Your linens and bedding is always changed I have had no problems with the employees or made service you ask for your bed to be changed and they will change it you need more cups and they will do it you have your own personal coffee machine in your room a mini fridge and microwave you have a computer desk in your room with ethernet cords when I first walked in here the employees were very courteous anytime I needed anything they were prompt to do what I needed done I wanted hot chocolate I asked one of the employees and they said sure it's over by the coffee machine in the lobby it helps me sleep anyway I hope you guys have a blessed day read more

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I stayed at this hotel for a 3 day, 2 night stay that was beyond a nightmare. TLDR: We travelled with a service dog and this hotel charged us for a service dog, refused to refund the charges when told it was a violation of federal law. Had to contact corporate 5 times to get it resolved because the hotel didn't answer corporate's calls. Hotel had standing urine in the back stairs for days. The room was moldy, musty, dirty, and caused health issues. Having worked in the hotel industry for a decade, I was actually flabbergasted at how much this hotel and its staff doubled down, tripled down, and quadrupled down to violate disability laws. The laws are extremely clear and straightforward, and I was in actual shock that it took as much as it did to correct it. We got to the hotel on the 4th of July at 3pm. Within minutes, the front desk called our room to let us know that they didn't allow pets and we would be charged a $35 daily cleaning fee. We immediately corrected her. Our dog is a service animal and we pointed to our note on the reservation saying we would be traveling with a service dog, which she then claimed didn't exist. We told her she could not charge us for a service dog and she said the hotel was charging us no matter what. We even asked to be moved to a pet-friendly room and she said no. The front desk then asked for documentation for the service dog (illegal). I immediately called corporate and explained the situation. Corporate CONFIRMED that I informed the hotel of our service dog and that the note was there clear as day. Hotel staff then stopped answering calls from corporate. I was told I would be called back within the day. I wasn't. I looked at my bank account and had been charged random amounts that exceeded the original stay. Corporate had to FAX this hotel because they would not answer. Hotel staff ignored the faxes. Any person with two thumbs and a phone could have googled, "Can I charge someone for a service dog?" and gotten their answer. There are only two questions you're allowed to ask about a service dog and that's it. Every single hotel employee in the US should know those laws. I was finally told by corporate that the hotel had been informed they couldn't charge us the fee and it wouldn't be a problem anymore. On the morning of checkout they slipped a bill under our door that still had $35 fees for our service dog. They actually went further and called it a "miscellaneous fee." Deceptive charges. Now for the accommodations. The hall ceilings were stained with old nicotine. Air conditioners in the common areas were putting out hot air. It was easily 95 degrees plus in the halls and elevator. Hot, musty, stagnant, no AC. I heard other guests saying they had their AC set to 62 all night and were still too hot. The staircase leading to our room had urine on the floor for at least 36 hours. I have photo evidence that it was there our entire stay. The back stairs smelled of old, hot urine and the handrails were coated in dirt. * Room had a huge hole in the wall that wasn't even painted. * Black mold growing in the bathroom that caused a massive flare of my medical conditions. * Old hair and urine-caked dust on the baseboards. * Towels smelled gross. * Carpets felt moist and staff had not cleaned under the beds, causing an allergic reaction in my service dog. * Dead batteries in the TV remote. * Alarm clock set for 5am and not reset. * Floors wiped up dark gray with a napkin. * Side door was broken and the back door lock was broken, meaning anyone could have walked right into the hotel. * Cigarette butts overflowing outside. * No trash cans for the side or dog area despite signs saying the hotel "loves dogs." * Pancake machine broken the entire stay. * Staff made us leave the pool an hour before the posted closing time. * No one at the front desk at checkout. All in all, this is the worst hotel I've ever had the misfortune to stay at. I've stayed across the world and have never experienced this level of incompetence or disrespect. Had the hotel simply fixed the charges right away, I would have been able to enjoy the holiday with my family instead of spending hours on the phone with corporate. It took the entire weekend to get the manager to finally call and apologize because he was "on vacation." Too little, too late. read more

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Great stay Typical holiday inn express layout and amenities. Rooms were clean, comfortable beds, and a hot shower. Hot breakfast on the weekends with a good variety of options. Pool and fitness center were nice and maintained as well. My only complaint is that we could hear guests coming and going all hours of the night. Talking and slamming doors. read more

Holiday Inn Express - Back side of hotel - Hotels Near Me - Huber Heights, Ohio

Good visit. Deep off-street location. Pet friendly. Parking is a bit sparse and dark. Lobby is a bit tired, check-in was friendly. Price was right for amenities delivered. Stout wifi. We had a "pet room" that seemed to be clean enough. read more

The carpeting was soaked about 6 feet out from the air condition unit. The room was always damp and smelled musty. I brought it to the attention of the desk clerk and she said "ye I have heard that a lot form other guesses" then wrote something down. My wife and I left for the day expecting someone to at least attempt to dry up some of the moisture, but it was wetter when we got back to our room then when we left. It actually made a squishing sound as you walked across the carpet. If this is truly an issue in several rooms it is only a matter of time till black mold starts to grow or someone get sick due to mildew allergies. This is a lawsuit waiting to happen. read more

The woman at the front desk was friendly enough and she got me and my dog checked in quickly. The room was clean and comfortable. The bathroom had shiny, new chrome fixtures. Unfortunately, there were rowdy guests that arrived very early in the morning and then another morning drama between guests that were locked out of a room. Not exactly the hotel's fault, though a more authoritative front desk could have curbed both the late night yelling and the early morning pleading, and a tighter seal on my door would have muffled the noise better. (I could easily see the hall lights coming between the door and the jamb.) Breakfast was tasty with a decent selection and the price was right! read more

Holiday Inn Express - Hotels Near Me - Huber Heights, Ohio

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This was a fine hotel for a weekend stay. I have stayed at some Holiday Inn Express that were super new and modern, this wasn't one of them, but for being a little older it is definitely fine. The only way to really tell was the bathroom. But the room smelled fresh, sheets were clean, the air conditioning worked without making noise, and everything was just as expected. The free breakfast was standard. cereal, bagels, pancakes, oatmeal, bacon and sausage, eggs, drinks etc. were all typical of Holiday Inn Express breakfasts. The check-in process was quick and easy with very friendly and welcoming staff. Definitely no complaints about this hotel. read more

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BED BUGS!!! DO NOT STAY IN THIS HOTEL!!! My husband stayed here on a trip (only hotel he stayed in) and brought bed bugs home. I immediately checked online and sure enough I found a review from around the same time that someone else found bed bugs in the room when they checked in. Of course this hotel denies this and here we are left with a $3300 bill to have our entire house treated, not to mention I threw away all my bedroom furniture and replaced the carpet, drapes, bedding, everything!! read more

It's a Holiday Inn Express. And for that, it's perfect. Almost. I have spent a few May weekends here over the years for the Dayton Hamventions... including last weekend. I had two rooms booked here and both were very nice. Comfortable beds and pillows, hot water, clean, smelled nice, reasonably quiet, decent breakfast. You'll notice four stars instead of five. You see, I have spent over three thousand nights in hotels over the last 22 years. There is only one way that I ever give a hotel that coveted fifth star -- they have to have nice showerheads. And this is where I struggled. This Holiday Inn Express has the usual Holiday Inn Express showerhead, which is reasonable. However, the bathroom sink faucet was an abomination. Don't get me wrong -- it was shiny and clean, and probably brand new. But it probably would have taken a full minute to fill a water cup. It forced the water out through about eight pin-sized holes. Each stream had some force, but not enough water to actually do any work. Rinsing my toothbrush became a fifteen to twenty second affair. I'd stay there again, but given the choice between an identical property at an identical price with a reasonable bathroom faucet, I'd choose the other one. read more

Poor check in experience. Took a long time for a simple check-in. Counter was dirty with used water bottle. Rude attendant. Not happy with this experience. read more

A nice hotel in a decent location just off i-70. We stayed here to attend the Celtic Festival in Dayton. Beds were a bit soft, but very clean. Bathroom was very clean with plenty of towels. Some tiny spots of mildew above the shower ceiling. It's on the smaller side, which is nice, since you don't have to lug your stuff down long hallways. Staff were awesome people!!! This price is right for what you get. read more

I had a stay here for a business trip. The front of the hotel is under construction but it did not interfere with the inside and no construction noise; however, the parking lot is very small. I'm unsure where customers would park if the hotel was full. Check-in was friendly and easy, although slow. Very small pool and work-out room. The vending machines are old - and dirty inside. The room itself was average. It looked dated, especially in the bathroom (dirty, cracked grout). I was disappointed based on the price and compared to other Holiday Inn Express locations. Complimentary breakfast but less than average offerings and presentation ... like the room, it all feels dated. No one was available for check-out. My co-workers and I had to leave our emails to request an invoice. After three phone calls to ask for it again, we still haven't gotten one from the hotel. Would not recommend a stay here ... try the Drury Inn or another hotel at the same rate. read more

The hotel staff neither enforce nor wear masks despite signs saying masks are required: "Face coverings are required except while eating or drinking." "In accordance with local regulations, a face covering over your nose and mouth is required by law in the hotel's public spaces." Most guests crowded the hallways and did not wear masks. We booked this hotel trusting that these measures would be met and enforced. Had we known this hotel would be lax in COVID protocols, we would have booked a different hotel. If the hotel was not going to stick with this, we would have understood so we would know to book somewhere else. This stay took a lot of careful planning and our options were limited. This makes it difficult to ever trust Holiday Inns after this - especially when the hotel staff and management feel ok with disregarding "local regulations" and "law." We don't feel safe and we don't feel comfortable and yet we were blindsided by being surrounded by everyone including management and staff disregarding these regulations. We also feel powerless in complaining to management when we are clearly surrounded by people who feel alright disobeying the rules. Holiday Inns are a nationally recognized business. It doesn't matter that this is in Ohio - this is unsafe and it was clearly against the law. The signs were useless if no one is going to enforce it. You are putting people at risk - including the law abiding ones. read more

The good: The staff was wonderful, kind, and friendly. Checking in was easy and quick. The location was very convenient. The bad: The place was just not clean. The hallway carpets were stained and the whole place smelled so strongly of air freshener or perfume it seemed suspicious. The room seemed worn-out and the towels were questionable. The tv didn't work- again the very helpful staff attempted to fix it but couldn't. We were told that they were aware of the issue and were in the process of changing them. I was given a discount of $19.00 on the room to compensate but would have preferred to be informed of the issue at check'in so that I could have had the option of going to another hotel. The conclusion: Although the staff was amazing, I wouldn't recommend this hotel. read more

I drive a day cab semi, so when I have to do a mandatory 10 hour break I find the most comfortable place to stay, normally a Holiday Inn Express, it was a mistake from the check in. First there wasn't a desk clerk, the manager was filling that spot, but he left going on an errand and left the housekeeping supervisor in charge. She was absolutely lost , the manager was on a video call trying to walk her through the check in process. I was Quoted $124 per night but my card was charged $169!! The room was dirty, mirrors, carpet, bathroom, spit stains on the bathroom mirror. So I'm guessing they just run through the rooms, half way through my 10 hour break, I'm itching from flea bites! No rest! And I have 400 miles to drive tonight. I will voice my issues to the corporate office and the front desk when I leave. My advice.... Keep driving there's better Holiday Inn Express out there! Absolutely Horrible Place! read more

I like this hotel. It's in a good convenient location, close to the highway, close to restaurants, etc. My room was comfortable and clean. The employees were very friendly and helpful. Free wif-fi is always a plus. I would certainly stay here again next time I need to overnight in the Dayton area. read more

Right off the freeway, CVS right down the road if you need anything but that's the only general store I saw. Nice room, perfectly clean, good shower pressure, comfortable bed and pillows. Breakfast is a meh. You're better off hitting McDonald's or a local restaurant. read more

Worst hotel ever!! Stayed two nights and I should have asked to be moved to another room because the room i had felt like it had bed bugs! For two nights I couldn't sleep cause I felt that bugs were crawling on me! This was a business trip and only stayed here because it was our company preferred hotel. I will not be staying here again if I need to return! read more

We arrived at this hotel for our 3 night stay. We requested a non-smoking room. We were told the entire hotel was non-smoking. However our room smelled like cigarette smoke. A member of our family cannot be around cigarettes or cigarette smoke. And there was feces on the toilet paper. When we told the front desk we were met with hostility from a staff member named Faye. She was loud, obnoxious and extremely rude. She acted as if we were causing the problems. She said the stuff on the toilet paper was chocolate not feces. Our grandson had smelled it, like little kids do. It was feces. The elevator was very jerky and sounded as if it was going to drop. It was unbelievable. We have never experienced anything like this treatment we received here. We usually stay at Hampton. Which is were we ended up goin. Also, we are having an issue getting our money back. I would not recommend this hotel to anyone. Very unprofessional and not clean, sanitary at all. I would have given 0 stars if I could have. read more

I stayed while on my way to Indianapolis for the weekend. $95 (with the AAA discount) for the night and this is making the reservation on my phone 30 min before showing up. I was upgraded when I got there for free (woohoo platinum membership!). I was checked in quickly, the room was clean and decent sized. Employees were nice, complimentary breakfast, pool, workout facility and wifi. The location is good as it's right off I 70, so easy on and easy off for people passing through. Additionally, restaurants are close for food purposes read more

Nice hotel overall. Pool a little small but really warm. Hot tub small too. Convenient location right off I-70. Restaurants within walking distance! I recommend Roosters! Shower pressure not very good. Free breakfast, however needs improvement. Eggs were hard and sausage dry. read more

***I was wrong the room darkening drapes were there. Up one star*** My first impression is positive bathe Lobby is bright, spacious and clean. My room was clean but the room overwhelmingly smells like stale cigarette smoke. The heavier drapes Aren't the kind that close all the way so all there is to block the super bright parking lights are sheer curtains. The room can never be dark. No joke it looks like daylight at 1AM. The tub is a large tub with jets but something is screwy with the floor of the tub. It creaks and feels like I'm not level. It's worst closest to the shower head. I spoke with my lady and she also gets the irrational fear that she will fall through to the floor below. The tank of the toilet banks into the wall every time one of us gets up from sitting. The water isn't hot it's just warm no matter how long i have tried to run it. I don't even enjoy my shower water as hot as most people and it's not hot enough for me. Finally. The whole reason we stayed at this hotel was because they had a hot tub. Someone traveling with us who got their own room called ahead and not only got confirmation there was a hot tub but was informed there was a heated pool. There is a hot tub. But it's not hot tub hot. There's some sort of maintenance issue that prevents them from being able heat it. I appreciate my safety coming first, if that's what's happening. among all these motels that's all I wanted and we didn't get that. And the pool doesn't seem heated. I came to town every year for the last 3 and intend to for the next 20. There are two rooms of us no soon to grow to three. My friends and I will not stay here again. Do not recommend read more

Beware of shady third-party on-line reservation site called "getaroom.com". This third-party appears to be a partner of Holiday Inn and charged 30% of the total bill in "fees and taxes". Holiday Inn should separate itself from this partner. I will think twice next time before booking with Holiday Inn. read more

My daughter begged for a hotel stay with a pool for her birthday so we checked in to this hotel for the night. First, our room, on the third floor, was in the middle of every room around us closed for renovations. The whole hallway and our room smelt had a VERY strong paint smell. It was awful, my son was coughing, I had an instant headache, just bad. The tub had a dirty bar of soap in it and when we requested extra bedding for the pull out sofa, we were given a sheet and a thin throw blanket. We ended up getting moved due to a construction worker letting the manager know it is not safe for a family with children to stay around all of that construction. Our second room was cleaner, we were happy, decided to go swimming. Well, the heated pool was very cold and the hot tub was not in service. Back in the room, I decided to take a bath in the whirlpool tub. Mistake. The button got stuck and would not turn off causing the engine to give off a burning smell which I had to then get the manager to fix it. He then told me the tubs are old and often get stuck. Needless to say, I would not come back here again. Not for $135 a night. Only reason I gave 2 stars is because of the friendly people working the front desk and the cleanliness of the second room. read more

Chlorine in the pool area about killed us. Not friendly. Not the cleanest room. Would NOT recommend

Hotel is clean and help is friendly. Overpriced for what you get but not much else in the market to choose from.

Concert goers ....Hotels is very good and great location . Front desk suggested Doug's Taxi - Do Not USE !! Doug takes way too many people to get you back to the Motel ! The entire parking lot was empty after the concert and we had to stand in the rain waiting for him to take all others before us even though we were the first at the pick up point . He told us first come first serve after the concert at the drop off . NOT TRUE ! I stepped up and opened the door and there were girls behind us yelling " take us Doug ! " He told our party of 4 to wait and took us last ! That was after I had given him a $12 tip to take us a 2 minute drive from Motel . Just drive to the venue , very easy in and out of the parking - empties fast . No need for taxi . No where to wait in the dry if raining . DO NOT USE DOUG TAXI ! read more