Beacon of Hope has been a godsend for my family. We followed Cassie when she joined the practice to…read morekeep continuity of care for the preteen (at the time). Their relationship has grown and blossomed. Over time the entire family ended up seeing someone a Beacon of Hope. They have helped us all find someone to really connect with. When tragedy hit our family they brought us all together with our therapists and made such a healing and comforting space for us all. I cannot express how much this office means to our family.

Amazing therapist! I've been working through anxiety and depression and I'm finally feeling at my…read morebest. The office is always clean cozy and they truly care about you. I would highly recommend Beacon Of Hope for anyone seeking mental health services.

Very helpful, responsive and communicative psychologists. I have known them for several years, and…read morehave only seen wonderful care.

Excellent! I've been seeing a psychologist at Hope Springs on and off for the past year. She has…read morebeen wonderful. I don't want to disclose personal stuff, but I can say my psychologist and staff have always been kind and helpful. I've had bad experiences at other practices in the past, but never at Hope Springs.

If you are looking for great bedside manner and fantastic medical knowledge in a family medical…read moreoffice, James Li and Queenyee Family Medicine is for you! Great care and easy appointment times. Expanded hours and short wait times. I have never felt to be in better hands. I can't say enough about how much I love this organization!

The quality was personal and kind. He walked me through an H Pylori test, provided email and call…read moresupport as needed. The environment was cleanly and quick

I can't even begin to properly convey how problematic my short time with PA has been, but I'll try…read more I underwent ADHD testing in February, and I was diagnosed officially, as well as with social anxiety and rejection sensitive dysphoria. The provider was thoughtful, on time and generally competent. Then it all went horribly wrong. As part of my treatment, I was referred to a therapist and a prescriber, both within the PA system. I first had my appointment with the therapist. I showed up on time, checked in, and waited. There was a sign at reception saying that if you have not been called back 10 minutes after the appointment start time, to let them know. At the 10 minute mark, I flagged them down, and they said that they would call the therapist again. Ten minutes later, she had still not come out even though reception kept calling her. My anxiety went through the roof, and I ended up leaving without ever being seen. I was rescheduled with another therapist, who then canceled my appointment the day before. I was rescheduled for 2 weeks later. My session was...weird. I believe the purpose of therapy is to allow the patient to talk, but the therapist seemed to make it a game to try to finish my sentences before I could. In the meantime, I have been receiving paper invoices when I specifically directed that for privacy purposes any billing statements be emailed or texted. HIPAA allows a patient to direct the format communications come in, and PA have completely disregarded my wishes. Both visits were denied by my insurance because the primary reason for the visits was noted as something completely different from the actual purpose. I'm not sure if it was a play to get more reimbursement, but it seems awfully shady. I requested both be resubmitted, and only one has, despite my repeated requests. Time is running out on the resubmission, so it looks like I'm going to be out several hundred dollars. I requested a refill of medication through Amazon pharmacy, which I have used for years. Amazon attempted to contact PA many times and they never responded, resulting in my having to go without my medication. Thankfully, I was able to explain the situation to my GP and he called in a script for me. They STILL have not called Amazon back. Another prescription was called into the wrong pharmacy, one that I do not have a relationship with so it took a while to get to the bottom of where it was sent and why no one called me about it. I called 11 days ago to speak to them about all the issues and the resubmission for insurance. I was told someone would get back to me that day as it was a priority. No call back. Ever. I called today to speak to them about the ongoing issues. I was told I would speak with a member of management. After being on hold for a lengthy period, I hung up. That was 3 hours ago and now the office has closed. Please stay far away. I wish I had. This level of incompetence, particularly with mental health services, would be laughable if it were not so damaging.

Well, first off, I have filed a written complaint with the licensing board against one of the…read moreclinicians at this practice for verbal abuse. So there's that. My experiences with this practice caused me significant psychological distress. I felt very condescended toward, and got the distinct impression that the clinicians here see mental illness as a weakness, and those with mental illnesses as fundamentally incompetent. I would recommend seeking treatment almost anywhere else.

The staff are caring, compassionate, and truly dedicated to the residents. The facility is clean,…read morewelcoming, and communication with families is excellent. I appreciate the kindness and attention given to each resident. Highly recommend!

My family couldn't have been more pleased with the excellent communication and comfort we received…read morewhen faced with a stressful decision to place Dad in long term care. We were listened to and had all of our questions answered. Shannon was kind and imformed and a helpful guide in our decision. Thank you for what you do!

Amazing experience. He was thoughtful and actually listened to my problems. He also seemed to…read moreunderstand how I felt a great listener.

Dr Schroeder is well qualified and knowledgeable in his field. Always learning about new forms of…read moretreatments. I have been going to him for over 40 years and he is very genuine and caring!

I've been a patient of Dr. Schroeder for 30 years! He listens and takes my opinions into my health…read more No one is better!

Finding the right counselor that meets your needs and meshes well with your personality - is a…read moretough find. Went through a BUNCH of therapist before finding the right one. My therapist started at the Abbe center and we continue to meet at the CCIC. The people I speak to on the phone are helpful and friendly and I have nothing bad to say about this place. Find a therapist that works for you.