Not as nice as we were told. Needed updating. Kind of a choppy floor plan at lease the one we…read morelooked at

Beware......Read the reviews already posted. Stay away from this place. We recently left at the end…read moreof our lease. After we moved in, stains appeared on the carpet. The cleaner told us the right was over 10 years old & the stains would continue to appear because they.were coming from the ".Old dirty pad.". We had blow back from the heater that had to be professionally cleaned. We vacated the apt and when our security came there was a deduction of 200.00 for "a heavily soiled carpet and candle soot." It is worth a 200.00 to me to warn people about this place. BEWARE of the female who calls herself the "property Manager". This person is a vindictive, abrasive & rude person who will attempt to verbally abuse if you challenge her. Shame on the well known Clifton Park business owner of this place who allows a person of her caliber be in a position of dealing with the public.

Loved living in crescent village, we were there for 4 years. The grounds are very well…read moremaintaiined, maintenance quick to respond to requests/issues. Nichole always very helpful. Spacious apartments for a couple and 2 cats. Pool area small but very nice. You definitely get what you pay for, worth the $. We, however, decided to move to Troy to save $ for a home. All the neighbors are friendly

From the owner: Welcome to Crescent Village Apartments, where exceptional living awaits you in a serene, park-like…read moresetting. Our spacious apartments offer unbeatable value, providing a comfortable and convenient lifestyle. Located just minutes away from I-87, downtown Albany, Saratoga, Malta, and Ballston Spa, you'll have easy access to shopping centers, dining options, and entertainment venues. With newly renovated luxury units available, as well as amenities like a pool, on-site laundry facilities, and a grilling area, Crescent Village Apartments is the perfect place to call home. Experience the best of both comfort and convenience in our thoughtfully designed apartments, complete with features such as air conditioning and walk-in closets. Join our community today and enjoy the ultimate living experience in Saratoga County.

My wife and I lived here for 9 years before finally purchasing our first house. We selected this…read morecomplex out of many in the Capitol District because they allowed "large" dogs. For us, that meant our Golden Retriever could come with us. Not many seem to allow them, but parent company Solomon Organization has many units that do. Our rent was reasonable at the time, and still was when we moved out. We had a 1-bedroom with den. They usually tried to raise our rent by a little every year but my wife successfully negotiated down or entirely canceled the amount of the increase. We noticed that their property manager seemed to change every couple of years. This was somewhat frustrating as we would try to build a relationship with them and instead we frequently had to re-explain things. This was especially problematic because they insist on a 60-day notice for renewals but sometimes wouldn't get you the renewal paperwork until there were only 30 days left on your lease. They once lost our paperwork (thank goodness I had a spare copy to show we signed it) and that led to a weird situation where our lease was extended to mid-month. They usually were prompt about maintenance issues, but not always. Some items had to be requested over and over because the fixes were never very good (flaking drywall on corners, etc.) They offered to repaint our unit at least once but we would have to empty it first... how does someone do that? They also offered to redo our outdated kitchen and replace our carpets but again we couldn't live there when they did that. Huh? We had good neighbors on one side and bad neighbors on the other. Management did nothing to stop the kid screaming and running after midnight above us or the tiny barking dogs next to us. People stay there a while, so hopefully your neighbors will be nice. The facilities (pond, pool, rec. facility) are okay but not great. We stopped using the rec. facility because it was small, and the pool is frequently filled with kids so we didn't go often (I guess that isn't the fault of the complex though). The ponds were lovely for taking walks. WARNING: you cannot break your lease under any conditions. You can get someone to assume the remainder of your lease but they then need to agree to renew for an additional year. This is very problematic if you are looking to buy a home. We frequently had to decide to either renew our lease for one year OR continue looking for homes. As a result, we ended up paying rent on an apartment for three months after we closed on our home. They will not budge on this issue. If that weren't the case I would have given them 4 stars. Overall, we liked it there and only moved because we wanted a home. I would recommend this place as a great place to live, but be proactive regarding your paperwork and maintenance concerns.

FINAL UPDATE: they illegally rescinded my lease renewal. In the state of NY it is illegal to not…read moreresign a lease if a tenant has made a complaint about health and habitability conditions within a year of lease renewal. They did just that. I am now in the process of suing them. Additionally Donald the property manager is exceedingly unprofessional claiming me complaining about issues was me in mental health crisis and stated to me out loud when I handed over the keys "I hope you get the help you deserve". Donald, I hope very nasty things for you. Termites also appeared in my second unit that I was moved into. Cracks in walls.. my electricity bills were about $500 for Jan and February. DO NOT RENT AT TWIN LAKES OR ANOTHER SOLOMON GROUP COMPLEX. THIRD UPDATE 6/10/25 - IVE BEEN HERE FOR TWO MONTHS AND AM NOW WITHOLDING MY RENT PAYMENTS. THERE IS MOLD EVERYWHERE. Nothing has been addressed. My water heater has now busted and flooded my kitchen and downstairs neighbor. The water heater is dated from 2008. If they had done a proper inspection ONE TIME in my apartment none of my issues would have come up. STILL DO NOT MOVE HERE. OUTSIDE VENDORS WERE GIVEN PERMISSION BY MGMT TO ENTER MY APARTMENT WITH 0 NOTICE. I WAS NOT DECENT AND HAD TO PUSH THE DOOR CLOSED. I SCREAMED DO NOT COME IN. THE MAN YELLED HE DID NOT CARE HE WAS COMING IN AND IM A CRAZY BI***. DO NOT MOVE HERE. You all need to rehome Shane. Awful employee. The experience I had looking at apartments vs my experience moving into an apartment has been so deceiving. This place is awful. I am here less than a month and so many things have wrong. I didn't have a deadbolt on my door, it took maintenance over two weeks to get my kitchen drawer to me and finish the first initial maintenance request they dated at complete 4/2... no. It took two weeks. The vent in my bathroom was broken, I am still missing trim around my apartment, the apartment REEKED of cigarettes after the weed smell dissipated from the cleaners who DID NOT CLEAN at all. It was absolutely DISGUSTING. The bathroom was an absolutely a biohazard (human waste on side of cabinet and floor) and now my bathroom sink leaked and everything under there, pack of toilet paper, all hair tools... RUINED. DO NOT MOVE HERE. Place deceives you purposely, I wish I never signed the lease.

When I first moved to the landings everything was very good. The last few years they cannot keep a…read moregood maintenance team. And when they did have a good maintenance team , they would end up losing them as well. Emails went unanswered about broken appliances. It took 4 months for me to get a refrigerator that was making a sound that sounded like a plane landing when my microwave broke. It took over 3 months to get another one. But they did give me one for my counter. Unfortunately, the kitchen was very small and a counter one just took up more space. Their pool is never available there's always something wrong with it. When the pool is available it is overrun with children that are unsupervised. After my husband passed away , I couldn't afford to rent anymore because it was raised so high. When I received my security check it was half of what it should have been . They took out charges for the blinds which I understand they were not in good shape. They also took out 135 for cleaning. I left the apartment broom swept clean. After every tenant, the complex rips out the rugs and paints. There was no reason I needed to deep clean. I paid sewer trash and water every month and they took out charges out of my security. Check for those utilities saying that they're billed 2mos behind behind. But I paid them every month. And that was the first I was hearing that they are billed 2mos behind. . Do yourself a favor stay away from this place Nancy O

After living at this complex for 5 years, paying $4,500.00 in pet rent over that time, plus a…read moreseparate pet security deposit, they felt the need to claim carpet damage to keep over $800 off of our security deposit. They have no loyalty to long term customers. Rent is ridiculously expensive for what you get. Nothing is included unlike other complexes. Rent at your own risk. Snow removal is terrible. People's dogs crap all over the grass and there is no clean up enforcement. Workout room has outdated and broken equipment. Not worth half the cost.

My mother has been residing at london square for two years now and Under her lease which is a legal…read morebinding agreement between both parties the unit comes with central air and she pays for this every month and is not late on rent once! Her central air has not worked in over a year and she keeps getting the run around. She has a medical condition that requires central air and without it she has difficulty breathing. It is a clear violation of ADA. They said it would be fixed last week after waiting so long and no one showed up. We are still trying to get this resolved and will have to put a retainer on an attorney of it is not resolved. In addition the upstairs apartment was leaking water which came down into her bedroom and is still not fixed! This is completely unacceptable!! She pays a lot per month. Stay away!

Horror show - an absolute nightmare. I've been here since…read more2011. My family is 100% convinced that this is section 8 housing and I'm lying to them. Looking back, it's easy to see why. First, it was the half dozen trees in front of the 500 building that stood around with big orange X's on them for about 6 months before they got taken down. Then the rug in the common area of the 1800 building got replaced (after the holidays), but not before several months of navigating bare particle board. There was the fun filled time during which we were asked to empty our balconies (just after Thanksgiving) to make ready for the new roof that didn't happen for another 6 months, but completely ruined any idea I had for holiday decorating. There was the time a hoodlum shot through my kitchen window with a bb gun & they still hadn't replaced the glass over a year later, when I moved to a different apartment. Then there's the ever present garbage due to the overflowing dumpsters. Now, my balcony is unusable & has been for months. Just don't. Save yourself the aggravation and look for something that isn't of the Solomon Group. Sent from Yahoo Mail on Android Show more

We lived in Strawberry Ridge for two years. Upon signing our lease, we were given the first month…read morefree which is always a nice perk. We have a dog. Both a pet deposit and monthly pet rent were waived for us - also a nice perk. We paid $820 a month for a two bedroom apartment the first year, $855 the second year and had we stayed a third year our rent would have been $885. Pretty average for the area. Strawberry Ridge is a pet friendly apartment complex. However, this is almost a detriment. The management is so lax with allowing most breeds of dogs and waiving "pet rent" that there are now almost TOO many dogs in the complex - and the majority of these owners could care less about cleaning up after their animals even though the management provides pet waste clean up bags free of charge. If you are not a smoker, I would request to not be upstairs or next door to a smoking apartment. We had a smoker downstairs and the smell of cigarette smoke was constantly invading our home. The area is suburban and there are lots of trees and yards. We also used the pool quite a few times. The key is to go later in the evening when there are not so many children. Overall, our experience living here was pleasant. Maintenance was quick to respond to issues. Rent checks must be mailed to a corporate location in Pittsburgh which can be inconvenient if you do not normally have to mail your bills. Parking can also be difficult on the weekends. I recommend the management numbers the parking spots and assigns 2 per apartment, leaving a general guest parking lot further from the buildings. Some advice if you are considering moving here - Stay on top of the office to complete tasks and fixes they promise will be done when you sign your lease. There were a number of items that were supposed to be addressed that after two years never were. When you move out, be sure to have the carpets professionally cleaned and scrub the apartment from top to bottom. I was told by the office that this is standard practice as far as they are concerned and they WILL charge you for every little cleaning detail. Also, they do use black lights on the carpet. Just be aware.

After five years, they took away our access to storage on the complex. We had our bikes and our…read morecamping equipment in storage and we were able to use it for five years. Then after we re-signed our lease for a year, they said that we hadn't no longer access to the storage locations. We now have to find a separate location to rent. They absolutely pulled the rug out from under us. It was not OK. Really felt like a dirty move.

Five weeks after I moved out I called asking about the status of my security deposit. They told me…read morethey would get it in the mail the next day. After 5 days of waiting I called them and asked if they could void the check and send a new one. They told me that mail moves slow sometimes and I should wait a couple more days. I called everyday after that for a week, and they always told me to wait a couple more days. Finally they agreed it probably got "lost" in the mail, they told me to call when the manager would be in, I tried 3 separate times. I don't believe she even exists. Finally after threatening to take them to small claims court they said I could come pick up the check in person because there was no sense in trying to mail me a 3rd check...they never even told me they tried to mail it a second time... It stated in the lease they would take out a cleaning fee from the deposit. Turns out this cleaning fee is $175! In addition to that they also took out another $100 for "gutter damages"??? In my final walk through the lady who was with me told me everything looked good. I lived on the second floor so I can't imagine how I could have damaged the gutters. I heard a lot of turkeys in the field next to the complex, maybe one flew into the roof. The best part was my name was spelled wrong on the check. IF they tried to mail me a check I bet they spelled the forwarding address wrong. Be warned, expect to hundreds stolen from your deposit, if you're lucky to get one back at all!

My (now) husband and I lived here for 4 years in a 3-bedroom unit and have only the best things to…read moresay about our experience. We looked at about 18 complexes throughout the area in various price points, and found nothing that remotely compared within this price range, or even for significantly more money. Our apartment was spacious and had lovely amenities such as a gas fireplace, attached two-car garage, laundry room, crown moldings and Venetian blinds- not to mention MASSIVE closet space. We had a gorgeous view of beautiful woodlands. The units were quite well-built- even on the windiest days, no cold air seeped in around doors or windows, and we rarely heard our neighbors. While some of the finishings are not luxurious per se- white appliances and laminate counter tops, we prioritized size, layout and view and could not have been happier. The maintenance team was wonderful, snow removal was excellent and the office staff was lovely as well. We left only because we bought a house, but would (and do) highly recommend this as a great place to live.

Stay away from here. My girlfriend and I signed a lease break after about 4 months since we were…read moremoving out of state. We got it signed and approved by Linda, the leasing manager. A few weeks later after we already moved and paid for move out fees, we get an email from Linda and Sarah saying that we'd have to pay another $1500 just because they said so... this place will rip you of every last penny and it is terrible for the price you pay. Not to mention, it's barely kept up and rarely cleaned inside. We had what looks like a blood splatter spread all across our hallway and it was never addressed.

my apartment has cockroaches less than 3 weeks after i moved in!! apparently other tenants had them…read moreand never said anything!! this complex is a dump, i would not recommend to anyone

would give zero stars if i could! by far the worst complex... always a new manager in and out,…read morenobody can help with anything, nobody wants to take responsibility for any issues. we had maintenance in our apartment without any warning... left me feeling very uncomfortable that they were just walking in at any time, especially since i have a dog who id leave home. so many issues regarding water and mold... nobody ever wanted to help with that either. upon moving out there have been SEVERAL issues regarding our security deposit and nobody has once apologized for the mistake. everybody says it's not their problem. if you want easy living it's not here!! if you're looking to go through as many hoops as possible and still live extremely mediocre this place is for you!! absolutely horrible.

Parkwood Village Apartments is hands down THE WORST apartment complex in the Saratoga County /…read moreAlbany Capital Region. 1. My apartment was infested with rats and only after multiple requests they agreed to plug the holes in wall. Once I went out of town and came home to rat feces lying everywhere on kitchen floor. Serious health hazard. 2. They grossly overcharge move-out expenses. They will make up false expenses and make you pay for it. You have no option but to pay and they know that. After check out they added expenses to the signed move out form. 3. Response to maintenance requests is lousy. 4. They recommended a maid (Felica) for move out services and I hired her thinking since they recommended her, she must know what they are looking for in the move out check. Reasonable, right? Wrong! Paid full price to maid and also an additional $100 for cleaning. The management has no integrity, maintainence staff is lousy, and this place is a health hazard. Stay away from this place at all cost!