I was just there for a short rehab. The dietary department never got my diet right. Continued to…read moregive me milk (lactose intolerant) and continued to give me salt. Nursing tried their best. Not enough people working the floor to keep up with the bell rings. Said they would be right there and don't come back for on hour. Sent me home with someone else's medication. Very disappointed. Plenty more to complain about.

My grandama is at Hannah and she looks way better now than she did when she was living on her own…read more She's always cleaned up nice, well fed and all around happier/healthier looking. SO much stress has been relieved from my family. Everyone is happy. Good place.

We couldn't be happier! At almost 101, Dad moved in at CX to be closer to me. His suite is perfect…read morefor him, and the living spaces in CX are welcoming and clean. He enjoys many of the activities and the delicious meals. We like it because it's like a family, and they have welcomed us as family. Many of the staff have been there for many years. I was impressed that the Executive Director knew the names of the employees and residents and knew their stories.

I have worked for Brightview Danvers for 6+ years and words can not describe how amazing they treat…read moretheir residence and staff! This is the first place I have ever worked for that truly treats everyone like family! The executive director is incredible kind and gracious. The business office manager is a truly a joy to work under. My co-workers are great team players working toward the ultimate goal of the happiness and safety of our residents. I first started there because my grandparents lived there and I've been there years after they passed. I can honestly say that working for this company has changed my life for the better! "We are in this together"

My mom lived in assisted living. The aid administered her before dinner pills at 1 o'clock in the…read moreafternoon apparently she wanted to get that task out of the way. This resulted in my mom receiving twice the recommended dosage of Tylenol within a 3 hour period. Fortunately her prescription medications were not involved in this mishap. Unfortunately this was only one of many medication mistakes that occurred during her stay.

Extremely impressed. Family member is in memory care. Beautiful facility and impressive,…read moreprofessional staff. Has greatly exceeded expectations.

This is a brand new facility that has a wonderful start up team! They care about the staff and the…read moreresidents moving in. A+

My mother moved to their Life Guidance (memory care) back in late 2020 and we were quoted a…read moreterrific price as they gave incentives to fill their new memory care. 16 mos later they gave us a 16% price increase with 30 days notice. Read the fine print- they are legally allowed to do that. The staff and aides are absolutely delightful and have been fabulous but the upper mgt and corporate people are only focused on $$$ and not your loved one and your family. We were told mom's needs were beyond their "scope of care" and we needed to find another place for her or to pay for a private aide to be with her 24/7. Atria didn't assist us in finding an aide, that burden fell entirely to us. We were also not guided in our search for another facility to move her to. One staff member said they aren't allowed to mention other facilities. When it came time to cancel the autopay- they neglected to do it and we had to intervene at our cost. We were not a priority for them anymore. It is a beautiful place and they have the facade of looking out for you- but you are a customer and that is how you will be treated. In the area- you will find more caring places- less corporate minded. Elizabeth Calsey House is a total gem. Avita is nice. Haverhill Crossing is also nice and Bridges in Andover is great. Good luck. EDIT- I'm response to business owner reply. We were asked to leave. We didn't want to leave and it wasn't us who decided to leave.

The worst they will tell you how they will bring you to Dr appt.'s but don't tell you only 10 mile…read moreradius and that they can only take you 2 days a week. The food is the worst. My family member has been living there for 2 months and still hasn't been able to get any physical therapy. They will tell you that they will do a lot of things for you which they will for an additional charge. Please do not put you family member here because it is the worst!

I find both Elizabeth Calsey House facilities to be an ideal place for any elder. The staff is…read moreengaging and it obvious they are there for the right reasons. I love that it's family owned and operated. You are dealing with people who truly care and not someone who works for a corporation. You can smell the home cooked food when you first walk in the door. You'll find the owners being hands on with the residents and knowing each of them on a personal level.

my name is Darlene and I am a volunteer at Carlyle Place in Bedford NH. all the staff are happy and…read morefriendly. it makes me excited when I volunteer to be with such attentive staff. i enjoy socializing with the residents and walking with them in the corridors. I have not met any resident that is not happy living there. Residents are served excellent food choices with BBQs periodically in the summer. Chair exercises are offered everyday as well as mind games, etc. I have fun volunteering there and I enjoy watching the residents enjoy the various activities as well. I especially enjoy being a chaperone to various day trips. I plan on volunteering for a very long time.

Love this place for my mom. Small enough for personal care. A great find for loved ones that need…read moreassistance spring their later years in life.

This is a great facility, probably the best around. Clean and well-maintained, decent food and…read moreattentive staff. However, if you're coming here to be rehabilitated after surgery or an injury, don't bother. You will get a max of 15 minutes of PT,5 days a week. The rest of the time you might as well be at home. A better alternative would be going straight home and getting in-home services.

Unbelievably kind staff willing to go above and beyond always. Couldn't be happier with my…read moregrandmother's stay. The place smells great and is kept very clean. Can't say enough great things about this rehab department A++++ Best