Horrible facility! Neglectful and limited staff. Don't…read moreleave a loved on there! So sad we had to learn the hard way.

This is by far the worst assisted living facility. The director (Beverly) is rude, unfriendly and…read morecouldn't care less about the residents or the families. The director of nursing is horrific and when questioned gets defensive. The residents are dirty, with food all over themselves and are left in their pajamas all day and can sit for hours unattended. The management lies about everything. Never bring your loved ones here!

My 89 year old mother moved to Middlewoods of Farmington 6 months ago and we could not be more…read morethrilled! Middlewoods is a wonderfully warm, friendly community. Ginny and Bianca are amazing. From top to bottom the staff is friendly and caring. My mother really enjoys the food and activities, particularly bingo and musical guests. Covid has been challenging everywhere, but Middlewoods has handled it extremely well. I spent a long time researching places for my mom and Middlewoods has been a home run! My mom and our family could not be more pleased with the choice.

I recently visited a family member at Middlewoods. I felt welcomed by the staff, it was modern and…read moreclean and exceeded my ideas of an assisted living community. My uncle loves living there, and having other residents to spend time with really tops it all.

My father was a resident at Anthology of Farmington for 3 1/2 years. When my family and I searched…read morefor a place for him to live, we looked for a place where he would be safe as well as somewhere that was warm and welcoming. We liked Anthology for these reasons and felt that it would be a good place for him to live and call his home. My dad seemed reasonably happy at Anthology, and he enjoyed being involved in some of the daily activities. As family members, we particularly liked the front desk staff, who were always very friendly and helpful. However, we did have some issues along the way. Communication was difficult as we often had difficulty getting in contact with the right people or having our calls returned. We also had issues with his bracelet occasionally not working, especially when he fell and the emergency button didn't work. Staff members throughout the facility changed many times, and there always seemed to be a shortage of employees. The biggest issue came when there was an incident at a local restaurant with my dad and he ended up in the ICU for 8 days and passed away. I called Anthology the day of the incident to let them know that he was in the hospital and wouldn't be returning that evening. One of the nurses from Anthology called the day after to find out what happened. Besides the initial call the day after the incident, not one person from Anthology called us during that whole 8 day period to see how he was doing. After he passed away, no one from Anthology called or sent a card to express their condolences. I want to specifically point out our disappointment with the Executive Director at that time. When I talked to her about our disappointment with Anthology, she couldn't have been more insensitive, and she showed no empathy whatsoever. Instead, she just focused on eating her lunch in front of me at her desk. She commented on how maybe they didn't realize how bad my dad was or how someone should have called, but honestly, she should have been the one to call. She was the Executive Director, and our family communicated with her on multiple occasions. She knew my dad well. He talked about her often and always referred to her as his friend. The restaurant where the incident happened called several times, the local police department called several times, but we heard nothing from the place where he lived and called his home for 3 & 1/2 years. We learned from this incident that Anthology of Farmington is really not a place to call home but instead is just a business that does not care for its residents. It is a place where elderly people live, they pass away, and their apartment is then filled with someone new. Residents are just a number there. Anthology needs to realize that the people living there are real people, with real families and real emotions. We thought that our dad was living in that warm and welcoming place we had hoped for but Anthology proved to us that this was not the case. Also, beware of the reviews on their website as they are cherry picked.

Extremely clean. Excellent food. The staff , tho are absolutely out of the world ! The appreciate…read morethe residents, but absolutely love their pets.

NATIONAL POTATO CHIP DAY! What a blast with kettle potato chips available all day. They were hot,…read moresalty and delicious. I had some for lunch in the Crossroads Café and with dinner at the Riverbend Grill. What are we celebrating next?

Love this place! Everyone is so kind and welcoming and my Gram is so happy here. There is not a…read moresingle place better than them. Their facility is absolutely gorgeous and the food is so yummy. I love how many activities the residents have and how there is always something for my gram to do if she wants to. I highly recommend checking this place out!

Arden Courts of Avon is an excellent choice if you are searching for a caring, supportive, and safe…read moreplace for a loved one suffering from dementia. I visited a number of care facilities in my quest to find the best place for my family member, and Arden Courts of Avon truly stood out as the best. They provide a warm, caring and beautifully appointed environment that's as close as possible to home - but with all the safeguards necessary for memory care patients.

We are so fortunate to have found Arden Courts of Avon. Both my brother and I live out of state…read moreand needed a place for our mom to call home. With round the clock care, a safe and clean environment, loving caregivers, and daily activities, we found comfort in knowing she is happy and safe. Family and friends are welcomed and encouraged to visit anytime. We take comfort in knowing that during the Covid-19 pandemic, while we are unable to visit, we can still video chat and get updates from the staff. We not only found a home for our mother but a caring and supportive staff that we now consider family.

I never ever have written a review on Yelp, but I feel so strongly about Middlewood's of Newington…read morethat I had to take a minute to tell you about our experiences there. The staff is friendly, knowledgeable and caring, I mean really caring and sweet. The food is delicious, healthy and there is plenty of it. If residents don't like food they just have to ask and another food will be made for them. There are all kinds of activities and excursions with plenty of staff to help; and they throw some of the best parties I have ever been too. Medical staff is on hand which is very helpful. My grandmother arrived and was very scared (she lived in her home over 65 years) I swear within a day or two she really started to love the place. She has made many friends. What I like best is that we don't have to worry about her. We don't have to spend the weekend, doing laundry, cleaning and help with her showering. We get to spend quality time with her. That's the best feeling in the world. The place has just upgraded the place, new carpets, new paint, new furniture everything is spotless and beautiful Kathy Braga is the Chief Fun Fairy and Director of Middlewood's. She runs a tight ship with lots of love. She makes everything run seamlessly. My grandmother has long term care insurance and they gave us so much trouble to get them to pay for my grandmothers care. Kathy dug in and we got the result we wanted they'd pay for her care. I don't believe that we would have gotten the same conclusion with out her. We love her, we love the place and we are very, very happy.

My mom has been at Middlewoods of Newington for a year now. It is very clean and well kept up and…read morethe staff is very friendly and helpful. The rooms are very comfortable and the hallways resemble a college dorm with small tables of knick knacks and seasonal decorations. My mom gets her hair, nails and pedicures done on the premises. Also on the premises is a geriatric doctor and psychiatrist, both of which my mom sees. There are activities every day and also a van that takes residents to doctor appointments, the store as well as field trips and Wii bowling competitions with other assisted living communities. There's something for every level of care for seniors and I am very happy to have my mom living there.

My Mother-In-Law (in German "Mutter-Schwiegersohn," a.k.a. "Oma"), which she is every bit of, in a…read morepositive way. Being 86 this year, living alone with a bum foot from a previous severe case of shingles, she took a bad fall in June '16. Resulting in a fracture left humous (above the elbow). The tough old bird endured 4 days in the hospital and corrective surgery. Now with 2 limbs down, she (& the family) were faced with recovery care. Upon being discharged from the hospital she was placed in a recovery unit in West Hartford due to a lack of availability elsewhere. This facility at best was a nightmare. The family quickly jumped on board and found an opening at Caleb Hitchcock Health Care Center, 2 days later. Oh my! What a difference. Caleb was quickly coined, The Country Club for Care. The facility is up-to-date, well managed, and not lacking any amenities for elderly post-operative rehabilitation; Physical Therapy (PT) and Occupational Therapy (OT). Private rooms with bathrooms and a home like appeal. The public areas are designed to allow residents plenty of activities at every level of mobile ability and skill level. PT & OT were conveniently located in each unit and very well equipped. The staff warm, skilled, and open to any needs of the resident. Believe me, my Mutter-Schwiegersohn had plenty of unique needs and requests while there. Some very challenging, while others very humorous, but the staff (& family) never failed to meet her needs. After weeks of rehabilitation and most importantly occupational therapy, Oma successfully graduated her care. She was discharged this past week (Sept. '16), but not without Caleb follow-up and home evaluation. She came home with a walking device and other home modification were made for her to remain as safe as possible. Fingers crossed. Thanks Caleb & Staff for everything!

It is difficult to express in words how thankful I am for the care the staff at Ingraham Manor…read moreprovided to my late Aunt and Uncle, Janet and Al Robidoux. Every staff member, including the CNAs, nurses, physical therapists, doctors, housekeepers, and social worker, went out of their way to provide my family members with the most kind, caring, compassionate, friendly and skillful care. Your team is made up of a very special group of people who touch the hearts of many. Prior to her passing, my aunt raved about the care provided at Ingraham. I cannot thank you enough for making a difficult time much more pleasant. Your work is stellar! Keep up the great work!!

My grandmother Paulette was just admitted to their facility and I am incredibly pleased by the…read morepleasant, attentive staff. The supervisor Joann is an absolute doll. I can rest assured knowing my favorite person in the world is in caring, capable hands. I feel so relieved, I really can't thank them enough.

Duncaster Continuing Care Retirement Community has always been a top notch Graduated Living…read moreCommunity since its founding in 1984. Recognized and awarded throughout their 34+ years. This Community has recently provided us with two special and personal experiences. First, my mother-in-law enjoyed and when I say enjoyed, this is very understated, a recovery period in their on-site Caleb Hitchcock Health Center. This was followed by a bad fall in her own home, which required surgery and two+ months of ambulatory therapy. Second, our daughter was offered and accepted a position with the Community. I was able to spend two and half hours one evening during an earlier snow fall to "safely Uber" my daughter home after her shift. While there I was able to stroll and observe the Community first hand. In that time, I chatted with the most wonderful residents, diverse, each within their own level of life and ability. However ALL appeared happy and with a most impressive sense of close community and caring for one and other. My favorite component is the Aquatic Center. Top notch with scheduled low impact exercise classes, monitored open swim lanes, and a gradual ramp for aided aqua therapy. Not to put aside their adjacent Health and Wellness Center with fitness and movement classes for all. The dining facilities are NOT run of the mill either. Ranging for Casual formal dining, private spaces for residents to dine with visitors, and even door service. The menu was quite impressive offering a new menu everyday catering to all dietary needs and wellness, too. Now, entertainment. I happened upon an open auditorium with a large number of residents enjoying a live Piano, Violin, and Cello performance. I stood in the doorway mesmerized leaving the snowstorm behind. From there I wondered into their Library with an ample and diverse section of book stacks, warm well lit seating areas, and during the day a Librarian. In warmer, months the grounds are park like, the landscaping is beautiful and offers a number of pathways with spaces sit, enjoy nature, and let a little Vitamin D seep in. I'm only scratching the surface and I could go on, however, I close with this: I hope to be as fortunate one day as the Duncaster Residents to partake in such a well planned, maintained, and caring Community to help extend the enjoyment of our sunset.

Everyone here has been extremely helpful so far. The facility is very clean and well kempt. The…read moredoctors and attending nurses have given very good care so far to my mother-in-law who is in her 90s and starting to gradually decline. An added reassurance is that they are accredited through the state and have received various awards. Duncaster has been in business for about 35 years and they've certainly earned their great reputation in the community. This is a facility I would highly recommend for anyone seeking to place their elder family into quality care with excellent healthcare professionals.

Very pretty place. Physical therapy is good…read moreNot a place to take an older person who might develop normal illnesses like bronchitis or hyponatremia. They are unfamiliar with medicine and nursing care Don't take anyone there who may require medical assistance. They will wind up in the ICU and only then if you spend lots of time with the patient and see what isn't being done. I think they are trying to save money The elder care equivalent of the Fyre Festival rock concert which was a fake and a con

very disappointed that we spent many days submitting all the required forms, visits, evaluations…read moreand were told we'd get an update but never did. We were waiting to admit my mother and during this difficult time it was very distressing to never have anyone get back to us with a response