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    Holland's Garage

    3.7 (3 reviews)

    Services - Holland's Garage

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    2 More Services

    Commercial truck repair

    Vehicle towing

    Holland's Garage Photos

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    Recommended Reviews - Holland's Garage

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    9 years ago

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    C.V.M. Roadside Assistance - Jump start service on 2022 Ford Maverick Hybrid

    C.V.M. Roadside Assistance

    (12 reviews)

    I requested roadside service from my insurance today at about 1:40 am to change a flat tire. It…read moretook about 20 minutes to get confirmed with a company. The ETA was 45-80 minutes. 75-78 minutes later the ETA said they'd be arriving soon and then it changed to 20 minutes. Once the 20 minutes were up, it changed to 35 minutes. I called and got no answer. Called again and was told that the ETA kept getting pushed back because of snow plows. Once again the ETA says it is arriving soon, and was then pushed back again. They sent a car out from Connecticut to the Bronx which is a just a little over 1.5 hours. I checked the traffic several times and saw that there were no delays despite them saying that there was traffic due to snow plows. My frustration comes from the 2 times where the ETA time reached a point where the arrival said it is arriving soon but instead the time kept getting pushed back. In total it took about 2.5 hours for the assistance to arrive. It that time would have been clear from the beginning I would have had a chance to call my insurance to schedule with someone else. It looks to me (from my experience and other reviews) like they accept all calls regardless of distance and mislead customers and insurance companies with ETA's to secure business. Absolutely horrible experience and I will be submitting a complaint with my insurance company.

    I blew a tire on the highway during rush hour traffic. Subaru contacted another roadside company…read moreto assist with a tire change. Two hours passed and no ETA. I asked for a different company and they contacted CVM. The original estimate for arrival was 30-60 minutes but the driver, Vinny, was stuck in traffic. Vinny contacted me to let me know that he would be arriving outside of the estimated window so I new that someone was at least on the way. when Vinny arrived he was very professional and courteous. he apologized again for being late, changed my tire and continued to inspect my car for any other issues that may have occurred. he showed me the issue with my tire and also noticed my other front tire had the same issue. Because of Vinny I was able to bring my car back to the repair shop and get my car fixed under warranty. thank you so much Vinny!

    River Road Automotive

    River Road Automotive

    (11 reviews)

    We needed an oil change and scheduled an appointment with River Road Automotive. Making an…read moreappointment was easy, it was a quick phone call. We were able to drop off our car the night before or we had an option to drop it off first thing in the morning (8); with our busy schedule, it was easier to drop it off the night before. There was a drop box to put your key in. The next day around lunch, we got a phone call regarding the status of the car and what other fixes it needed. Aside from the oil change, we needed some filters changed and tire alignments. The prices were good and the people we dealt with were friendly and they seemed honest and reliable. Overall, a great experience and would continue to use them!

    I've been a customer of River Road Automotive for 30 years. Gerry, the owner, has always been…read morehonest and forthright. He's an excellent mechanic, charges very reasonable rates, and above all was always honest. When something wasn't worth repairing, he would say so even though it meant money out of his pocket. Up until a few months ago I would have given 5 stars and a glowing review. But Gerry retired this summer and sold the business to a young guy named Alex. I saw no reason not to give Alex a chance, so I scheduled a brake job and oil change with him. I dropped my car off the night before and dropped the key in the mail slot, as usual. My car sat there the next day without moving. I called but got only an answering machine, so I stopped by at 4pm. The place was closed and locked. So I left the car thinking they got busy and he would do it tomorrow. The next day, same story. The car just sat there and when I stopped in, nobody was there. WTH?! So I got my spare key and took my car back. I asked at the business next door what was going on and found out the new owner got COVID and closed for a week. Was he sick in the hospital? No, just COVID positive. He feels fine. There were multiple other customers all in the same boat. Our keys locked up inside the building with nobody to give them back. At least one person even had their car locked up inside. Well, a full week went by and finally I got a phone call from them. No, not from Alex the owner, but from the family friend helping him with the business. He was calling to apologize. No, sorry, you don't get to apologize your way out of this one. Especially when the owner is too much of a coward to do the apologizing himself. He could have called people to cancel their appointments, or even simply put a note on the door so people wouldn't drop their keys in the mail slot. But he did absolutely nothing. He just screwed over multiple customers without a single care. I will never set foot in that building again and I recommend you don't either.

    Holland's Garage - towing - Updated June 2026

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