WORST DENTIST EVER. My daughter and I had fillings done there, and every single one fell out within 6 months- requiring more visits and shots. Recently my crown fell out after only 2 years, and they won't fix it. They spent a lot of money on gadgets, but don't seem to invest enough in customer service. read more

Our family has been going here since before they got a new building! Quality dentistry and the newest technology in the business keeps us here. You can always ask questions and see any X-ray you want. It may not be the cheapest out there but everyone is honest and fair. The work you get done will be awesome! Come here to start your journey back to dental health or maintain the smile you have. read more

Holladay Smiles - Front sign - General Dentistry Near Me - Salt Lake City, Utah

They fit me in for an emergency crown with short notice and stayed late to finish it. Great to have permanent crown manufactured in house. Dr Smith has great modern equipment and friendly knowledgeable staff. read more

Wow, just wow. Clearly this is all about the money and not about the patient. I don't understand how the patients concerns are not addressed and only the bill for a routine teeth cleaning where they did xrays when they already did them once this year. Very poor customer service. Words to the wise. read more

5/5 stars to Dr. Smith and his staff! Christine was kind, courteous, efficient in emailing a quotation of services, and gracious in discussing my cost options. Dr. Smith clearly and patiently explained my treatment options and the risks involved. Then he skillfully solved my problem with charm, grace, and humor. I would not hesitate to recommend Holladay Smiles to anyone for their dental needs due to Dr. Smith's excellent dental skills, leadership and professionalism. Thank you for increasing the quality of my life by giving me the ability to enjoy a variety of foods. read more

What a joke. He's unable to take responsibility for his screw ups. He screws up often and will not admit fault. Bad dentist poor ethics. Response: It's amazing when businesses deny having patients because their user name online doesn't correspond with dental records. Give me a break, as I was saying before he doesn't take accountability for any wrong doing. read more

I have always had high anxiety going to the Dentist. Dr. Smith and his team are amazing, I trust him and the work he does. He made me feel so comfortable with my care. His communication skills and bedside manner are next level. read more

I had the best experience here! I just moved to Utah from California. It was very easy to make an appointment. Christine at the front desk was so nice and helpful. Then my tech Erin was so sweet and explained everything she was doing as it was happening. My appointment was on time and didn't have to wait. Highly recommend!! read more

I have a little trouble giving this place 5 stars because at the end of the day, this place is still a dentistry.... Anyways, I had not cleaned my teeth for over 2 years and when i finally went in for a clean-up, I was treated very warmly by the receptionist. She took care of all the insurance stuff and I simply waited about 10 minutes with a nice range of reading material. As for the dental assistants, they were fantastic. The assistant that did the actual cleaning explained in a lot of detail what she was going to do and how my teeth were doing. It was all very clear and it made me feel like they actually care. They also joked that for 2 years without a cleaning, my teeth were doing fairly well! When we went over my x-ray scans, they put them up on a digital screen in front of me where they could zoom in on each individual tooth, the first time i had ever seen something so high tech in a dentistry. Finally, the one qualm I have about this place is the actual dentist. Dr. Smith was incredibly nice but for the place being named after him, I probably spent about 10 seconds with the guy. I guess hes too busy. Oh well. read more

Holladay smiles is such a great place to go if you are nervous about the dentist. They make you feel very comfortable and explain the process. If you are afraid of needles, this is the place to go. I never felt or saw the needle at all when he numbed me up. Great experience!!!! read more

I had a cleaning done and they were very gentle and me teeth feel AMAZING. I need to get some additional stuff taken care of before I went on a trip and they were able to schedule me in to accommodate me, which I am VERY grateful for! Thanks so much! Callie read more

All the employees treat us like old friends, and like we were just hanging out the weekend before. They're very good at what they do.

Dr Smith is a very nice dentist and as others have said, the office is nice and clean and new. You get a feeling that everything is very professional and organized. I had only been in to see him once, for a cleaning, and all went well. However, this week I went to see Dr. Smith for a broken tooth and we ended up having to extract the tooth (this was Monday). At that time he gave me written post op instructions and pointed to the number on the instructions to 'call him anytime, day or night' if I was having problems at all. It's now Thursday and I'm afraid I have a dry socket, as my pain has suddenly increased and kept me up all night Wednesday night/Thursday morning...but what really concerns me, is that I called the number on the follow up instructions, (which is actually just the regular office number) and got a recording, not even an answering service. I left a message and did receive a call back from a woman whom I'm guessing is the office manager. She says the doctor is out of town for the remainder of the week and weekend, which is fine, but that she'd have to call Dr. Smith to see how to 'handle the situation'. There is no backup dentist on call - (?) and so, I can't be seen to find out if this pain is normal or if I do have a complication. Again, that's out the remainder of the week/weekend, without a backup dentist on call...and of course no mention was made earlier that Dr. Smith would be going out of town. Finally this same lady called me back telling me that they think I should probably just GO SEE ANOTHER DENTIST, and then asked if I have any family in town who could refer me to someone? Another dentist not related to their office. Where I'd have to pay another copay. It seems from the back and forth calling, like this is just a baffling event to their office and nothing that they are remotely prepared for. This is absolutely ridiculous....not to mention stressful. I don't understand how you can be doing root canals and pulling teeth and when you go out of town, not have an on-call dentist that your patients can see if something happens to go wrong or if they have an emergency. I will not go back. I liked Dr. Smith and his caring manner very much, but I need to know that I will be taken care of if there is a dental emergency from a procedure I've had done by my dentist. Not recommended. read more

The whole staff is very nice and friendly, and accommodating, when you're in office. So far, I haven't had any major problems with the services or dental work. However, there are enough little things that unfortunately have been adding up to make me write this review. I hate to do a low review, because they're so nice, and they are quick if you need to get out of there fast, and they have cool things like a movie-goggle set, so you are entertained while any long work is done. They have virtually nonexistent hours. You can't find them anywhere on their website, and even when you call it, they don't have a straight answer except, "yeah the doctor kind of does his own thing. Some weeks it's Monday and Wednesday, and others it's T/Th/F..." Life of a dentist must be the best.... but sucks for everyone else. I had some bleach trays made - and all of that went fine - but when I tried to pick them up three days later, I could never find a time when I could get in there. I have a strict work schedule and could not go on weekdays during the day. They are never open after 5, never open on Saturdays, and are "sometimes" open at 7:30 AM, which is still not enough time for me to get there and to work. I called on a Wednesday afternoon, and they said they wouldn't even be back in until Monday! It is so sporadic, that I literally couldn't find a time to pop in just to pick up my trays. I finally asked if they could mail them, and they said, "yes of course." So I sent them my address... they were supposed to include a tube of whitening solution as well (I even reminded them in the email). Package arrived today, with no whitening tube, AND an invoice charging me $10 for shipping. They had not told me on the phone that there would be ANY charge -- I also assumed it would be free because of the utter inconvenience of their hours and availability -- plus the price of shipping written on the box was less than $3. Like I said, they are an awesome staff, and the in-office experience is just fine, even pleasant. But customer service must extend further than that. My experiences have been bothersome enough that I wrote this. I really hate to, cause I like that place. read more

Good staff, great web page that is updated and informative. Nice, clean office with young doctors. Great spot for cleaning and fillings. Recommend! read more

Best and most honest dentist office around I've been going here for years and highly recommend them!

My husband and I were patients of Dr. Smith and sadly had to move away for 2 years, we are so glad to be back in the care of Dr. Smith and his fabulous team. After visiting several other dentists our appreciation for Holladay Smiles is through the roof!!!! Dr. Smith is incredibly knowledgeable and he and his staff are always friendly and accommodating to our needs wether it be financial or to work around our schedule. read more

I have been coming to this office for years for several reasons. They always work with my insurance, the whole staff is so friendly, Dr. Smith is a perfectionist and guarantees his work. read more

We have recently moved to the area from Germany. A friend referred us to this office with high praise for Dr. Smith and the staff. We were not disappointed. Had a great experience with Whitney, the hygienist, and Dr. Smith. Our insurance was billed with no problems. All our questions were answered. See you in 6 months! read more

I've been visiting Dr. Smith for years and have nothing but praise for him and his staff. His technique and touch cannot be beat. It's obvious that his staff enjoys working with him and Dr. Smith clearly takes pride in his work. I could not be happier with their rates and discounts for patients that do not have dental insurance ~ like me. read more

A fantastic visit overall. I have recently moved from NY and was happy to find a great dentist so easily. The staff greeted me warmly and were quite friendly. I had forgotten my insurance card and the staff was very helpful in resolving this minor hiccup. The office and equipment are new and top of the line. The hygienists are well trained and performed my check up with appreciated care. Dr. Smith was very friendly and gave me some good advice on how to manage some specific dental needs that he quickly noticed. read more

Dr. Michael T. Smith is a dentist par excellence. If they gave Michelin stars to dentists, he would have eight. I am and will always be a Holladay Smile. read more

Dr. Smith and his staff made my fear of the dentist obsolete and I didn't feel a thing. They got me in for an emergency within 10 minutes on my first visit. It was also 1/3 of the quote from my previous dentist. Can't recommend them enough. read more

Mike the Dentist and Whitney the hygienist is the BEST in the business. Very friendly and very gentle with your teeth. I always feel good after leaving the office! Highly recommend for ANY age. read more

It was my first visit to the dentist since moving here. The office staff and Dr. Smith were very friendly. They explained their findings and procedures thoroughly. I am pleased that Dr. Smith takes the conservative approach to dental procedures. read more

We have been going to Doctor Smith for about two years. We both feel he is most competent and has certainly been helpful taking care of our various dental procedures needed. Dr. Smith is up-to-date with all the latest procedures and equipment. The office is clean and everyone goes the extra mile. They even have good magazines and even movies. Richard Russell read more

Irene (Rena) Clark. I loved everything about this office. The entire staff and Dr. Smith were all very nice and seemed concerned about my teeth and my finances . read more

I am very satisfied when going here and with the way I am treated. The staff is very friendly and the work I receive is always very good and efficient. They are gentle and very thorough in there cleaning. They offer great prices and offer a very clean and tidy place. I always leave feeling better then when I came in. Thank You! read more

Always a pleasant experience coming here. Very impressed with the service and compassion the staff has. Very personable and I have a beautiful smile! read more

Guys! Let me start by saying I always hated the dentist. Like, knowing I was going to the dentist would give me anxiety days before. Since I found Holladay Smiles, it's not like that anymore. They are simply amazing! My kids have had fillings with no numbing and had no pain at all while having the procedure done. They even said "wow!! That wasn't bad!" They don't have the fear of the dentist like I did growing up. They make you feel calm and like family here. They remember you and things you talked about at your last cleaning. They don't have you do unnecessary procedures that cost an arm and a leg. And guess what?!!! They're building a brand new office that is going to be PIMP!!!! Dr.Smith always has the newest and best in the field. I'm excited to see the new building and all the new toys he's gotten for it. You know he loves what he does by the spark in his eyes as he talks about all the cool things he'll have and has now. I seriously love this place! The easy going family like atmosphere makes going to the dentist a breeze! Give them a try. You won't be a disappointed! read more

I really enjoyed my visit today. Dr Smith has a great staff that is efficient and comprehensive.Great prices for those paying cash. Thanks!! read more

I really loved my experience at Holladay Smiles, Whitney was my dental hygienist and she was amazing! My teeth have never felt so clean and i felt like she made sure I was comfortable. I really loved that Dr. Smith listened to what I wanted and he told me what I needed to get done right away and what could wait, you can tell that this establishment truly cares about their patiens. For once in my life, I'm actually excited to go back to the Dentist! They've gained a lifelong patient and I'm looking forward to my next appointment. Also, the receptionist Whitney was great too! read more

This was the first time for my husband and I to go to Holladay Smiles and we had no complaints. All the staff members were super nice and Dr. Smith was great too and seemed to know what he was talking about. We'll be staying with them while we live in the area. read more

Just had my first visit to Dr. Smith's office. Very positive experience from scheduling to payment. Especially impressed with Rickie, the hygienist, who was extremely thorough with my exam and cleaning, as well as very helpful in keeping my creaky neck comfortable during the cleaning. Staff was also helpful in explaining choices of services and supplies available without being pushy salespeople. Overall, Holladay Smiles is a good choice--jump in while Dr. Smith is still able to take on new patients. read more

Had a wonderful experience at Holladay Smiles this morning. Sherie, Mary, Ricki, and Dr Smith performed their jobs to perfection. Am very picky about my smile and teeth and relished their knowledge and attention to detail. Found my new dentist!!! Yahoo!! read more

I've been going to Holladay Smiles for many many years before Dr. Smith had the practice. When he took over I was a little worried because he looked so young. However, my fears were for not. He and his staff are very professional and take very good care of me and my daughter. They are very accommodating schedule wise because I work in Park City so they work around my schedule. Yay for Dr. Smith and Staff. You have my support. read more

Holladay Smiles provides excellent dental services in a comfortable and attractive environment. Dr. Michael Smith is both personable and knowledgeable, despite his apparent young age. I feel that he treats me as a unique patient, and provides appropriate treatment without unnecessary costs. He has provided referrals to dental specialists, who have provided similar high standards of professionalism and good results. The team of assistants, hygienists and administrators are skillful and friendly. I recommend the services of Holladay Smiles without reservation. read more

The dental work Dr. Smith and his team has done for me is phenomenal!!! I do not like having my teeth worked on, but I trust Dr. Smith 100% when it comes time to do so. His passion for his work comes across with great results! I have had crowns, silver fillings replaced with composite fillings, and all of my "teeth" questions taken care of with sheer satisfaction. He is trustworthy and wants only what is best for you. Most recently, I asked Dr. Smith if he could shave a tooth in my bottom set that was sticking up much higher than the rest. He exceeded my expectations by leveling that tooth plus "reshaping" many of my other teeth to give me a look that was straight enough for someone to think I'd had braces...but instead of 2-3 years and a lot of $, it took 10-15 minutes, and it cost me $30. Now, that's something to SMILE about!!! I love seeing my teeth in the mirror now and no longer have to be subconscious about them. :) THANK YOU, Dr. Smith!!!!!!! read more

I was in today for cleaning and to finish off getting my implant. The cleaning went really well. The gal is top notch too!! She is very nice and very caring and she really does a wonderful job!! You can tell she loves her work! Dr. Smith is the BEST dentist I have ever had! He is very nice, very caring and truly loves his work! He is particular about his work and he does it as painless as is possible! I was a basket case about dentists, until I met Dr. Smith! I trust him with my mouth and know, without a doubt, everything he says, comes to pass. Especially the pain part! He truly is a wonderful dentist and person too! The rest of the office staff is very wonderful too. All of them are very friendly, and so nice. It is a pleasure to just walk in and be greeted so warmly by everyone! It really feels a lot like "family" and that really helps to put one at ease too! The office is very nice and clean too. The wait time is next to none for an appointment. I am very pleased with this office and Dr. Smith!! I would recommend him and his staff to anyone, happily!! Definitely, I would give him 5 star rating!! read more

I absolutely love Dr.Smith. I made an appointment this last week, it was my first time meeting him and the staff there. They made me feel very comfortable. The dental hygienist was awesome, she gave me a lot of information. Dr.Smith has such a great personality, he makes you forget you're at the dentist office. He did an amazing job filing my teeth, they are beautiful now! And I love the fact he always had a smile on his face. I will definitely make him my dentist and refer friends and family to him. read more