Stayed in the cabin house- just my husband and I. Everything was clean. Nice and spacious. Only one…read morebathroom which could put a damper on plans if your having more than 1 family stay. Bed was super uncomfortable closest to the bathroom. You sink into the middle. Would definitely come back to this place if staying in this town.

Absolutely stunning place--clean, quiet, 'up north' feel, close to everything…read more The owners have done a remarkable job with every detail in the lodges. Highly recommend.

Short Version: We loved it!…read more Long Version: I have watched the Charlevoix webcam from across the bridge, and always thought that it would be great to stay at Edgewater. Their website allowed us to check each available unit. We chose the unit and reserved two days. Medical issue arose, and we needed to delay the trip by a couple of weeks. Since the unit would be available, they seamlessly moved the reservation. We then added a 3rd night. The unit was clean, with a wonderful view from the balcony. Their instructions for getting new towels were clear and easy to follow. There are laundry facilities on site. We plan to return, so that says it all. Management company team were all professional and friendly. Very few people post positive reviews on Yelp, but my suggestion is to focus on the reviews from THIS decade.

First negative review on Yelp. I gave them weeks to respond to my calls, today I called again, was…read moretold by their friendly GM (Brandon, not sarcasm) that the owner was not interested in further discussing this "situation" aka our family holiday experience. Family holiday, with our 2 kids, stayed three nights 9/14-9/16/20. $239/night. First day, raised complaint that the kitchen came with cooking pots and pans that were caked in old eggs. We ate out instead. Second night, we discover our door to the room had a malfunctioning locking mechanism, thus the room door literally could not be locked. Meaning, night 1 we slept with an unlocked hotel door. Night two, once discovered, I barricaded at night for peace of mind. Sure, it's Northern Michigan - but still. They fixed it our last day - to their position, they were (I presume) unaware they provide us a room without a properly locking door. Hotel doors that lock..a cleaned kitchen - basics. Yes? Minimal expectations for a Inn at any price. I am a business owner myself and felt/feel that this type of experience must be handled professionally - even if unintentional. I would refund the stay if I gave a damn about consumer experience. At least 50% back the nights they slept without a locking door in the room? Buy them a meal for the gross pans in their kitchen? They reluctantly offered us $100 (I paid $800) and 10% off our NEXT stay after I asked if they were doing anything for us. Next stay? ‍ Customer service is dead! And that's coming from a millennial likely speaking of an elder. I requested the owner reconsider our experience, gave him 30 days, to see if he was willing to take better care of us. Bonus features: they told me we had a room with a great balcony when I reserved it, was literally bars over a window - so wife and I had no balcony when kids were asleep as we had hoped for..asked for, the WiFi was shotty, there were several power outages, gym closed despite gyms open lumpy bed, construction next door, sauna down, and the staff wasn't masked up despite signage requiring guests to be. If you're not slobby boomer, AVOID

Reviewer Steele returned to do a second video, and sadly portrayed Hearthside Grove as a place of…read moreintolerance and exclusion. As is to concur, a staff member brought the trailer pictured below to greet nearly fifty luxury motorhome brand rally attendees. Tensions escalated and a fistfight ensued, police were summoned. Two people, one the owner of the trailer in question, were taken into custody. Rest assured the majority of owners, and the Board of Directors itself, are dedicated to making Hearthside Grove a welcoming destination where ALL Class A motorhome enthusiasts will feel welcome and unmenaced. It is a work in progress, and we're doing everything we can do, as a community, no thanks to the political activists that marred our 2024 season. Stay tuned as 2025 comes and goes: in the coming years, we all hope Hearthside Grove will regain its stature as a destination for all.

The service was amazing, the lot was amazing- the people who owned lots there were super nice.read more

Lodging 4/5 Golf Courses 5/5…read moreBreakfast Buffet 4.5/5 Service 3/5 Pros good value for the golf unlimited play package. Rooms updated. Cons: No transportation, Uber or Cabs. Makes it impossible to get around so rent a car.

We stayed in a Pleasantview Condo (Room 614) this past weekend to celebrate on anniversary. We…read morehave stayed at "The Highlands" in the past many over the years. Since the "renovations" the prices really increased. But the unit and building we stayed in didn't show any signs of improvement. The unit smelled of smoke, the furniture was well worn and needed replacement. The view was less than desirable, we could see part of the parking lot and the side of the hill just around the overgrown bushes. There were also large weeds and vines growing up thru the decking. Additionally the smell in the hallway leading to the condo less than pleasant. It smell like a mix of bad take out and rubbish. Sadly I think this will be our last stay at The Highlands.