My husband and I were in Canada on a business trip, and when our trip was delayed by a day, we…read moredecided to stay in a hotel. Based on the reviews, I chose to give Best Western Plus a try -- and unfortunately, it was a big mistake. As soon as I walked in, there was an unpleasant smell. We were eventually greeted by the front desk and given our room. The first thing I always do when I enter any hotel room is lift the sheets and check the linens. Right away, I could see the bedding had not been changed. The sheets and pillowcases had human hair all over them. I immediately went to the front desk to report it. When the supervisor came, her initial excuse was that it was a pet-friendly room and the hair could have been from a dog. I explained that it was clearly human hair and even showed her the video I took. She acknowledged it and offered to move us to a different room, but at that point, I was completely disgusted. If housekeeping left this room in that condition, I had no confidence the other rooms would be any better. We requested a refund and went to the hotel across the street, which was much cleaner, updated, and had no issues at all. I definitely do not recommend staying here. But if you do, make sure you thoroughly check the linens before settling into the room.

Stayed here for a cattle show last week, the room was incredibly clean oh, and the service at the…read morefront desk was fast and efficient. I would recommend this hotel to anyone travelling through the area, the continental breakfast was one of the best breakfasts I have ever had. With an extensive selection and fresh fruit, it provided a surprising benefit to My overall experience at the hotel.

So tired from driving a 10 hour day with the family. They were affordable and so accommodating. The…read moreemployees were beyond hospitable. They had laundry machine and dryer available which was a Godsend. The room was spacious and clean. The beds and sheets were magnificent. Love love loved it.

This hotel is great. Its cheap and clean and well appointed for the price…read more Rooms are spacious and clean and my kids loved the pool with the slide. Front desk staff were very helpful also and a lovely feel in the hotel. Would come again for sure.

I stayed at the Coast Hotel for two nights last week. While it is an older hotel, I was still very…read morehappy with my stay. Check-in was very easy. However, getting to my room wasn't quite as simple. We had to go through 2 sets of doors to get to the elevator which is easier said than done with you're carrying your luggage. The elevator itself is fair old and made me a bit nervous when it shuddered upon reaching my floor. I stayed in a standard queen room. It was pretty small but updated and clean. I had an in-suite fridge and microwave and there were way more pillows on the bed than one person could ever need. The pool and jacuzzi area stays open until 11pm and it was clean and spacious. We were the only ones using it at the time which was a nice treat. The only issue is that I didn't like that you had to walk all the way through the lobby and past the restaurant to get there. I'd rather be more discrete when I'm wearing swimwear. The fitness room on the other hand was less impressive. Again, I was the only person using the facility at the time which was a good thing because the elliptical was LOUD! It made a creaking noise with every step. My friend had a similar experience with the treadmill as well. While the Coast wasn't the nicest hotel I've ever stayed at, it was far from the worst. The conference facilities appeared to be quite nice so I would definitely consider staying here again if I needed to book them.

Overall, I like the place. There are some things here and there that can be improved upon, like…read morelittle things of maintenance and somehow fixing or at least alerting customers to the somewhat weak and confusing air con (to turn it on, you actually have to INCREASE the temp reading), but it's my second stay there and it's a lot better than the last time, with a nicer breakfast room. It's also reasonably close to a good selection of restos and what not, and not too far from several supermarkets by car. It's right next to Henderson Lake, which is ideal for the annual Dragon Boat fest (which is why I was there) and the weekly Farmers Market at Exhibition Park. It feels a little rundown in terms of dated, but if what you need is a clean place to sleep, a decent internet connection, a decent continental breakfast and a place to cool down a bit, this Travelodge handles all your needs.

Very nice hotel! It was on sale when we booked it so we paid ~$112 USD. The staff was super…read morefriendly and the rooms were spotless. The shower was very nice, it had two attachments, rain and handheld. Also the lobby smelled really good because of the pool. The pool and its surroundings were gorgeous and luxurious. It felt like I was staying in a $200+ hotel my whole stay. Thanks Sandman Signature!

It's a little pricey, however it's worth it…read more My steak came just as I like it. The service was excellent and they actually let me try the food before asking if it was to my standards. When they noticed my drink was getting low they asked if I would like 'another jack and coke' instead of just another drink... A nice touch I thought. 2 JD and coke and a 8oz New York was $39.38. Meal also came with a soup or salad to start. I opted for the latter and it was nice but did lack dressing. Apart from that and the price (which is why I gave 4 stars) I would defiantly recommend for others to eat.

It's probably kind of presumptuous of me to review the hotel, as I've only been here for 15…read moreminutes. I also have no clue as to who would come here for their honeymoon, or vacation. Somebody probably does, however. So I'm just going to assume that you've got some sort of business in town. If so, then you will be OK. Clean, commodious, and with a helpful and courteous staff. There is a sort of weird feel that suggests they do have larger ambitions. The courtyard for example. And the fake water. And the giant sign with six foot letters on the side of the building. Not to mention the room by the elevator, all wrapped up in plastic and cardboard like it was the scene of, well. Maybe that's just for Halloween. Not the nicest hotel I've ever been to, but I think it will do,

I wish there were 4.5 stars but alas. We stay here every summer and love it. Clean room and…read moreproperty and extremely friendly staff. The pool and hot tub are always put to use by us as are good. The place is starting to show a little age, the only reason I don't give it 5 stars but please don't let that discourage you from staying here. We will definitely be back.

This is a get what you pay for quality wise but the location is really good lots to do within…read morewalking distance. Beds were comfortable T.V. was nice good space but the bathroom needs to be renovated and hot water can be an issue

New place! While traveling to the Banff area we stayed here for one night. Very nice hotel!…read more The gal working the counter has been great. Thank you. Very knowledgeable and friendly. Would definitely stay here again if in the area. Looking forward to the breakfast that is included with the room.

1st time here. I will add a full review when I leave tomorrow just wanted to give you a look of…read morethe front of the New Diggs here in Lethbridge AB Canada

Booked the Econo Lodge with taxes included for under $100 in advance online while coming through…read moreLethbridge en route to Montana. Was pleasantly surprised to find the room exceptionally clean and updated nicely. Room included a mini fridge, microwave, exceptional wi-if, shower/tub, and separate makeup/vanity area. 2 Queen beds were comfy and just what we needed. Kiddos were a little disappointed that breakfast didn't include sausage or bacon (we had read in other reviews that it was included). There was nothing hot per se. But overall it was a good hotel - clean and great value. I would most definitely stay here again!

I used the app to make an online reservation here a few hours before I arrived. The front desk…read morestaff was very friendly and professional. The room was a little out of date, but it was clean and had a microwave and fridge. The a/c wasn't on when I arrived, and it didn't cool the room off quite as much as I like for comfortable sleeping, but it did cool the room off. The continental breakfast area was tidy and included coffee, shelled hard boiled eggs, make-your-own waffles, yogurt, a variety of juices, oatmeal, bagels and toast, some muffins, and fresh fruit.