I have bought medical things from here for quite a few years. In the past the service was kind of on the hateful side. Seemed like they were not interested in helping you if you were not purchasing a high dollar item. Today I had a sales person I believe her name was Melinda W she was the first kind clerk I have had help me in there with kindness and a professional attitude. She was not pushy and tried hard to get me what I wanted. I was surprise since in the past the service was so negative and unkind. I hope they have changed their service to a "nice helpful kind" of service. Melinda was very sweet and I hope she is there when I go back again. Thank you Melinda for the great professional service. read more

Hocks recently opened an expanded version of their medical supply store. This new store is also the site of their online warehouse. I have no business or need to go there, except for one reason; my sister can only find a particular sensitive skin cleanser that she insists on for her children through them and because she does not want to pay shipping charges. So being the kind person that I am, once a year, I go to Hocks to pick up a years supply of this cleanser for her. She makes all the arrangements, I just do as I am told. I had no idea that they had opened up a new store. The new one has every possible apparatus, etc that you can imagine using for at-home use while recovering from surgery, etc. The clerk working could not find my order. I was annoyed to death. Apparently, no instructions were left for the staff, and whoever handled my sister's order was not available and could not be reached. I was told that the store and the website were separate entities though they were housed in the same building. The clerk had no idea where to find my order. Driving 30 minutes out of our way did not make me happy nor did it please my already irritated husband. An hour later, after already passing the Indiana border, the clerk calls to tell me that she located my order and did I want to come back and pick it up? Sure, how about sending it to me and waiving the shipping fees? No way in hell would I double back. Lucky for my sister she agreed. read more

Have had to get several asthma supplies from here. I took in a prescription for a nebulizer which the Dr. wanted me to have asap. I only had to wait maybe 2 days for it. Fast service for medical supplies, even if they aren't n stock. read more

I read a lot of very negative reviews of this company, unfortunately after i already ordered. My order was small--three band aid packs, under twelve bucks, but I was getting ready to have the company steal my eleven bucks and change... three days later, the package arrived, perfect and fine. I saved almost 35% vs. retail drug store. I can't speak for any one else, and I did not order prescription drugs, but it seems to me, this company is a great bargain, professional and no worries. read more