The snow cones always taste great but the last 2 times i've gone to the location on 1178 East 3300…read moreNorth, Lehi I ordered ice cream and haven't received it. I paid for it both times and the cashier wrote it down both times but there has been no ice cream in my snow cones.

Hi! My name is Sasha, and I used to work for Lucky's. The experience working there was awful, as my…read morelast manager had us working hours that were past our normal time, as well as breaking the child labor laws. Most girls who I worked with were around the age of 14-15. In the shacks when I was working, it was so hot and nowhere near a good temperature to be working inside. A girl I knew actually had heatstroke from working all day in a hot shack. Our manager would not let her leave unless she got it covered or finished the shift. In order to work with food, you need to have a food handlers permit and most of these girls didn't even have one. Our manager didn't even care to have that a priority either. The shack is disgusting and at North Lehi and Main Street, as well as American Fork are growing mold and collecting dirt puddles of water without it being cleaned. In my experience working there, I constantly cleaned the floors to keep a clean environment in the shack and for everybody, however it would just get dirty again. Our manager would also make us go in two hours early before shifts to deep clean the shack. We are here to make snow cones, not deep clean a moldy shack. I understand it is also our responsibility to keep the shack cleanly, so I will admit to that. Our current manager/owner does not care about the cleanliness of the shack like our last manager kind of did. It is absolutely disgusting and unacceptable especially with the hours that we are having to work. In the syrup bottles, there are fruit flies inside and mold growing inside of them as well. Those same bottles are still being used to flavor the shaved ice. I have found various things inside the shack like mold, rat poop, and dead bugs, as well as ant colonies living inside of the shack. The manager/owner has also stated that we have to calculate our own checks, but when he does it is incorrect. I have no problem calculating my own checks, but he has gotten checks wrong. He also has taken money out of one of the workers accounts and acted as if he didn't do anything. Our last manager and him were dating for awhile and he and her would get into a lot of arguments at the time. There is video proof on the iPads that we use to charge customers about how he will abuse her. On the iPad, it was logged into our last managers Apple ID, and she would take videos and photos, as well as voice memos about her being domestically abused. I am fully aware this has nothing to do with me or the shack, yet there was video footage of him pushing a table inside of the shack and hitting her hand very aggressively and hard with the table. Again, I am fully aware that it has nothing to do with me whatsoever, but do you really want to be supporting and giving money to this abuser? That same manager would also write very disrespectful notes about people she was interviewing, as well as dehumanizing them. I know this because she had a note on the iPad that is connected to her Apple ID. This is disgusting and I hope every customer who comes here can notice and see that this place is terrible and a disgusting environment. If you are wanting a job, or someone you know is wanting a job, please don't work here, it's not worth the amount of time you're putting into, or the hardship of working. You are only getting paid a maximum of $7.25 an hour plus tips, but it's very unprofessional and just an awful experience. If you have any questions please email me: sashafujiko1@icloud.com If you need me to provide any photos or videos or anything, please let me know.

A delicious shave on a hot day! Feature Friday is $1 off,…read morefollow the instagram: @kaileahawaiianshaveice

Shaved ice is a shaved ice but staff was great. Slow day and 2 of them working but still offered…read moregreat service with a smile.

Great Shave ice. Even the small serving was large. Service was excellent. Nice store in the 9th &…read more9th area. Great feel to the place..

We went Friday night for some nice cream and the girl behind the counter couldn't have looked more…read morebothered that we came in and disturbed her from her phone. She didn't say basically anything to us the whole time. We were the only people in there. We got a cookie dough cone, birthday cake cone and the toffee almond crunch cone. The ice cream itself was light and fluffy and airy. I think that's why all the cookie dough in mine was basically in the bottom of the cone. My friends have been talking about coming here forever, it's been on their list, and it was just okay.

Good except for the sweet and condensed snow tastes like breast milk so don't get thatread more

Very quick and friendly service! No problems. Very fun date idea. Manager asked us how everything…read morewas and was very helpful! I will definitely recommend to friends!

Bob's has been around since I was a child, and its always been mine and my family's favorite place…read more I love the pirate juice flavor, and the kids working/serving there do an excellent job. Also love the lights and and vibe!

This place is such a fun little shop. Get the condensed milk on the bottom, you'll thank me later.read more

Was swimming in syrup and it was supposed to have ice cream but there was none. Not the worst and…read morenot the greatest.

Nice people. Ok price. We were not fans of any of the flavors. Our kids got blue raspberry and our…read more7- year-old only ate one bite. I tried Pineapple and coconut which were not good, my husband said tasted like soap. Then he had strawberry, blue raspberry, raspberry and said it tasted like cough syrup. Maybe you'll have better luck but I would not consider this authentic Hawaii shave ice.

We are so happy to finally have authentic Hawaiian shave ice in Park City! The ice was smooth and…read moresilky like fresh fallen snow and the flavors were perfection. I especially loved my piña colada flavor. Plenty of free parking at the outlet mall which was a bonus. Excellent service, delicious snow caps, yummy Ice Cream in the middle, and an all-around wonderful time for our whole family. The prices are super reasonable, and the friendly staff made our visit perfection. We also really appreciated the shaded tables to sit and enjoy our shave ice deliciousness. Thank you for a scrumptious treat!

This is the best shaved ice I've had! The texture and flavors were so amazing. The owner was…read moreincredibly kind. I highly recommend, we will be back!

It's hard to find a shaved ice spot that's open on sunday, this one is so it's my go to Shaved Ice…read morespot. Staff is usually friendly, good choice of flavors, they dont skimp on the flavoring, they have delicious cream...and its FREE.

Liked that there was a $1 option as we had eaten and were full from dinner. The attendant was very…read morehelpful and let me try a few flavors.