My 2001 Honda ST1100 broke down in Oklahoma on my way down to Texas, about 300 miles away. You…read moremight not know that most dealers will NOT work on old bikes and there aren't many dealers in the area I broke down so it was a desperate situation for me. I can't know if it was just pity or kindness but they accepted my bike and were very customer focussed and my bike is back running like new. I am SO grateful and indebted to them for probably bending their own rule about old bikes and helping me get the bike fixed and home. I have no idea what I would have done without the help I got from Chapman's Honda. And it's a beautiful dealership and well stocked inventory.

Customer service is a thing of the past, but not here! They go out of their way to assure a great…read morebuying experience. Not only is the owner hands on during the sale, but the entire staff from sales to detailing, leave you with the feeling that you are the most important customer there. Great job Cody, Ryan and staff! Happy customer here!!

Wonderful experience. This dealership is a class organization! My sales person, Brandon Reynolds,…read morecould not have been better! I was shopping for a new Honda Goldwing and trading in my Goldwing. We did all the communication and negotiation via email and phone. After sending pics of my bike along with a good description, I received a timely response and reasonable offer on the deal. I'm from Dallas, Texas and shopped several Honda dealers locally plus other locations in Texas, Oklahoma, and Arkansas. I would have preferred to do business locally rather than trailer my bike 350 miles, but I could not be happier.

Was running late to close a deal, everyone pitched in to get my bike started after a 15 hrs drive…read moreto get there. Awesome customer service and support. Brandon did an amazing job to get my deal done. Thank You Sr.

I bought a 2023 Honda Navi from Johns Honda and we've had a few difficulties but all have been…read moreresolved. I would suggest Johns Honda to anyone wanting a good quality bike. But if you need service and your bike is modified from OEM standards, then they are not your guys.

If I could give 10 stars instead of 5, I would! John's Honda in Hot Springs, Arkansas SAVED my…read moremotorcycle vacation. I was 500 miles into a 650 mile ride when the chain fell OFF my motorcycle in Brinkley, Arkansas. I was in the middle of nowhere and still very far from Hot Springs. I called 2 dealerships that were within 50 miles - neither answered the phone. It was a weekday, during business hours. I called a Honda-certified dealership in Little Rock and they were honest with me: they would not be able to even LOOK at my bike for a week. By sheer luck, I had rented a house in Hot Springs just 4 and a half miles from John's Honda. I called, they picked up right away, and Ron said, "Bring the bike in, we'll prioritize you since you are on the road and so far from home." The AMA tow (120 highway miles) to John's Honda took a couple of hours and I barely arrived before they closed. And yet that same night Dakota and Hunter put a new master link on the chain, put the chain on the bike, and I was good to go! I noticed a few days later that the chain was loosening up again and I had a 650 mile ride home. Despite they being SUPER BUSY with their spring season, they kindly took my bike in without having previously scheduled it and Hunter tightened up the chain. It turns out that the dealership (who shall remain nameless) in Georgia put the wrong chain on my bike, which caused all the problems. I highly recommend you go to John's Honda. In fact, they are such Honda specialists that I am considering just booking a vacation/AirBnB in Hot Springs every time I need a larger service (valve clearance, new chain/sprockets, new tires) so that I can get exceptional service that is DONE RIGHT THE FIRST TIME, EVERY TIME, and enjoy the gorgeous riding out there.

The adventure doesn't start until something goes wrong!…read more That's exactly where we found ourselves on a trip from Texas. As we made our way through the beautiful countryside of Arkansas and Oklahoma we stopped for a quick refreshment only to realize one of our bikes developed a severe leak of antifreeze. The kind folks at Westark realized our dilemma and helped us diagnosis and repair the problem using a radiator from a wrecked bike. Their kindness and attention to us will not be forgotten. Go in, talk to these guys, and experience their good hearts and willingness to help you with your Yamaha sales and service needs!

Wife wants a Side by Side? I know very little about them but rode Yamaha's way back, so naturally…read morewent to the Corgill's second , I had already looked at a Kawasaki Mule locally. I guess they thought I was wasting their time when in reality I was just really wasting my time. Short and condescending about my ignorance of something that cost as much as my first house. Me and my A+ credit left!