Kelly and Moses thank you for having a top-notch staff. They always call me by name. Always with…read morerespect and that is a two-way street. I respect you and as the manager of a tough business to be in. I have nothing but great words for Kelly and Moses and all the staff. This is what customer service should be at all stores. Thank you Kelly. James J. S.

Ladies at the front did everything they could to vet me the money I needed. Gracious service in a…read moredire time.

These folks know what they're doing. And they put the customer first they're willing to spend the…read moretime with you that you need to select what you want and make sure that it is what you want. Lucas took care of me and I saw others customers being taken care of by some of his group. And they were all treated with high regard and super responsiveness. If you want some good prices on quality merchandise, I highly recommend you come in to Lakeside Pawn and jewelry.

Excellent customer service. Super friendly staff. Took in some earrings and they gave me a decent…read moreoffer and explained it, so I didn't feel cheated. Very friendly and knowledgeable.

Haven't pawned anything in 15 years but the last time I did it was a set of golf clubs, bag,…read moreputters, just like today. That experience was amazing, this was just insulting. The interaction, attitude, the level of disrespect and etiquette was about as bad as it could get. I needed $400 for a small real estate deal this afternoon, not wanting to take a cash advance on a card and I thought wow, I've lived in Leander for over 10 years, driven by this store on my way to the car wash next door. Lemme see what I can get. First off, I'm extremely aware of the idea what we have is never worth as much as we think. I've traded in dozens of sets of clubs over the past 50 years, I use the PGA Retail Value trade in guide as a barometer and their book is vers valuable. It's solid. Dicks Sporting Goods, PGA Superstore, Golf Galaxy all use this very guide. And I get it, they only had 2 bags of clubs in there they wanted $60-$100 for and 1 were more than 10 years old, and 1 set was at least 20 years old. I was polite, waited patiently, wasn't expecting anything else...and he wouldn't give me more than $100 for the clubs on a loan, and I couldn't replace the bag & clubs for under $1500. Impossible. Of course, that's probably why they don't have any clubs in there because they're dismissive and rude, and it's fine because I don't need the money that bad. What this little man didn't know was I had a Tag in my pocket I would've sold for $$ he could've made nice money on but once the disrespectful tone & attitude took over that was a non-starter for me. I pawned the clubs elsewhere for $350, which all I really needed. I won't be back, I'll never forget.

Went to sell an old ring. They were extremely nice, fair in price and it was quick and easy! I…read morehighly recommend!

Hands down the best place to shop. The staff is friendly and knowledgeable, and they are fair with…read moretheir pricing. I would recommend this place to anybody.

Pretty great local pawn shop! My husband came here to exchange his silver for money and he said he…read morefound a lot of really cool items there such as guns with cow print on them and other trinkets! I will definitely be going back with him next time! The value is pretty decent, not the best but not the worst either! I will se you next time action pawn. The only issue I had was trying to find parking because this place was busy for a mid day on a Tuesday!

Been dealing with Steve, Rick and others at this store for over a year. Great people and great…read moreshop. Always friendly and respectful never had an issue with any purchase or pawning my firearms several times. Although owned by First Cash and therefore related to other Pawn shop in area I've reviewed but by far this is a better experience and I would highly recommend this location.

Offered me $50 bucks on a brand new un-used obd2 scanner worth $345. Definitely scamming their…read morecustomers.

Store is great. service is fantastic highly recommend yall check out the liberty hill location…read morealways stocked with guns !

Such a wonderful selection of firearms and the staff are wonderful. I fully plan to be back.read more

National Pawn & Jewelry on Airport Blvd Austin, TX. was instrumental in helping me pay most of next…read moremonth's rent, and we are so glad that our items were accepted, for their value, to help cover our apartment's monthly lease. I was crying tears of joy, while they counted out the cash. I thanked them, repeatedly, because I was facing homelessness. Mr. Reuben and his Staff are God-sent Angels, on earth, during these financially challengingly times, while our nation returns back to normalcy. June 11, 2021 Ailsworth

I recently purchased a few items at this pawn shop. My experience with Clifford was very stressful…read more He was bothered about having to look up our information in the system bc I didn't have the layaway receipt so he could easily access information. He became sarcastic. A month later when I called again to make another payment he "reminded" me that he remembered who I was from the months prior conversation. I then proceeded to ask to pay off our layaway so that we could be done with this individual and location. He said I couldn't pay it off unless it was done in person. I did call and make a complaint with someone higher than himself. If he doesn't like being in customer service (management) position than he should find another job. This individual is very passive aggressive.

Rosie is so kind & has lots of knowledge, Rosie is very patient & i trust her 100%…read more She takes the time to explain each item, i wish we had more People like Rosie. Even if i call & ask about an item, Rosie explains to me in detail. I have had many health issues, & at times hard to get to store myself. There is a reason why this Pawn jewelry shop is the only Pawn shop out of every single Pawn Shop with 5 Stars

The staff at this location is extremely friendly and helpful, Kevin is always ready to answer my…read morequestions on any item I either buy from there or if I want to pawn, its amazing how much this location has good people working there like Eva as well, the other day Pepe helped me too and they care about the customer and of course I will recomend this location its called "Smart Pawn" now.