I had the pleasure of being waited on by Sierra, Optician, at myeyedr…read more She is a consummate professional, energetic, and meets and exceeds the customer's expectations. My eyeglasses were bent and broken. Within a matter of minutes, she fixed them, cleaned them, and fitted to bring back to life. Outstanding employee !!! My Eye Dr. is most fortunate to have an employee of Sierra's caliber and professionalism on staff. Many thanks !!!

I want to extend my special thanks to Andre at MyEyeDr in Southampton, PA, for his outstanding…read morecustomer service. Andre readjusted three pairs of my glasses on two separate occasions, and each time he was patient, friendly, and extremely accommodating. He never made me feel like a bother, even though I had to come back more than once. I felt a little uncomfortable returning twice, but he didn't bat an eye--he was happy to help and made sure my glasses fit perfectly. It's refreshing when someone is genuinely pleasant and eager to help, and Andre is exactly that kind of person. Thank you, Andre, for your kindness and professionalism. They truly made a difference in my experience!

Had an appointment today with my 3 year old. I knew it would be a challenging appointment but never…read moreanticipated it would be as challenging as today turned out to be. Dr.Pote and her staff were amazing and super kind , patient and helpful. They truly went above and beyond to make my son comfortable and get the information they needed. Although as a parent I was so upset how uncooperative my son was the doctor and the staff were amazing. I would recommend this office to anyone. Staff is super friendly , accommodating, clean and they are very transparent on services and pricing. Thank you ladies for all your help today!

The doctor and staff here were very friendly and helpful. The waiting area as well as exam room is…read morevery clean. Everyone was very helpful. The woman who helped us with our insurance information was able to give us different pricing options based off of what we wanted as far as add ons. For years we used a big name provider and I cannot imagine why we stayed for years there with them. Feasterville Family Eye Care makes you feel like a person and not just another number. Kudos to the team here :)

Alex has helped me with glasses for over 20 years; always helpful and patient! However, when I…read morereturned to pick out an additional pair of sun glasses the woman at the next desk treated me like I was too much of a bother. I had chosen two models of frames and asked to have Alex please help me choose between the two, since he knows what I like and what looks good. She refused to ask him. I said I could come back another day when he can help me with that and she said do not to even try! "He doesn't help at his desk anymore!" That cold answer was a wake up call for sure, so I have since purchased two new pairs elsewhere. (Alex was always helpful, so if you decide to go there, ask for him. He's hard working and kind). If you are a male you'll likely have better service from that women). Bye Alex. Have a safe and fun vacation!

Great experience for this new patient - really great from start to finish! Highly recommend!read more

Recently I picked up my new glasses. From the moment I put them on I suspected there was a problem…read more They gave me severe double vision. The girl told me to wait and put them on the next day since I had been wearing my other glasses. I ignored that advice and put them on when I got home. After 4 hours of torture, I took them off. The next morning I tried again. I wore them for several hours, but had to change to my old prescription when I drove as the double vision made it unsafe. I called and was told to wear them for at least a week. I tried to explain how bad it was and that it was dangerous, but the sweet girl just kept saying, "I understand," and not inviting me to come in. After a couple more hours of hell, I looked closely at the lenses of my old vs new glasses and there was a definite difference. I called back, got another girl who this time gave me an appointment. When I arrived I got the same girl who helped me the previous day. She is the reason I am writing this review. Unfortunately, she never said her name. When I explained that I was having a serious problem seeing out of the glasses, her attitude became rude and dismissive. She said, "Weren't you just here yesterday?" in and angry tone. I explained how bad it was and tried to show her the difference in the lenses. I said, " There should be a prism in the lenses." She snapped at me, There IS a prism in them!" I held my ground while she searched her computer for what I do not know. She seemed intent on proving me wrong. I asked if there was a machine she could use to check the prescription and see if the prism was correct. She finally went back to look. Fortunately Glenn appeared at that point (if you go there, insist on having him help you with your glasses) after a while, she came back and told me Glenn said they were sending the glasses back to the lab. I asked if they had the prism in them and she replied (I kid you not!), "I don't know. I don't know how to check." The story has a happy ending. The glasses came back with obviously different lenses and I could instantly see out of them. I wore them driving home. But the way I was dismissed and disrespected has shaken my faith in this practice. I have had more glasses than years that girl has been alive. Eye glasses serve one purpose - to help you SEE. Brushing off a patient and telling them to wear glasses for "at least a week," is dangerous!

I've been under the care of three different doctors here and I must say I like it very much…read more I feel super cared for and I feel that the doctors and staff are so caring & knowledgeable. I came for dry eyes and they used all sorts of technology to look at my eyes, determine my diagnosis & and gave me a plan to healing. I trust my eyes in their care.

I went here because my community page spoke very highly of the service. I did not have the same…read moreexperience. When I arrived I was told to take a seat and wait my turn. I was fine with this. After seeing multiple people be called before me I went to see what was going on. I was told I never gave my name. I was never asked for my name. A different person was at the welcome desk and she said she couldn't explain why because she wasn't there when I came in. It's a small business so I asked her to go get the other person which she did not do at this point. There were more people waiting and I was not going to leave my name and be on the bottom of the list so I left and went to another provider. I don't know if this was a one time experience, but it was my experience and I won't be returning to this location to buy glasses.

Switch your eye care to Yardley! I have spent years going to our local eye doctor and nearly forgot…read morethat there are newer technologies that could be used in my eye care. 3 Things I : 1. Customer Service 2. Eye ball pictures 3. Easy to follow explanation I wish I knew the name of the person who did my eye imaging and eye pressure before Dr. Harris because she was a doll! Literally the sweetest human being, we chatted like we were long lost BFFs catching up. She was kind enough to tell me about each machine and what they did because I am a curious girl. I then met with Dr. Harris who was equally as nice and was thoughtful to explain a few things going on with my eyes. He then gave me contacts to try and even answered all my questions about different eye drops I had. I was in a rush so did not pick my glasses out this visit, but the front door ladies were also just sweet as can be and so helpful. I wish I had one bad thing to say about this place but sadly I do not. Ohhh, and if you don't need glasses I would simply go there to see all the random celebrity pictures in their waiting room wall. No idea why Shaquille O'neal comes all the way to Yardley for his eye care, but there he was!

Doug at Wohl Optics is absolutely incredible. He restored my vintage Diane von Furstenberg glasses,…read moreand they are stunning. Total glamour. I cannot stop admiring them and already can't wait for our next project together. Doug is kind, personable, and truly excellent at what he does. You can tell he puts his clients first and genuinely prioritizes people over transactions. He took the time to understand exactly what I wanted and brought new life to a pair of frames that mean a lot to me. Thank you, Doug, for your craftsmanship, attention to detail, and exceptional service. I highly recommend Wohl Optics to anyone looking for someone who treats both their work and their clients with care.

Outstanding service...Wohl Optics provided professional,courteous, knowledgeable, flawless service!…read more I had an unfortunate situation with my ophthalmologist and Doug and Gina at Wohl Optics saved the day for me. When I explained the situation to Gina on the phone she immediately made me an appointment to consult with Doug, who understood exactly what I needed and the time constraint I was under... he provided me with exactly what I needed and in the expedited time frame. Very reasonable rates for quality glasses. What made it an even better experience is the fact that Doug is a Veteran and I certainly appreciate his service. My husband and I will never go anywhere else for our eyewear.

I should have known that being able to get an eye exam appointment the same day was a red flag. My…read moreinstincts were correct. This is simple a storefront to charge you outrageous fees. Exam covered by insurance ok. $189 "fitting fee" to keep me in the same exact contacts I came in with. What a joke. Also, a $39 fee for using the latest technology and not having to dilate my eyes with drops. Been wearing the same contacts for 30 years. Also tried to tell me I have dry eyes three times so they can sell me overpriced drops I guess. In my 59 years on this planet I have never complained about or told that I have dry eyes by any optometrist. Left with a $205 bill and didn't even order contacts. This place is a joke and a scam. DO NOT, I REPEAT, DO NOT GO TO THIS SCAMTOMETRIST. 0 stars if I could.

I searched the internet for reviews and when I came upon Visual Eyes in Huntingdon Valley, near Ben…read more& Irv's for reference, I decided, based on the reviews and the philosophy of the business, I was going to make an appointment and I couldn't be happier. I can't say enough positive things about the staff at Visual Eyes. From the moment I approached the outside glass office door I was greeted by Lindsay with a big smile. I knew then that this was going to be a very positive experience. The rest of the staff was incredibly friendly, approachable, patient, and readily available to answer my questions. They made me feel welcomed and valued as a customer and a person and this is now my go-to store for all my vision issues. Blessie, who does the preliminary exam, took her time to explain the process and what was going to happen using the new technology, Dr. Small who was incredibly kind and patient, provided the best and by far the most thorough eye examination I've ever had and I'm pushing 80 and last but certainly not least there is the very patient Tim who helped me pick out two pair of glasses based on my color and financial preference from their fantastic selection of eyewear. I was never rushed nor was I pressured to buy anything. Actually, I was going to purchase three pair but Tim didn't think the third pair was needed and in hindsight he is correct. I apologize for the long review but I believe this group of people deserve to be recognized for their wonderful customer service, professionalism and patient care as this is sometimes lacking in other stores I've shopped in. After this visit I believe I can highly recommend Visual Eyes and their staff to others.

I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

One Star - Terrible Experience So Far I've been trying to…read moreget in touch with this office for weeks and keep getting the runaround. I needed a referral to see Dr. Blair Armstrong, and they told me someone from the office would call to set up an appointment. It's been over two weeks--still nothing. I've called multiple times and was met with a rude and unhelpful receptionist. Very unprofessional. Glad this wasn't an emergency, or I'd be in real trouble. One star for now, and that's being generous.