. We then proceeded to drive like an ass stopping short at every corner and blasting his awful music. We were very close to our stop so we just wanted to get through this. As we got out my wife slammed the door. It didn't seem terrifically hard but he got incredibly belligerent towards her and was talking past me. I was enraged. It took everything not to restrain myself from a physical confrontation. We tried calling to complain, but there was no answer. To The Hoboken Taxi... The driver of Car #6 is a terrible representation of your company and humanity. This type of driver is why an Uber Nation with all of it's flaws are killing it. Get him off the streets before he does something that you will be held accountable for. read more