What a great experience! The office is extremely welcoming and clean. Going to the dentist is…read morenever a thing that I am jumping for joy, but this place made it enjoyable and I will gladly go back. I was not upsold on service I didn't need and the hygienist was extremely knowledgeable and took her time. My last dentists always made me feel rushed and just a number. Not here! I will gladly be going back and be a patient for life!

We were billed for treatments we never received, and even after bringing it up, nothing was…read morecorrected. The staff seemed inexperienced and the place felt more like a teaching clinic than a professional office. Do yourself a favor--find a more competent practice elsewhere.

Dr DeMille may do good work but, the office staff and billing is HORRIBLE!…read more They do not honor their own quotes and charge a lot more if you try to use insurance. After paying off the balance, they will send additional bills in the mail adding extra fees which were never discussed or included in the original quotes they have their patients sign before starting any work. When dental insurance pays more than the estimate, they won't return the extra money they collected or even apply it to future work. Even taking in the insurance EOBs (showing the insurance paid hundreds more then their estimate), they keep the extra money. Also, if THEY cancel your appt within 48 hours before the appt time, THEY CHARGE THE PATIENT a cancellation fee. Very dishonest way to conduct business.

I strongly urge others to take the billing concerns shared by previous patients seriously (Google…read moreReviews). I initially trusted the positive reviews, which unfortunately led me to this dental office--an experience I regret. Despite having active Delta Dental coverage, I was charged $39 out-of-pocket for a regional block anesthesia because, according to the office, my insurance "denied it." After personally contacting Delta Dental, they confirmed the charge should not have been applied and even contacted the dental office on my behalf. This indicates a troubling pattern of unbundling services in a way that bypasses insurance coverage. Additionally, they will try to get you to use "better quality materials" that is not covered by insurance--something not clearly explained upfront unless you ask them and to remove it they add it on and only remove if you read the paper and ask them about it (e.g Nano-Hybrid Composite). When I questioned the charges, the office threatened to send the unpaid balance to collections, citing "Utah law" as the reason patients are responsible for all uncovered portions and said they could work a "payment plan" as to balm their charge as if they are helping you instead of correcting the error. This practice also uses high-end x-ray machines and frequently performs excessive imaging, which appears more designed to increase billing than improve patient care. These unnecessary x-rays result in inflated costs to the insurance. In total, I paid $209 out-of-pocket for a routine cleaning and the removal of a single wisdom tooth (that's with having Delta Dental insurance coverage )--despite Delta Dental confirming my total out-of-pocket cost for everything should have been only $170 (So, I basically paid $39 extra (reg. block anesthesia | something I should have not been charged for - unbundling). This discrepancy raises concerns about whether this is a case of unethical billing practices or a lack of proper understanding of insurance protocols. I lean more towards unethical billing practices because this Dental Office has done it to other folks as-well, I understand mistakes, but it's happened what seems like a lot to other folks as well based on the low-star reviews, now me included. Based on my experience with billing here--and similar reports from other patients--I recommend seeking care from a dental provider that prioritizes transparent billing, ethical practices, and patient trust.

Excellent dental hygienist, did a thorough job. Dentist was pleasant and didn't push work needed…read more Enjoyed experience.

This is sad because, I actually liked the Dentist Tony Jensen. Too bad I can't only deal with…read morehim. It's the rest of the staff that is deserving of this bad review. The hygienists are always rushed. ALWAYS. I had several different hygienists too. I have been going there twice a year for several years. I always questioned myself WHY. It was usually not a good experience, but I figured...it's twice a year. I just put up with it. However, my opinion has now changed. I definitely won't be going back. The staff is unprofessional. Especially, the office manager. I expressed my concern about their 3% fee to use our health equity debit card for an upcoming procedure. If you don't pay via check or CASH, they charge a 3% fee. No other medical offices do this, in my experience. I use my health equity card for all of our medical expenses. When I told them I won't be coming back. The office manager was extremely rude. I just received a bill from my last appointment. I declined the option for a fluoride treatment. They charged me for it anyway. I declined it due to their added fees. I nave never paid out of pocket prior for the standard exam and x rays. They must be hurting for money. Real classy Genesis Dental! I will be fighting your bogus charge.

Terrible customer service. Every appointment i have had is unreliable and rescheduled at the last…read moreminute. When I brought this up to the staff they were very rude telling me that I needed to accommodate them regarding last minute changes and did not care about the schedule of the patient. It doesn't matter who your dentist is because they will change the schedule every time so you never know who your going to get. Patient care is just not a priority here.

I've been regular patient at Blackstone dental since before they really opened (since I was a…read moreclient of Dr. Black's uncle). I've seen Dr. Sundberg since he started at the practice, and he's a great dentist and a true professional. He's even opened the office on a weekend once to help me with a major issue. Best dental care I've ever had, and a great staff. Highly recommend! Oh, and Kinsey did the best cleaning I've ever had!

I have for several years been complaining to village dental of pain in a crowned tooth of my lower…read moreleft jaw. That tooth had a crown put on it by Dr Rauch in 2015ish. The crown came off in 2022ish while I was in Montana and I had it replaced by a local Montana dentist. At my next scheduled cleaning and every cleaning since I told the village dental staff, Dr Rauch and then Dr Purdue of pain in that tooth. They thought the pain was caused by the crown being incorrectly replaced with to much cement, resulting in it being to tall. They ground the crown down a bit and sent me on my way. Finally I made an appointment in early December 2024 to have the ever increasing pain addressed. Dr. Purdue recommended a crown on the opposing tooth in my upper jaw and said he would make it a little shorter so the 2 teeth would not compress so tightly while eating. In fairness that tooth did need a crown regardless but after it was installed the pain was still getting worse. I insisted on another X-Ray which showed a dark shadow surrounding the affected tooth of my lower jaw at which point they referred me to an Endodontist. The Endodontist said the shadow was a void in my jaw caused by an infection which had eaten away the bone. He referred me to an oral surgeon who removed the infected tooth and the neighboring tooth which did not have enough bone around it to remain viable. I am now waiting for a bone graft to get dense enough for implants. The bottom line for me is my complaints regarding pain were ignored or explained away for roughly 2 years. I believe if the Village dental staff or doctors had referred me to specialists after failing to eliminate my pain, the teeth could have been saved.

The doc is good, but the hygienist cleaning was brutal. I don't have sensitivity issues, but my…read moregums hurt all day. She flossed so hard! There was a lot more blood than usual. Never again.

Dr Jensen is the best dentist that I have ever been to…read more I had a tooth pulled and they cleaned my teeth, all without any pain and completely professional. I'm referring everybody I know to Dr Jensen Smiledesignofutah.com Thanks Dr J Scott Davis

Tony Jensen DDS, from Smile Design of Utah and/or Canyon View Dental in Draper Utah, provides HIGH…read moreCOST and LOW QUALITY. If you need dental work done (anything other than having your teeth cleaned), you should find a dentist who is skilled, who uses high quality materials, and who has integrity. I received a porcelain bridge that covered my front teeth, including a root canal. The price was exorbitant, even with the small discount he offered for us paying cash up-front. The bridge failed after a very short time, with a large chip missing from one of my front teeth. I went back to him and he refused to honor his work. I could not afford to have it redone due to the excessive amount I had already paid for his shoddy work. I also had three apicoectomies performed by a qualified endodontist, which came about because of his incompetence in properly performing my root canal when the bridge was placed. I have incurred numerous other costs associated with the botched job I received at Tony Jensen's hands. I recently decided to see a real cosmetic dentist after all these years with my chipped bridge to investigate the current cost of replacement. The dentist asked me several times whether I had a porcelain bridge or not. He was clearly confused and shocked because as he pointed out on the x-ray, the area of my bridge would normally have been opaque but was entirely translucent, indicating that a very non-dense and weak material had been used. My father-in-law had also experienced failed crowns he received at Jensen's office and also had to find a new, more quality conscious dentist. I am so horrified by his lack of competence as a dentist that I would never receive for myself nor recommend to others that they have him perform any work on them whatsoever, even if it were 100% free. I hope this review prevents others from making a serious mistake in entrusting their oral health to Tony Jensen DDS. I wish someone had warned me.

Dr Hill did an amazing job on my 4 front teeth with veneers. They are so natural and they look and…read morefeel amazing!! He also worked on my bit so that my front bottom teeth wouldn't hit the back of my top front teeth and chip. I would also get headaches and was building my cassettes muscles from clenching but he also fixed that with my but as well. I am so grateful how much passion he has for his work because it shows with his clientele.

Dr. Hill is an amazing dentist. I'm so grateful for the wonderful care that was recently given to…read moreme. Because of my high anxiety and fear of having dental work done, Dr. Hill suggested that we do the work with oral sedation. It was the best experience I've ever had with dental work. The sedation worked so well that I didn't have any fear or anxiety before the appointment, and I breezed through the dental work without any pain. I also didn't experience any pain whatsoever after the work was done. I can't recommend oral sedation enough. His staff was wonderful and treated me so expertly and with kindness. For anyone that has dental appointment fear and anxiety, this is the greatest solution. Without reservation, I highly recommend Dr. Jeffrey Hill at Artisan Dental for all dental procedures!

I have been to the dental clinic here several times and I am greeted like family, treated with the…read morehighest respect, treated like a queen and have had quality dental care. I have a "favorite " dentist for the first time in my life and I have survived the 60's twice! From check in to check out I receive 5 star quality care with always a smile. I can smile now because someone cared about the fact I was embarrassed to smile. Keep up the good work and Love you are sharing with others! Robin Bell

All they want to do here is extract teeth even if they can be saved by root canal I've been here…read moretwice and all wanted to do was extract teeth even though they could be saved by root canal I did not let them it was the biggest nightmare of a dentist appointment I've ever been to all it did was cause unnecessary anxiety and headaches for me I will never go here in my life again I will stay in pain, I will stay swollen if I have to I don't care I like my teeth do not go here go to any were else would never recommend going here they have made me more afraid of dentist then I already was this was the worst dentist I've ever been to in my life and I have had some bad dentist's before but this one was the worst total nightmare of an experience I would give zero stars but I can't