I have been going to Dr Douglas Louie ever sense he took over for Dr Chan, a long tome ago…read more He has always listened to my complaints & concerns, never rushed me and shown empathy. He is knowledable and smart. If he can't figure it out he has sent me to a specialist. And I am 78, so visits can sometimes be often. I trust his care. His staff is always pleasant.

Been taking my mother to Dr. Douglas Louie, and I feel a little guilty. I'd give zero stars if Yelp…read moreallowed. He's terrible. His premises are cluttered and dirty. The last visit, the bp cuff went on over her clothes, fell down to her elbow, and he reported the "reading" as "pretty good." He probably would have killed her by now, if she wasn't as healthy as a horse. I only need him to write maintenance prescriptions for her. She's been on the same stuff for years (before she started with him). Don't go to him if you have serious issues.

All the staff and Dr. Meyer have been wonderful to me. Dr. Meyer spent extra time with me when I…read morewas having a crisis and has been wonderful in helping me even when I'm not able to come in via video appointments. As someone going through the end perimenoapause and I didn't even know it, I'm happy to have found her. I only wish it had been sooner.

This clinic was once great, but has had some serious issues for the last year. Horrible…read morecommunication and professionalism. I would recommend a different DPC, or just a regular doctor. You will not find a "relaxing" experience here.

Quality of care is extremely unprofessional, lacks basic common sense, and has staff that are…read moreseemingly incompetent. Dr. Yan Geng needs to be evaluated in whether or not she has the bandwidth for the clients she treats. She's unable to discuss more than a singular issue in an appointment after showing up into the room a half hour later. The other reviews on her competency lines up 110% with our experience. In past phone calls with office manager Dale R, he stated that Pioneer Family Practice has taken on too many clients per doctor, and the quality of client care absolutely shows that. Dale R refused to give his full name after yelling in our faces when we took a photo of Dr. Yan Geng's name on the wall, a spelling which is uncommon. We should've known taking a picture of our doctor's name would've resulted in being kicked out and Dale R's face becoming inches from ours. Good luck to any present patients, our now retired doctor told us to leave before the transfer to Dr. Yan Geng. We wish we had listened, it would have saved huge headaches and some hope for the future of Pioneer Family Practice

Very nice front office staff. The Drs are excellent. I have been going to this office for at…read moreleast a decade and, despite different doctors now, the quality is still fantastic. Thank You!!!

Doctor Betteridge has retired and Dr. Jack Goldman has taken his place. I really like Dr. Goldman…read moreand highly recommend him

I've been going here since Dr. Betteridge's father had the practice back around 1968. I love both…read moreDr. Betteridge and Dr. McNaughton, and their staff have treated me extremely well. They've always been very accommodating. With the recent retirement of Dr. Betteridge I now see Dr. McNaughton exclusively, and will continue seeing him as long as possible.

Attentive and excellent customer services by all staff. Front desk greeted me as soon as I walked…read morein, and felt really cared for. The medical and customer services is outstanding.

Dr. Sashko has been my primary care physician for over a decade. As a senior client, he's helped…read morekeep me healthy and active over the years. He's detected and diagnosed several health issues and nipped them in the bud. He practices preventative medicine and makes sure I get my checkups and makes referrals when he sees potential red flags. And he listens to me. He's a physician that I trust.

I recently had my second visit at Sound Vascular & Vein. The administrative staff was informative…read moreand found appointment times that met my needs. I met with the physicians to explain the procedure and answer any questions. The nurses/X-ray techs/MA were exceptional, they explained what they were doing as they prepped me for the procedure. Both procedures went as advertised. I can say without a doubt this is a well oiled machine with experienced staff that produce an excellent result.

Great Customer Service. Small office space located off 320th. Avenue in Federal Way. Adequate…read moreparking. Office is clean and neat as is the restroom. Always receive excellent treatment from technicians and receptionist is always pleasant and personable. If seeking vascular ultrasound examination, this is the place to check out. Highly recommended.p

Dr. Lee is a very caring and kind man. He has been my PCP for 14 years. His staff is also very…read morefriendly.