I did not even get to see a doctor. I got a nurse practitioner who was extremely rude. She quickly…read moreinformed me that it was "not her job to find out what is causing the symptoms". She let me know that she sees a lot of people and doesn't have the time to find out what my symptoms are from. She did not perform an exam or ask me hardly any questions. She couldn't have cared less and was extremely condescending. It's heartbreaking to be in so much pain and pay for that type of experience. I was in the room for under 5 minutes proscribed something that she changed several times and sent on my way to figure it out.

Dr. Kim is amazing. I first saw him on 3-26-15 first time for a follow up from the ER for a back…read moreissue. When he first came in the room he knew there was something major wrong with my back. Dr. Kim and his nurse got me in for a same day MRI and then called me the next morning at 9am and got me in to see a surgeon the same day. Turned out I need emergency back surgery had it not been for Dr Kim I would have more permanent damage than I already do. Since the ER told me it was nothing. So thank you to Dr Kim and his staff

Dr. Park takes the time to listen to all the patients concerns and he's very thorough. The staff…read morewas kind and so sweet and the office gave off a nice environment. Recommended this doctor to my grandma and her friends. The facility campus is nice, they had xrays and ct scans next building and I just walked in to get it done after seeing Dr. Park.

I have been going to Dr Douglas Louie ever sense he took over for Dr Chan, a long tome ago…read more He has always listened to my complaints & concerns, never rushed me and shown empathy. He is knowledable and smart. If he can't figure it out he has sent me to a specialist. And I am 78, so visits can sometimes be often. I trust his care. His staff is always pleasant.

Been taking my mother to Dr. Douglas Louie, and I feel a little guilty. I'd give zero stars if Yelp…read moreallowed. He's terrible. His premises are cluttered and dirty. The last visit, the bp cuff went on over her clothes, fell down to her elbow, and he reported the "reading" as "pretty good." He probably would have killed her by now, if she wasn't as healthy as a horse. I only need him to write maintenance prescriptions for her. She's been on the same stuff for years (before she started with him). Don't go to him if you have serious issues.

I was referred to Dr. Campanelli and Dr. Ngo at Lapis Family Medicine after a life-threatening…read moremedical emergency, and the level of care I received was extraordinary. My previous primary care experience had been discouraging, but from the very first visit Dr. Campanelli listened to my full medical history with genuine empathy, respect, and attention. Because my case was complex, she partnered with Dr. Ngo to ensure I received the most thorough evaluation possible. They are an exceptional primary care team--bringing different perspectives, deep medical knowledge, and thoughtful research to every appointment. They carefully investigated my condition, clearly explained their findings, and respected what I know about my own body. This is truly patient-centered primary care--the kind that is compassionate, responsive, and thorough. I especially value being able to easily reach them when needed and feeling fully supported in my health journey. I highly recommend Dr. Campanelli, Dr. Ngo, and Lapis Family Medicine to anyone looking for outstanding, attentive, and knowledgeable primary care physicians.

Lapis Family Medicine is, without a doubt, the best medical experience I've ever had. And I'm well…read moreversed in doctor visits. I was experiencing chronic pain, which I had been under the care of several doctors to manage, and had experienced very little relief. Until I met Dr Campanelli and Dr Ngo. As I am a logical person, I determined that they were not, in fact, practitioners of the Dark Arts, but extremely knowledgeable, thorough and passionate doctors who are actually invested in my wellbeing. Making the decision to become a patient of Drs Campanelli and Ngo has been life changing in so many ways. OMT has helped make my chronic pain manageable and with the "whole body" approach to medicine that is at the heart of this practice, I've gotten to the root cause of issues that I had not realized were previously being treated with the "band aid and a referral" approach that has, unfortunately, become so common. I cannot recommend Lapis Family Medicine enough. This is by far the best health care I've ever received. Who knew visiting your doctor could be enjoyable?!

I had an appointment with PA Eileen Newmarkerin general surgery. She was fantastic. Very…read morepersonable, caring, and knowledgeable. I would definitely recommend her.

I love this dr.office! You can always get in quickly usually no more than a week! The receptionists…read moreare so friendly and the doctors actually listen to you!

As a health care provider, mental health advocate, and mother I am completely distraught and…read moreoffended about my family's experience today with Dr. Garofalo for my daughter's 6 month well child appointment to establish care. My husband and I had both previously seen Dr. Poling as our primary care and had great experiences, so I was excited to transfer my daughter's care to Link as well. However, my husband was met with criticism and skepticism regarding our childcare choices and I was completely shocked to hear that the Doctor noted my Bipolar Disorder and in the same breath asked if I was "living in the home" despite the fact that I am listed as the primary contact, and am the primary prescriber for our family's insurance plan, and signed that I was in fact the one preparing new patient paperwork. Because my husband was the one to take my daughter to the appointment, it was assumed I was an incompetent and uninvolved parent due to my psychiatric disability. This is blatant sexism and ableism, and I am dismayed that a provider that claims "he is skilled at addressing mental health" (as noted in his bio on the Link website) would perpetuate this type of stigma. I'm curious if he asks every mother that attends her children's appointment alone if their father is in the picture, or if he himself has attended every single doctor's appointment, school and sporting event in his children's lifetime. I absolutely loved Dr. Poling (she is the only reason I'm not rating as one star) but I am not comfortable having myself and my family treated in a clinic at which this provider practices. Dr. Garofalo's behavior and clear biases against working mothers and those living with mental illness is antithetical to Link's statement that "We practice medicine with a philosophy that centers the patient's values and experience, and pursues racial and social health justice." I truly hope Dr. Garofalo will reconsider how he interacts with patients and do some true introspective work regarding his biases.

I cannot say enough wonderful things about Dr. Nickel and his entire team. From the very beginning,…read moreDr. Nickel was an incredible communicator--personable, kind, and always willing to answer every single question I had. He made me feel comfortable and confident throughout my pregnancy, which is something I am beyond grateful for. When it came time for delivery, my baby had other plans and I ended up needing a C-section. Thankfully, Dr. Nickel had already taken the time to explain everything to me beforehand so that when the moment came, it wasn't scary or rushed. Because of his preparation and clear communication, my C-section went smoothly and I truly could not have asked for a better experience. Leading up to delivery & after delivery I appreciated his check ins, it was nice to see a friendly face around! The nurses and staff at his practice are also absolutely outstanding. They were so kind, attentive, and just wonderful to be around--it really makes all the difference. Nurses and doctors can truly make or break your experience, and I feel so lucky to have had such an amazing team by my side. Truly one of the best. I couldn't have asked for anything more. Dr. Nickel and the nurses made what could have been a stressful situation into something positive and reassuring, and I will always be thankful for the outstanding care I received. I would recommend him to anyone!

Dr. Nickel and his staff were recommended to me from my sister and countless coworkers. He is the…read moreBEST! His office is on time, friendly, inviting, and up to date. They were very comforting when something went wrong. I simply will not go anywhere else.

Quality of care is extremely unprofessional, lacks basic common sense, and has staff that are…read moreseemingly incompetent. Dr. Yan Geng needs to be evaluated in whether or not she has the bandwidth for the clients she treats. She's unable to discuss more than a singular issue in an appointment after showing up into the room a half hour later. The other reviews on her competency lines up 110% with our experience. In past phone calls with office manager Dale R, he stated that Pioneer Family Practice has taken on too many clients per doctor, and the quality of client care absolutely shows that. Dale R refused to give his full name after yelling in our faces when we took a photo of Dr. Yan Geng's name on the wall, a spelling which is uncommon. We should've known taking a picture of our doctor's name would've resulted in being kicked out and Dale R's face becoming inches from ours. Good luck to any present patients, our now retired doctor told us to leave before the transfer to Dr. Yan Geng. We wish we had listened, it would have saved huge headaches and some hope for the future of Pioneer Family Practice

Very nice front office staff. The Drs are excellent. I have been going to this office for at…read moreleast a decade and, despite different doctors now, the quality is still fantastic. Thank You!!!