Our journey starts in approximately February of last year. We got a quote to get our roof…read moreprofessionally replaced and repaired. We decide our shingle and gutter colors and everything seemed great, planned and ready to go. This is during a supply shortage so we get delayed a month or so due to availability of shingles. Sure, no problem. The installation begins: the contractors arrive and seemed professional enough to know what they're doing and they get started ripping things off and replacing. First incident is my neighbor picks up a handful of nails that were left in the street after the first day of work. Unacceptable, but they responded respectively with my feedback. 2nd day into the work they let me know they underestimated the amount of shingles and need approximately $2,000 more including labor. We decline and but pay some pity because of it being a mistake. Here's the catch. We have to wait for more shingles, --for 3 months. All the while 4 different leaks developed with a half blue and half brown roof. Keep in mind, all of the communications with AVCO have been extremely delayed and they showed up multiple times without notice. They fix the leaks; repaint it and all. I accept it. And still being lenient. They continue the roof replacement and the blue shingles look amazing. Another 3 months go by with little communication on when the gutters will be installed and the pricing. The gutters get installed initially, completely incorrectly. At this point, the person who gave us our initial quote was 'fixing' his contractors work. The gutters continued to hold water and drain incorrectly. We come to find there is a sagging section of the roof that they should've contacted us regarding and at least given us the choice to get it repair or not. But no one ever spoke about it potentially being a problem. To this day we have yet to pay for the gutters as they still are left incorrectly done and still holding just a little bit of water, not to mention a corner being finished with the wrong type of leaf catcher because they ran out or got lazy. This is not a reliable company. They contract out there work to anyone who will do it for a low wage.

Called Avco for metal roof quote after hail storm damage. They are prompt and professional…read more Willing to work with your insurer is necessary.