Mad Hatter is under new ownership, and it's even better than the great place it was before…read more It's obvious that new owner, Brandon Leblanc cares about his business: he's close by at the front desk to hear what his customers are saying; he personally responds; and he couldn't be more attentive and responsive to a need. I had a problem with my Volvo hatchback. It wouldn't close. That also means it wouldn't lock. With all of the car theft in our area, I felt vulnerable. The parking lot was full. The place was obviously busy. But, Brandon immediately walked me out to the parking space where my Volvo sat, examined the problem, popped the hinge thingy back in place, closed my hatch, and smiled like I had done him the favor. Well, Brandon, here is my repayment for your immediate and amazing help. THANK YOU VERY MUCH. We will continue to patronize your awesome auto repair shop and emissions certificate center. You rock! Blessings for your success. I have no doubt you will it.

Do not take your car here. While they were working on my car, Bobby was vaping in the car. This…read moreupsets me as I have asthma and don't allow smoking in my car. On top of this, when I asked him why he was vaping he to my face lied and said he wasn't. Totally dishonesty here. They also kept pushing back when it would be ready, and pushed it back 5 times. I don't mind allowing a mechanic to take days to fix an issue but be honest that it will take days and not giving multiple promises. The mechanics were so nice, it seems like Bobby is the root cause of the issues we experienced.

I read very good reviews about Jay's so I went to have my emissions testing. The reviews are real…read more They are so nice and so fast. Others who were waiting had good things to say about their repair services as well.

My experience with this establishment was for vehicle emissions test. So, my comments are targeted…read moreto that work only. I thought they were very professional. No appointment was required. Drove in and was taken immediately (No Hassle). Quick service. Took my $20.00 and drove away. Very pleased with my experience.

Always honest and always fair. They will never try and upsell you on things you don't need. Quality…read moreof work is superior and they know most all car brands including older and newer models.

Steve and the Spring Street team are INCREDIBLE! I was visiting the area for the day when I noticed…read morethere was something off with the car. I ended up coming across Sprint Street and taking my car there, not sure what to expect. I was in an unfortunate situation because I had a small window before I had to start making the drive back home (which took a few hours) and I talked to Steve about my predicament. He was incredible helpful, despite being very busy, and was able to squeeze in a check-up and service. I was able to get the car temporarily fixed up, which was perfect and exactly what I needed in a pinch in order to be able to drive back home safely. He was extremely understanding, patient, and gave me a reasonable price. To Steve & the Spring Street team, thank you so much! I'm excited to continue to vouch for this business. :)

Two days ago on my way to work, my 2014 Accord broke down. Looking underneath, I could see the…read moredriver's side CV axle shaft was broken, so I had it towed to my go-to place...Supreme Auto. Larry stated that he probably would not be able to get repaired that day and would that be OK with me. I said sure. Well, at about 3 in the afternoon he called to inform me that it was fixed and ready for pickup. Now, I saw quotes for the high $600's to near $900...my bill was $450! This is just my most recent example of what Supreme Auto has meant to me over the 35 or so years I have been a customer. Isn't that what everyone wants from an auto repair service and mechanic? Quality work, no surprises, fair prices, and above all, peace of mind I would say. Well, Larry and his team at Supreme have it in spades!! Their website home page says: "We take great pride in providing you with the best customer service around. We are honest, dependable and friendly. Our customers are our #1 priority and [we] strive to make each and every customer happy!". That is not just some sound-good, feel-good motto. That is what Larry and his team more than live up to...each and every day! He will make sure that you understand exactly what needs to be done to get you back on the road and running without doing other nice, but not necessary work just to create revenue. A hard-working, honest, old-school, and genuine person who knows his stuff. Go there...you will not be disappointed. Note: I noticed a 1-star reviewer said: "Disrespectful and incompetent. Unable to fix very basic issues." Not having any possible understanding of what the circumstances were with that review(er), I can only say that it stands completely opposed to what I and almost all others have experienced. My sense is that there may have been more to it than what was in the review.

When you need service to your vehicle, you can trust Larry. Supreme Auto takes care of your vehicle…read moreand will be honest and fair with your repairs. It can be difficult to trust shops from unpleasant experiences in the past, but after finding Supreme Auto, we wouldn't want to bring our vehicles to anyone else. Not only does it have a great reputation for service, they host a Car Show to benefit America's Vet Dogs each year in which the donations are given to this charity. The charity raises service dogs for veterans and first responders with PTSD. They give back to the community and hold the charity close to their heart. Such a wonderful family and shop. Can't say enough good things about them.

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.

Review: V & F Auto Shop I recently had my car serviced at V…read more& F Auto Shop, and I was honestly blown away. I've never experienced this level of service before, and there are five main reasons why: Impeccable Environment: First, I was shocked by how clean and organized the shop is. It's rare to see a garage so well-maintained. Customer-Centric Care: The staff is incredibly friendly. To ensure an accurate repair, they asked detailed questions about every symptom the car was having. Their approach to consulting--truly looking at things from the customer's perspective--was very impressive. Convenient Shuttle Service: Third, they actually offer a ride home while your car is being fixed if you need it. I've never had a shop offer that kind of convenience before. Transparent Digital Inspections: What really "wowed" me was their reporting. They took photos of everything they inspected and provided detailed explanations. They showed me exactly what was wearing out, what needed immediate attention, and even shared videos to help me understand. I was totally sold. Honesty and Integrity: Finally, since no new parts were required for my specific fix, they actually did the repair for free. I simply couldn't pass up the chance to leave a glowing review after such a positive experience. I actually asked an AI for a recommendation for a reliable shop in the area, and it pointed me here--it absolutely exceeded my expectations!

Honestly this place feels more like a dealership lobby then an auto repair facility. Free coffee…read morewater and drinks everyone is so friendly. It was a great experience. I will be back again.

After being referred by a friend to come here for car service, I'm glad that I did. With a quick…read moredrive from my apartment I was able to schedule a same day service calling in around 8am and having the next couple hours as options for my oil change. Usually I would have to rearrange my schedule as I try to see what works, but with Country Auto Care same day is a major win in my book. Process was quick and simple confirming and establishing my profile in their systems and I was out the door as I left my car there to be serviced. Mark was my point man there walking me through it all from beginning to end and was able to provide a customee referral discount that make it all the sweeter. I was given a Keychain tag with 5 services with a 6th free. Trying always to support local businesses and with the service, price point of around $40 and a quick drive and drop off I'm sold.

I spoke to country and explained I had an electrical issue that prevented the car from starting…read more Country assured me that they could fix it, so I towed car to Country. The next day Country promptly called and said they couldn't fix it, and billed me $250.

this is the only place I will take my car for repair. The staff is not only extremely…read moreknowledgeable, honest and accommodating, they take the time to explain things and are nothing but courteous and ethical. I recommend them to everyone !

Bosco's was tremendously helpful after my sister suffered a collision while stopped at a traffic…read morelight. The insurance company wanted to settle her claim at 1/2 the replacement value of her van and would "total" the van! It only had a slight dent to the rear right corner and busted tail light! After quite a go around with the insurance carrier we, with help from the staff at Bosco's were able to secure complete repair without a penalizing "salvage" title and the van looks great! I would highly recommend Bosco's for all you auto-body and repair work