If you want to be taken advantage of and have poor quality work. Hire this company Paperwork will…read morenever be sent over or has incorrect info He will say your getting a good deal, but reality just skimps on material. Pool will not be 100% finished. Dont do step tiles, they wont be straight. Travertine coping not straight, gaps under coping and expansion joint never done. Also, black spots vs sparkle in deep end. They also killed my lawn, made my light brown and ripped out the pool ladder where the pavers now need to be replaced. Ladder still not installed. BEWARE and be prepared to go to court

I have never written a negative review of a company before. Unfortunately, Bob Whitaker of Aqua…read moreRenovations is incredibly unprofessional, dishonest, and unethical. I highly recommend you do not conduct business with this gentleman. As other reviewers have previously written, he is a one man "company" who runs the business out of his Doylestown home, has no real employees, hires lowest bid subcontractors to renovate your pool, has changed his company name numerous times, and according to several other pool renovation companies I have reached out to fix this mess maintains an extremely poor reputation in the industry. We paid him an initial deposit in June 2021. Months passed with nothing happening. Out of the blue, he then proceeded to demolish our family's pool last fall with two young men showing up unannounced at our home without the required township permits. The work was rushed, sloppy, and shoddy. Our automatic pool cover track was removed and bent in the process. The mortar was not properly and completely removed so more demolition and prep work will still need to be done to prepare the pool for its next phase of renovation. Gallons of saltwater were dumped onto our grass, plants, and trees. Our pool was left filled with debris. In addition, the sloppy demolition may have damaged the plumbing which will now need to be pressure tested. Bob Whitaker had no supplies when he demolished our pool. He failed to reserve and secure our necessary materials. He gave my husband the run-around via text messages for nine months. And has left our family with our four year old son pool-less for the upcoming summer season. He refuses to answer calls or return my husband's deposit. Even though, his incomplete and sloppy demolition has provided no savings or value now that we need to hire another contractor to renovate our pool. I hope my warning can prevent someone else from making the same mistake our family made retaining Aqua Renovations' services saving unnecessary stress, unpleasantness, inconvenience, frustration, and the wasting of hard earned money.

During the pool opening, they saw that my heater was not installed according to the code. Safety…read moreissue. Great, very important, good to know. But instead of telling me about it, they quietly sabotaged my heater (literally pulled the wire) and didn't say anything while we were chatting after the job. Then, for several days ignored my emails only to come back with "we disabled it, pay us extra to return". Worth mentioning, they also padded my bill with a non-existent part (apologizing later, but only for that). Can you trust someone who would intentionally and sneakily break your equipment? I found someone else.

Larry, Brittani, Tom, and others at LA Pools have provided all of our pool service for over 20…read moreyears. The negative comments on this site come as a surprise to me. I have nothing but superlatives for this company. I use them for opening, closing, and weekly maintenance. They have installed new filters, pumps, and heaters over the years. They have identified potential problems, suggested certain enhancements, and made timely recommendations. The entire crew are hard-working and understandably often quite busy. If Larry tells me they are tied up or won't be in my area until next week, I believe him.

They used to allow customers to provide their own chemicals for pool openings and closings. Now,…read morethey insist that they provide the chemicals at ridiculously inflated prices because some customers had been using "inferior chemicals." Sorry, but you can't fool a chemist. Liquid 20% NaClO is the same no matter what brand is on the label; the rest is just water. Perhaps some customers were using less concentrated ordinary laundry bleach instead, but that's no excuse to punish all customers by forcing them to purchase chemicals from them. They just lost this customer.

Chlorine is absolutely a rip off. It is double everyone else for the 35lb. Bucket. Yes I understand…read morethere can be a difference in quality. Believe me it's not that much different. I actually drove back to the store the next day to question it. They stood by their price.

Been using this company for years…read more Never had a problem, always come to open and close my pool on my appointment date.

This was my first year using Mr. Pool Services they did a great job…read more I watched them do the work from my camera. they check every box on the contract. they opened the pool and did a great job cleaning the cover. just had them close the pool and again checked every box. Chuck

Adam and team are kind, thoughtful and caring. We trust them 100%. Their first google review was…read morefrom my like 15 years ago! Love A&B and highly recommend them to anyone.

Horrible​, they have zero certified pool technicians, they're unresponsive , irresponsible treat…read moretheir employees horrible,terrible go back turn around

We have our Heritage-installed Latham fiberglass saltwater pool for a few years. From planning to…read moreinstalling and service, Al and his team have been fantastic. We waited over a year during Covid-19 from placing the order to installation due to manufacturing and employee shortages. It was well worth the wait. Installation was flawless and on time once the pool arrived in Pa. Now we use the Heritage service department which is equally as professional as the installation team. We had one of the large concrete/gunite pool companies (whose name begins with C) install a pool at our previous property. It was a fight every step of the way. And there were construction defects which were not corrected no matter how much we tried. Heritage Pools was a completely different experience. You will be thrilled with the process and end result when you choose them.

We looked at hot tubs at multiple places. We put a deposit on a Sundance, on a Cal Spa and on the…read moreWellis Mont Blanc. We compared the features, searched reviews and ended up purchasing the Wellis hot tub from Greg at Jacuzzi in Doylestown. We chose the Wellis due to the numerous features like 3 motors, 78 jets and a bluetooth speaker system. It also was a great value. We enjoyed that for a while. Then we had a chance to upgrade to a Jacuzzi 385 model. We always heard the Jacuzzi has their own special patented jets that were beyond compare. We thought that was the typical marketing slogan. Greg at Jacuzzi in Doylestown let us try the model in the store. We were amazed by the difference. The Jacuzzi jets were on a whole different level. Greg gave us a great deal and we received the new Jacuzzi a few weeks ago. We are so happy with Greg at Jacuzzi. We wouldn't buy a hot tub anywhere else. Lori & Dave

We highly recommend this business to purchase your Jacuzzi hot tub! Grant is very knowledgeable,…read morehelpful in every way and promptly returned our calls to answer all of our questions regarding operation and correct usage of chemicals. Delivery and installation was prompt and professional. My husband has rheumatoid arthritis and Grant explained how it will help with the inflammation so it has helped immensely with pain relief along with reducing stress and it's just a great way to relax! We LOVE our hot tub!!

This company was great to deal with from the receptionist on it was a pleasure! Would definitely…read morerecommend and use them again if needed!

Not a pleasant or professional experience. After having our brand new above ground pool partially…read morefilled up by K&B we noticed scratches on our railing that surrounds pool. My Husband placed a call to voice our concerns about the scratches and he was informed by the owners wife there's no way it was them since they have been in business for fifty years and it was mostly likely something we did. This woman was rude and acted appalled that we would try to blame her company for the scratches. Our main reason for calling was to make sure they took precautions when we had them out to totally fill the pool on a future trip but after the rude and unprofessional way they handle customers we will find another company. Good luck. No accountability here and poor customer relations.