Highly recommend. They are a group of straight shooters, and as a female, I never feel spoken down…read moreto or taken advantage of because auto repair is not my "language". I am always given options, estimates are close to final expenses, and the person answering the phone is knowledgable. Don't expect sappy, overly friendly service. It's not the local spa! But you can expect super smart mechanics with extensive experience offering a fair price, who will treat you right, every time.

I was in a pickle. My truck died right in the middle of 14th street. I had to push it into the…read moremedian and figure something out. I called up Fast Auto and Tire and asked if they could give me a jump. A fella named Lake came out and jumped my car right in the middle of a busy road. An absolute life saver. Thank you, Lake!

Huge thanks to the technician and entire crew at Credence Automotive Repair. We came in from out of…read morestate for a pre-purchase inspection, and they were absolutely outstanding to work with. Cody did an incredibly thorough job on the inspection and took the time to clearly walk us through what he was seeing, including photos and explanations that were easy to understand and genuinely helpful. Matt and Ronnie were also great to work with from start to finish--professional, responsive, and respectful of our time. There was no pressure, no upselling, and no shortcuts. Just honest, detailed work and clear communication. You could tell the whole team genuinely cares about doing the right thing for the customer, even when the outcome isn't a repair. If I lived in Rogers, this would be my go-to shop without question. Can't thank Cody, Matt, Ronnie, and the rest of the team enough. Highly recommend to anyone looking for a shop they can trust.

got estimate, for spark plugs and coils $1700 I did it myself for under 400 took me a hour and a…read morehalf and I'm a average mechanic

O.K. wrap job on my 4Runner, but definitely not worth the premium price. I decided to pay more to…read morework with Louis since he told me they'd do an awesome job. Communication started out great, but the project took a week and a half longer than promised, with him waiting until the end of the day to tell me it wasn't ready yet. That happened for several days, and we even drove an hour to pick it up one day, and he told me it still wasn't ready. When I finally got it back, the wrap itself looked O.K.. The front and back were patched together instead of all one piece, so it doesn't look great up close. I was understanding since he said the wrap was difficult to work with. He also didn't wrap the front valence that I requested, and the custom decal he said he could print was completely the wrong size. He also charged me to take off and install a new bumper, even though they would have to take off and reinstall it anyways. But these things were no big deal, whatever. The worst part was that several parts of my car were reassembled incorrectly -- missing screws in all the wheel wells, missing tabs under the hood, loose mirror, disconnected fog lights, side panels popped out, foam support piece inside my bumper missing, even a piece that flew off while driving. I was honestly worried about driving it with all these issues. They did fix the issues a couple weeks later, but it was a huge hassle. A year later, my back window stopped rolling up. The dealership said whoever put together my hatch installed it incorrectly with pieces put on wrong or just missing. Reached out to Louis, and he said he did the install himself and it was right. Overall, a frustrating and disappointing experience for the cost. I paid over $5,100 and was expecting a near perfect job for this price. Attaching pictures of most of the issues + the wrap job on the front and back.

Excellent customer service and quality work with friendly staff. We have taken multiple cars there…read morefor tint and specialty services.

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

They will do whatever it takes to fix your vehicle! I drive a 20 yr old vehicle and they had to…read moretrack down parts to fix my vehicle! I would recommend!

2nd time to use this place and overall horrible experience. Not organized, horrible customer…read moreservice, prices doubled from estimate, and the manager there is not professional. Do not use this place. Take the time and find somewhere else to take your vehicle. I tried to give them a 2nd chance, but never again!

After an unfortunate accident while vacationing in the Ozarks, we brought our 2002 Ford pickup to…read morethis shop in Rogers. We are so pleased that we brought our vehicle here. The work they did was absolutely outstanding. The staff was so professional and courteous, not to mention how great they made our truck look! It was soooo clean and looked better than brand new. Thanks again!!!

Thank you, Bethany, but no one said anything about apples to apples. I talked to your sales person…read moreTommy. There wasn't any impression of him trying to helps us out and get the work done. After finding another mechanic. We do believe everything was extensive to repair. But, proper customer service would have been trying to get to a middle ground of "hey we can fix this now" and come back for other fixes later. Appreciate your reply.

Excellent repair and customer service! They stand behind their work! I have referred family,…read morefriends, and coworkers there.

Called Brandon in service, and told him I needed brakes. He orders new front and rear brakes from…read moreLexus, and I came in. After about an hour, he let me know the brakes were fine, and that the squeaking I heard was due to some debris caught up and a shim kit. Long story short, I came in stating I needed new brakes, and was ready to pay, and they said I didn't need it. This is the type of service and honesty that makes someone a lifetime customer. Thank you Brandon, I will always service my car with you.

Sales guy Pedro De la Cruse did not disclose to me about a deposit requirement to hold a vehicle…read morefor 48 hour for pick up until after they ran my credit and approved me for the vehicle sale. Deposit requirement was not posted on their website or disclosed by text. Manager Kyle Maxwell refused to correct their mistake and insisted that I had to pay deposit to hold the vehicle for less than 48 hours of $1,000. I decided to back out of purchasing this vehicle as this made me uncomfortable.

He was ready and waiting for my appointment. He was friendly. He explained what he would do for me…read moreand the price which is better than I expected. The end result is excellent and the promise of help if I screw it up is above and beyond expectations. I give him 5 Stars!

Back for about the 6th time over the last 20 years. Always a great job with lifetime warranty that…read moreI've never had to use. Very reasonable on price as well.