From having a child here and working here, I personally saw the quality of care is not at all what…read moreyou would expect in the actual setting sadly. The amount of money parents pay to have their children taken care of isn't at all equal to the quality of how the care is towards to the children. Its extremely low staff and the staff that is there is so unhappy. They are all over worked and exhausted. It's kind of insane how different things appear when a parent is coming or person that works from the corporate office! They will literally call the classrooms of whomever is expecting a parent or person from corporate to warn them and send over other teachers just in case they need help to get back in to order. Negligence towards the children's needs is seen here a lot and different forms of abuse. As a parent: A teacher had told me that my child was put out side a few days prior without gloves or anything and cried the whole time because she was so cold. ( the main teacher never once told me this even when I asked them how her day was going one hour after) Even though I was there at work the teachers said they couldn't let me know because they were already outside. Which one is a lie, and two I'm not sure if this is because of the uneducated of the teachers but honestly it wouldn't take a very highly educated person to find more than one solution to this problem. They acted like it wasn't a big deal. I then realized they always put kids outside and if they don't have proper attire or make sure to put their attire on "sometimes they can't look at all the kids" - what I was told. They say it's not that big of a deal.. um it IS! These are little babies and children. It's unacceptable to have a daycare that their ONLY job is to take care of children and they literally lack in that.. and other kids in other classrooms that I had been with the other teachers would reinforce that and say oh it's fine they can go outside- no it's 32 outside.. they NEED proper attire.. Another thing is from working here I realized if the kids don't have proper sleeping sheets and blankets the kids will be put just in the cot and expected to sleep comfortably and has to sit there and be quiet for the two hours or more... now how would that be comfortable? Or even makes sense. As a teacher: The rules here for the kids I almost laughed when I first heard them because it's so asinine. One rule about when the kids are eating ( the parents are paying for food it's built into the extreme high amount of money it costs to go here) a child can only get about a quarter of a cup of milk, and if the kid spills it at all on accident they can't get anymore because they want to teach them about how milk is expensive. And somehow Appletree that literally brings in over a million dollars can't afford more than a gallon of milk a month.. Yes maybe they kind of seems like someone is trying to teach a good point, but these are little babies! They all spill stuff all of the time and then you're going to hurt their little egos by saying "no I don't care if you accidentally spilled your milk you get no more... " like What?? it's SO sad.. I spill things some times I don't expect someone to say to me oh well you aren't allowed to drink that ever again. Oh but if a directors child or a parent who works at corporate child does it they are allowed as much as they want, as the same for food too, If those kids get hungry they can have more snacks but any other kid - nope! Not allowed at all just have to tell them sorry no YOU can't get any... Little kids are human too and they are not treated nicely at all there. Another thing I learned is the teachers talk about the kids, yes that's expected but they talk SO bad about some... like this kid is ugly. This one is evil. This kid I can't stand. I hate this kid. This one will have this disorder when they are older.. and they say it in FRONT of the kids . That is emotional abuse.. First off- Uneducated teachers who have little experience and schooling. The teachers would be very unhappy from feeling like staff didn't care about them and how they are very VERY underpaid. Most teachers seemed to be here because they didn't know where else to work, which is kind of mind blowing and highlights the fact of uneducated..from working here you don't need experience, nor do you need to be educated at all. And everyone is payed minimum wage.. Very unacceptable to how they handle kids behind closed doors. The staff seems very friendly too but unfortunately they all dislike one another and the directors. All they do is gossip about one another and complain about everything. Also, another thing that was shocking is that they do not have a proper cleaning company, like say at a school that has a janitor or custodial person. The teachers are responsible to clean all of the classrooms at the end of the night and mop the floors with old mops that have to be at least 10 years old and old vacuums that are about the same.

Our daughter has been at AppleTree in Standale for a little over a year (since she was 15 months),…read moreand we couldn't be happier with our choice in daycare! We are greeted each day with warm smiles from ALL of the staff, who truly make us feel welcome, and that our daughter is genuinely cared for. She is excited to go to "school" each day, loves her teachers and friends there, and she's learned SO much! At almost 2.5 years old, she has quite the vocabulary (favorite saying of the moment: "It's aMAzing!"), knows most of her shapes and colors, can recite her abc's, and count past 10, and comes home every day, having learned something new. The center itself is beautiful, very clean and organized, with a wide variety of age-appropriate toys and a super fun playground, split into two sections for the younger and older kids. The administrative staff are very friendly, quickly respond to any questions or needs we have, and do a great job keeping the parents up to date on the various happenings at the center.

We have had one or both of our girls at Childtime since around 2022. We could not ask for better…read morechildcare. The staff are compassionate, trustworthy and enthusiastic about helping the children learn and grow. They are like family to us. There are a lot of activities to keep the children engaged. The facility is clean and the communication is prompt and consistent. Having our girls here takes a lot of burden off of us as parents trusting we have safe and reliable care. We are more than satisfied with our experience at this location and would absolutely recommend it to anyone needing exceptional childcare.

they are absolutely amazing! the teacher netta is so amazing with my son .this center makes it…read moreeasier to drop my son off everyday.

Wish zero stars was an option. The director of this daycare, Maggie Headd, is one of the most…read moreunpleasant and unfriendly people I've ever had the displeasure of meeting. Not once did she ever greet me or my child during drop off/ pick up. The turnover rate in this facility is so high that week to week I never knew who was going to be caring for my child. This definitely raised some red flags for my family. There were several occasions I did not like the behavior of the teachers that I saw on camera, but gave them the benefit of the doubt. It does seem like the teachers are trying their best, but leadership starts at the top and if Maggie is their leader, I can see why the turnover rate is as high as it is. There is hardly any interaction between the teachers and children other than reading to them occasionally. I have heard this complaint from several other parents in passing during drop offs and pick ups. Ultimately we decided to pull our child from the daycare after securing childcare at a much higher rated facility in the city. In my time at this location, Maggie had sent out several requests for 5 star reviews of this facility. I would recommend instead of soliciting 5 star reviews, you listen to some constructive criticism from the current reviews you have on this page. At the end of the day, you get what you pay for. Cheap childcare with terrible management. I would recommend looking anywhere else for childcare.

This center has gotten so bad the removed it from google cause all the reviews were horrible. Feom…read moreout of ratio all the time not having teachers qualified, gossip and drama, my kids hated it here they qould scream and cry every day. They dont keep parents informed or upto date on anything. Kids getting hurt all the time. Not training staff. I would not recommend this place at all. ​

Super unprofessional, my friend who had their children go here would pick up her kids and they were…read moredirty and had full sagging diapers. Kelly also would give her dirty looks anytime she came to pick up her kids and never engaged with my friend like she did the other moms/dads. My friends children were also constantly getting sick because this place just wants your money and doesn't care for the well being of your children's health.

Acc is the place to be! Such a fun atmosphere with staff who genuinely have a passion for each…read morechild in the center !

Amazing place for kiddos! The staff is wonderful. They make my child feel safe and loved. I only…read morehave praise for this location.

This is the best Child Care Center that I have ever had my child attend. The Staff are amazing and…read morethey care so much about my child. They also work with GSRP and they are amazing. When I came from a different child care center with a very bad experience. They showed compassion and empathy. My child is happy every day that I pick them up. The centers daily communication is outstanding. I would highly recommend them. They also accept DHS. Even though there are still a weekly charge left for me. The care is so worth the extra expense. Thank you all that you do for our family!!

We've been taking our kids to Tutor Time since they were just three months old--and we couldn't be…read morehappier with our decision. From day one, the staff has been nothing short of amazing: caring, warm, attentive, and truly invested in each child's well-being. It's clear they build genuine relationships with every family. The teachers know our children by name, treat them with kindness and respect, and consistently go above and beyond to keep us connected--whether it's through real-time updates or their handy mobile app SproutAbout. It brings us so much peace of mind to see photos or videos of our kids learning, playing, and thriving throughout the day Their programs are a perfect fit--for infants, toddlers, preschoolers, and even school-age children. They've also supported us through summer camp ("Wondercamp"), offering endless fun, active play, engaging hands-on activities, field trips, and more. Every age group has something exciting and enriching to look forward to. Safety is clearly prioritized here. The secure facility requires unique entry codes and visitor sign-in, giving us confidence that our kids are well cared for all day long. If you're looking for a nurturing, educational, and fun place for your child, we cannot recommend Tutor Time on Grand Ridge Drive enough. It's felt like a second home for our kids--and we're so grateful to the entire team for their devotion to our family.

We LOVE Appletree! Our two kids go there (currently 1 and 3) and really love school. I am amazed at…read morethe things my children learned even as infants. Even with the youngest children, the teachers were always willing to help in anyway possible and giving tips and tricks to help get my kids to eat better and sleep better. I love that they teach sign language but also encourage my toddler to use her words. My three year old loves going there so much and talks about his teachers as his friends. He knows they care about him and that is very important to us. We get daily feedback on both of our children when we pick up our kids. It's so nice to hear a positive thing everyday, even if it is just a small thing like "He really loved singing today". The environment in the building is very welcoming. Teachers in other rooms smile and say hi to my kids even if they aren't in their rooms during the day. We recommend ACLC to friends all the time!

This is the worst place in Grand Rapids! Their staff does not enforce basic rules like NO HITTING!…read more It got to the point where my grandson was being hit every day by the same boy, and we reported it to the director and the teacher over and over with the promise that it was being "handled" and they would not tolerate this bad and constant behavior from one of the kids. My grandson cried every time we brought him to that place, and we finally had to pull him from that school because, after 8 months, nothing was done and I was a witness to the same boy taking his closed fist and hitting another child in the face RIGHT IN FRONT OF ME! I actually should have filed a police report at the time because the school was knowingly allowing these incidences to occur in their classrooms with no repercussions. By the way, I called the Regional Director of The Learning Experience and she assured me that the owner of that location would be calling me to discuss this. It's been over 2 years and still no phone call or message!!!

Made the transition to daycare so smooth. The infant teachers are great! I love the part time…read moreoptions!