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    Holley Properties

    5.0 (1 review)
    Closed • 8:00 am - 10:00 pm

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    Realty Masters of Florida - Before this place

    Realty Masters of Florida

    (41 reviews)

    I own a few rental properties in the Pensacola area. I had a terrible experience with a previous…read moreproperty manager, when he just shut down business one day and kept my money. My experience with Realty Masters goes back about three years, and I've found Lacey and the whole team to be very professional. I couldn't be happier with the results. They are the largest property manager in town for a reason!

    This rental company is the worst!! -First told unit was…read moreavailable cause it's a $75 each application fee - waited 3-4 days called said there were people ahead of us and was told " Do you want to do your application or not" had no choice just moved to the area and hotel fees were killing us. -took 3 days to do our application and messaged us to every question we answered on the application. -then wanted astronomical for deposit saying we don't have rental history, again 3 years was shown on our application so that took another day for them to figure out and get our deposit dropped. - then gave them the money and waited 11 days before I called and asked about when we can sign the lease Mind you I waited so long because this is almost 3 weeks in from day the application was put in to the day I called for the lease. - then was told our move in date was in the email (which was not and we verified it wasn't) after SHARON the property manager was rude about it Turns out our move in date was set another 12 days out! Because the "House" wasn't ready? It's been a month? - took us 1 month to get into this house - Then we get the WRONG set of keys on move in day, luckily we got them early so they could bring us the right ones. - then we put in work orders wait days call asking about them they seem they don't understand and they get put in that day because we get the email stating that it was submitted - Sharon always says it's in the email and it never is and I went to go over the email AGIAN and she hung up on me like what?! - Sharon is the worst property manager rudest person ever!!I I have who I believe is manager helping us the whole way Nicole who super friendly and nice I can say - Communication between the tenants, companies that fulfill the work orders and reality masters is just awful I have to call both parties to figure out what's going on. There's so much more issues I've had but I don't have all day to keep writing these are just a few Nicole I will give 5 stars she always resolves an issue never rude if it wasn't for her I don't know what I would do Thanks for being great at your job Nicole !

    Mark Downey & Associates - Mark Downey

    Mark Downey & Associates

    (53 reviews)

    We have really enjoyed the house we rent from Mark Downey and Associates. The staff communicates…read morevery well what it expected of the tenant and provides any answers to questions that may arise. From time to time things do need to fixed and I gotta say this company has two wonderful people to assist in that. Darlene is a gem! I cant say enough good things about her. She responds quickly, gets the help that's needed AND follows up. I don't think we have ever had a person as good as she is when it comes to maintenance in a house we rent. I really feel like I need to send her something to express how much her help is appreciated. The other person that is fantastic is the maintenance guy, Donnie. He is so calm, informative and just overall a nice person to deal with. His work is always done extremely well and timely! Overall, I would definitely recommend this company to anyone just based on my experience.

    If you are looking for a property manager to rent out your property do not go with them. Let…read moreroutine maintenance go by the wayside, didn't check up on my property at all. Lawn mower, leaf blowers, weights amongst other things were stolen from my property and their response was "well you rented it as is". They couldn't even list the property properly on major rental websites and when I asked them to fix this I was told I had to pay extra to get them individually listed lol. I was deployed to a war zone while my wife was moving back in and they couldn't waste their precious Saturday to give her the keys back. Wouldn't trust them to walk my dog down the street.

    Holley Properties - realestatesvcs - Updated September 2026

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