They laid on top of my 2015 Cadillac CTS and cracked the PCV lines under it, this caused a snowball…read moreof issues, so I kept going back, finally after 2 months they replaced $940 worth of PCV lines with labour, but the damage was done! They still had the rough idle, engine light, Trac light, and they call Dec 22nd to say cyl #1 had 50psi and I need a new motor!! Justin doesn't call, he has Taylor call, he says I found a used engine with 117,000kms and I've gone high on possible parts, $10,000! I'm a former Paramedic who was hit while working an accident on the 401 and left disabled, plus I take care of my 89yr old Mother so I need my car!
I just had it inspected in Sept at Peter Smith and it was perfect, never even down on oil after 5000kms. So, as much as I wanted to have the car sent to the dealer to check out the damage TireCraft Belleville did and have them pay for it, I said go ahead and replace the engine. Never heard anything for 2 weeks, then Taylor called to say the motor Woods sent them was down a cylinder, and at no extra cost to me they have another one coming, but they will check compression before installing it! A month since they ruined my car Taylor calls to say it's ready to go, $10,450.00. They had to replace the transmission line. Of course I just had the line replaced at Peter Smith for $1600 so they obviously damaged it and added it on to my bill. So, I go down to get it, No Justin, and Taylor tells me the motor they put in is a 2014, and it has 200,000kms on it! I only drive 10.000kms a year, and now the motor has 11,000kms more than my perfect motor they ruined! Oh, but I have 90 days warranty he says, what a LIAR! Went from $10,000 for a 2015 with 117,000 kms to 2014 with 200,000kms! So, now when I start it it smokes black soot, it's burning 20litres per 100kms, it's down a litre or more in just 600kms of driving, compared to 11 litres per 100kms with the motor they ruined, and zero oil used in 5000kms!
Justin was supposed to call me last Monday at 8am and I waited until noon, no call! His wife Shelby did call about my post on FB, but as much as I appreciate her call, the call from Justin regarding the issues with this piece of crap motor didn't happen. Now, I have until March 22nd and the warranty is done, and I'm out a $20,000 car and a $10,000 dollar piece of crap motor they stuck me with to worry about everyday!
They are okay with tires, but make sure they show you parts, photos for PROOF!
PLEASE don't let them mess with your pride and joy vehicle, that you treasure, and take great care of, because they don't CARE About it, or YOU!