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    Recommended Reviews - The Norland

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    16 years ago

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    13 years ago

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    Fairfield Inn & Suites Lethbridge

    Fairfield Inn & Suites Lethbridge

    (11 reviews)

    The staff: none of the three front desk staff were wearing any name tags. They were not at all…read morepersonable or friendly, aside from by the book training. Overall the human interaction was very minimal and almost felt awkward. The property: the pool and hot tub had an obvious amount of dirt and debris along the corners and edges. Clearly had not been vacuumed in a long time. Took photos but could not post on here as they are not png format. Gym was small, but ok. Windows looking out to the pool, and outside looks onto gravel lot. Breakfast was ok. It is very much something to expect from a cheaper priced hotel, but considering we came from other Marriotts along our Southern Alberta trip, this one stood out in the wrong way. The eggs tasted like quite low grade, with just enough selection to have alternative food items. Expect the wifi to be on the slower side. We used the free one that came with bonvoy membership. There is a premium one that would be needed if you are doing any type of business calls. As a heads up, the tv remote did not work from laying in bed. Needed to be sitting on the edge of bed for it to register. We looked at lots of properties before choosing this one, and should have went with the Wingate instead around the same price with more amenities.

    My elderly parents checked into this hotel and did not realize dogs weren't allowed. The clerk said…read morethey couldn't stay there but would not cancel the room as they had "missed the deadline for cancelling." Also did not offer to help them find another room someplace else. No one should get a call from their crying mother about a hotel room mix-up, ever. This place might be a "Marriott" by association, but I have had far better service at every Ramada or Super 8 I've ever stayed in.

    The Norland - bedbreakfast - Updated July 2026

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