The AC stopped working and we had a hot house at 90° faranheit, with four people and three dogs…read more We called three times and no Technician could come out until the next afternoon. We got another company to come out or we would not have survived the night. It was an expensive after hours call of over $500 and it was only a temporary fix. We had Cook's come out the next weekend to fix it. We paid $149 ahead of time for the diagnostic. Cook's was four and a half hours late. I called twice to confirm when the technician was coming out since they did not call me. The technician was working in the dark. It turned out that the other company misdiagnosed the problem. However, the technician figured out that it was a wire problem, and fixed it. We are thankful for his expertise and hard work.

On Wednesday December 13, 2023 I called Cooks because my 1 1/2 year old Heating & A/C unit would…read morenot start or run. A young fellow showed up a little in the afternoon to check my unit out. Although he might have told me but I do not remember as good as I once did but on the paper work he gave me it said the low voltage fuse had blown. He said he replaced and soon started to check for more problems and told me the contacter switch was bad and he had one on the truck for $234.00 minus a 50.00 discount $184.00. He installed the switch through the breaker and snap and sparks flew the one wire on the switch was touching another wire on the controller. He got everything together and the first attempt the unit ran and heated the house without turning off. He packed up his tools and left after I paid for the part of $234.00 which later I looked it up and it was non continued part since March 30. 2016, for $234.00 bucks. So that night the unit came on and off. on and off with no heat so with no heat till Monday I called them and they sent the same fellow and he checked and checked and told me my fan controller was bad $1200.00 to repair this problem. I told him I was on Social Security and could not afford that at the time, I looked up that part and the controller and the fan was $469.00 I just figured I would install it but before leaving he said he had to charge me another $86.00 bucks for Diagnostics and road service as he charged me the same the first trip.so $172.00 and it still does not work plus the age old part he said he installed.This is a very sad scam this company has going lucky the weather is warming up for this old disabled guy on Social Security. Personally I do not think this young fellow had a clue of what he was doing. GEEEEZE he never charged me for the blown fuse!!!! I should have stood over his shoulder the entire time and I am positive it is not the fan or the fan controller!!! BEWARE this company is too big for it's britches !!!!

On time and very efficient. Highly recommended…read more They installed a new designated 40 amp circuit for my new hot tub. Very reasonable price and super helpful.

Santa Fe electric responded immediately to my request for help with my electrical issue. I called…read morea bunch of electricians and got almost no return calls. It was such a relief to get a fast and professional response from Santa Fe. They aren't cheap, but no reputable professional electrician is. I recommend them.

Quick to respond and very helpful! Brian came the same day and fixed our loose faucet handle in…read moreless than 15 min! Great service, professional, reliable and reasonably priced--highly recommend!

From the owner: Experience the peace of mind that comes knowing your RV is in good hands with Rv Medx. Our team of…read moreskilled technicians are equipped to handle any RV repairs you may need. We pride ourselves on providing prompt and reliable services allowing you to get back on the road.

We had an emergency after hours at my home, For the people came out, and worked hard to get our…read morelights back on as soon as possible. They also came back to follow up and make sure we were okay. The price was competitive and true to the original quote. I would utilize their services again.

They ran a new line to establish an outside electrical outlet. Quick response. Did a great job…read more Would use them again if needed.

I had a very frustrating experience with Affinity Gas regarding a water leak issue on my tankless…read morewater heater. I initially called them because water was collecting on top of the unit. The technician came out on February 2nd and diagnosed the problem as the intake pipe, saying it was taking on water due to its slope/location. I paid $155 for the diagnostic and an additional $150 to have the pipe cut/adjusted. I was told this would resolve the issue. That same night, water was still dripping down and collecting on the water heater -- the problem was not fixed. I called them back within their 30-day warranty period to recheck the issue. This time, I was told the real problem was actually the exhaust pipe, which they said was not glued, was the wrong type of pipe, and was no longer code-compliant. They then quoted $1,600 to redo it entirely. My concern is that if the exhaust pipe was visibly incorrect and not glued, this should have been identified during the original diagnostic visit, especially since venting was already being inspected. I was not even asking for the original $150 repair to be refunded -- I simply expected the warranty visit to be honored. Despite this, I was charged another $95 just for them to come back and tell me it was a different issue. Charging an additional service fee when the initial diagnosis was incorrect and the issue persisted immediately feels unfair and unprofessional. I expected better troubleshooting and accountability, especially after paying for a diagnostic and being within the warranty window. Unfortunately, I cannot recommend based on this experience.

$350 to hook up an oven!! That's highway robbery in my book. We were told a $95 visit, but the…read moreservice call charge was not an honest estimate. I spoke with Matt, the company owner, asking him why he was charging so much to simply hook up an oven? He wouldn't answer. Then he told my daughters's college roommate, "I would have done it for free, but not after Being challenged on the price. " I would not recommend this company without an upfront written estimate.

Nick has come and done electrical work at our house on two different occasions. He has become our…read morego to guy for everything electrical. He is an excellent communicator, very prompt and reliable, and does great work.

Nicholas was great! He was able to come out the same day we spoke on the phone! Communicated great,…read morevery efficient and super pleasant to be around while he worked! I had no idea what I needed for my TV mounting. Bought a Samsung frame TV which needs a recess outlet. I even had to call a tech at Best Buy and Nicholas spoke to the tech on the phone to figure out what it was I actually needed. He was super flexible with my request and I really appreciated it. Also pricing was very reasonable!