Today I had the worst hair appointment I have ever had in my life. I will never go to your salons…read moreagain. I will tell everyone I know how horrible you are. I had an appointment today at 9am with Anna at the Regis in Kenwood. All I needed was a retouch of color and flatiron. She got hair dye all over my face. Then her flat iron job was awful. She left my hair frizzy and not done. It was not straight. She left the roots of my hair curly and my hair had fly aways and mad static. I have never had such a horrible job in my life. She is the worst worker ever. I can't even say stylist because she is awful and had no accountability for her work. She acted as if it was great. She took no action to fix it nor did I get an apology. The worst thing is she didn't appoliguze and acted as if she did nothing wrong. That is the worst kind of person to have working for you. Just horrible. I am so upset to have had this experience. You should be ashamed of yourselves for such awful service and behavior. Upset at Christmas!!!!!

This was basically an over priced Super Cuts. The woman who cut my hair was nice...and that was…read moreabout all. She cut my hair significantly shorter than I asked. I am still unclear how asking for my long hair to be brought up to my shoulder ended up near my ear. And then when it looked terrible after being blown dry, she told it me "oh I haven't used the flat iron yet." Seriously? A bad cut is a bad cut. I told her to it needed to look better and she asked me how to fix it - again... Seriously? I don't cut hair... after a little layering it was slightly improved, but now I am relegated to a pony tail until I get another hair cut (elsewhere obviously) to fix it. I just moved, and usually have had good experiences for a hair cut on- the-go at Regis, but this was pathetic. I guess I should have used Yelp to help me find my new Salon...

Not sure of color products used but it did not cover my roots…read more I walked out looking like Dutch boy on paint can. Hair was not styled in any way...all for $195.00 NEVER AGAIN

This salon is the old Vintage Salon with a new name. All your favorite stylists are still here…read more Shannon is awesome!

She CAN cut curly hair!!!!…read more It has been almost four years with Shannon and I have no intention of leaving. I still remember my first cut with her- I walked in with incredibly damaged curly hair and tears in my eyes. I was sooooo fed up! Her first words,"it's ok, but do you trust me? We can fix this... This is what needs to happen...". She couldn't have been more right. She cut the damaged stuff and left me with the cutest, curly Felicity cut ever! We went from that to a trendy Fem faux hawk and now a longer bobbed Sharon Stone curly cut styled just for me. This woman gets my curls and cuts or razors just for them. Bring a pic and she will comply- Shannon has strong control of her shears. But don't be shocked, she also knows her face shapes and hair types- she will honestly tell you if it will work or if that style fits your busy schedule (speaking from experience). Not only that but this salon stocks the 'bomb' literally in product. For you curly girls out there check out alterna curl activator - winner!!!! And dudes, if getting a manly opinion on hair is your thing- Sam is super awesome and in the cubby over.

Shannon is incredible and I've watched her cut hundreds of clients. From the perspective of a…read morehairstylist she is a master and she has created what little have in our industry... an authentic wellness environment. I'm a hairstylist in Los Angeles and Shannon gave me an incredible place to work and grow when I lived in Cincinnati , if anyone has wrote a bad comment here they didn't communicate properly or have other issues going on. Cherry bomb is one of the few places in Cincinnati I would go for inner and outer wellness!

Sam is awesome!!! Cut and color are exactly what I wanted. Brow, lip and chin wax precise and…read morepainless. She was the only one working took great care of me while welcoming all customers and maning

This salon IS located in the Walmart (and I am saying this only because there are 2 listing for…read moreSMARTSTYLE in Covington KY area , I am not implying that Walmart has anything to do with this salon, other then lease space, at least not to my knowledge) . My first time in this salon. I was concerned when I saw only one person working, as I had only a few hrs before my Granddaughter had to be at Girl Scouts. He assured me....20 minutes at most. FIFTY minutes later, we were rushed to the room. From there it only got WORSE........ I have the worst haircut ever!! There are blunt choppy cuts, missing gaps and my "to my eyebrow please" bangs are halfway up my forehead. I kinda look like I have a BAD mullet!! At one point, when he cut my bangs, I had water dripping down my face off my chin and a hunk of hair on the side of my nose. He took several minutes, finally got a towel and dabbed some of the water off my face, leaving the hair on my face and my chin dripping. I was stunned when he asked "How's that" as he was walking away ....at this point I just wanted to cry or scream. He was done. I asked to use his blow dryer for my dripping bangs, and dabbed my still wet face. He said yes. I dried my hair. he asked me how it was...an I told him, mind you, I was trying to hold myself together....I told him of all the chops and gaps...he said he thought it looked fine. I wanted to cry!! What a mess! He asked my Granddaughter into the chair i had gotten up from and blew her hair out. Asked me if it was short enough on the sides. All I could think of was getting her the heck out of that salon! So I said it was okay. I told him again at the cash register that my hair was horrible! My words were more like...this is not good, as I was trying to keep me cool. Again, he said he thought it looked fine, "what is wrong with it? he asked", and again I showed and told him of all the chops and gaps. "No, it looks fine, he says" I was holding on to my temper at this point, but said "LOOK!! this is not my first haircut (I am in my 50's), I know bad and this BAD" Well ,I am sorry you think so, and what to you want? To not pay for it?? He said. We agreed that I would only pay for my Granddaughters cut...which I only agreed to as I wanted to run (my fight or flight had kicked in!!) outa there crying. I have since called their customer service. Crying and blathering on about my experience. A year of growing my hair back from my Chemo was destroyed, I said. What was I to do about my lost 7 or 8 inches of hair. Now all hacked away. An my Granddaughters haircut? Matter of factually, the girl on the line agreed to refund me the $ for her cut. Wait...what about my hair?!? Oh, would you like to see the manager?? she asks. OMGosh!!! So, tomorrow I will meet with the manager to see what IF anything can be done to make my hair somewhat presentable. The name of the guy who cut my hair is Michael (in case there are 2 Michael's there, this gentleman was African American about in his...maybe in his 30's) Ohhhh I should say....he comp'd her conditioning treatment. Because of our initial wait, he said. Now wasn't that nice of him. ALSO....I have hunks missing out of the back of my hair. I didn't know this until my daughter gasped when she saw me. Had me turn around for her and really about fell out!! I didn't know about the back, as he did not give me a mirror. Check back, as I will post some pics once i can figure out if I can and how.

Highly recommend nail tech, Abby. She's very conscientious and talented, making sure you are…read morecomfortable during your mani-pedi, and that you are happy with the final product.

I went there for a tattoo. Rachel did a great job! I love my new tattoo! I love that you're in a…read moreprivate room. It was a very comfortable environment!

Always have a great experience here! I get numerous complements on my hair color and style from…read moremy friends! I have referred many of my friends to the salon.

This was THE WORST experience I've ever had at any hair salon in 40 years of having my hair done!…read moreThe stylist was BEYOND rude. I apologized for being 10 minutes late for my appointment and her response was silence..other than answering my questions In curt yes or no answers she would not converse with me. I showed her a picture of what I wanted done ( a hairstyle I had had in the past) and to match my roots that were growing out. She took it upon herself to lighten my roots which only made it look like I needed my roots done. She refused to cut my hair the shorter length I requested. When she reluctantly waxed my eyebrows the right had no arch where the left was overly arched. I told her about my disappointed with all services and the way I had been treated and that my services needed to be corrected. This was her direct quote " how about I just doby charge you and you never come back" I agreed and asked to speak with her supervisor she told me the receptionist was her supervisor. When I asked to speak with the owner she said the owner would call me on. Monday. I spoke to the owner the following morning who stated both that the stylist never said the above quote and then threatened to call the police over the bill. After the owner continued screaming at me that my hair was fine. I reminded her she wasn't at the salon and didn't see the damage. I offered to send her pictures of what her stylist did and she refused. The call ended with her screaming louder at me repeating what her stylist said.." don t pay and don't come back.as she continued screaming insults I ended the call...enough said. Stay away from this poor quality salon and worse human beingsl

They do a good job but are VERY EXPENSIVE compared to other salons in the area. Some "hidden…read morecharges" amount to $75.00 extra. Understand their prices before starting.

I have been to so many salons in my life, but I haven't enjoyed any like this one. Kayla is always…read morewonderful to suggest new ideas or creative styles. From my highlights to cuts, extensions and make-up I am 100% satisfied! I highly recommend this fun place to enjoy pampering yourself! A+++

I had been wanting to try this salon out for a while. I drove from Colerain all the way to Mt…read more Washington and it was a pleasure to meet these awesome chicas Missy delivered and did a beautiful job with my hair! It's seriously hard to find qualified, professional stylist's but I'm so happy I did at Black Cat.

Heidi tamed my quarantine mop expertly. Her and Heather were super friendly and I loved the…read moreatmosphere in the salon!