I have been living in Willow Garden, Vancouver, BC, since 2011. Whole the year, our townhouse has been taken care of very well. There are big two courtyards and a pretty pool that Disney company came last year making a film! Our management, Ciprian and his team have been working hard to keep our place beautiful and comfortable all the time. I, especially, appreciate Ciprian. He is very helpful and kind and efficient. Last year, I had difficulties with my family living here. He listened to my stories carefully and gave me some proper suggestions to solve the problems. It took a while, but he was patient and supported me. The problems were solved, so I sent him a thank-you-email. Surprisingly, he wrote me back encouraging me and offered if I needed help, he would be willing to do that. I wanted to cry! One day our toilet was stuck. I tried to fix it, but I failed: I had to phone him. He picked it up immediately. He explained that a toilet issue was not easy to fix because it needed the big tools and also special skills. It meant I had to call a plumbing company. I asked him for a phone number. Instead of giving me that number, he told me that he would try it by himself. He made it, and we could get a comfortable toilet again. We were happy! This year we had lots of snow. One night, I was worried that I might have difficulties to get out of the townhouse the next day. Following the day, I found that all the paths of our townhouse were perfectly clean. I could not believe it!! Lots of works. Watching the no-snow-paths from my window, I was wondering what time he had gotten up sweeping the snow off paths. I wished that he could have slept well before he started to work. He is always extraordinarily busy helping people and maintaining our places. It is hard to meet him because he is moving around the whole day. Ciprian, all my family appreciate what you have done to us. THANK YOU VERY MUCH. I can tell that HollyBurn is truly lucky to have him and his team here. Our happiness and safety are promised! Best wishes. Kay P.S. Today, it was snowing again. The fresh snow was on the paths where the management swept this morning. My grandson, 8-year-old, was eager to sweep the snow using a bloom. "You can be a manager!" I told him. "No, this is a train track! " read more

It is unfortunate that the reviews posted to date have been negative...my experience has been quite the opposite. I have been a Hollyburn Properties resident for over a year and have been very happy with my tenancy. I have lived in various apartments in the West End of Vancouver over the past 16 years and for me, there are 3 key factors that contribute to my satisfaction in where I am living and Hollyburn has scored high on all 3. 1.) My neighbours. I know this is somewhat the luck of the draw, but there is a screening process and I feel that Hollyburn has done a great job. My neighbours are quiet and respectful of common areas. Rarely do I hear my neighbours. 2.) Cleanliness. The building that I live in is immaculate. The lobby, laundry room and elevators are cleaned every morning. I'm not sure how often the hallways are vacuumed but the carpets on my floor are always clean. There are a lot of binners who go through our dumpster and leave a mess...our building managers are always there to clean up...I even witnessed them cleaning the mess around the dumpster on Christmas morning. 3.) Availability/Accessibility, Responsiveness and General Relationship with Building Manager(s). The managers in my building are always available, whether in their office or by phone. They are always quick to respond to any issues. They are very respectful and unlike previous posts, they have called me at work for permission to enter my suite. I am always impressed at the rapport that they have with the tenants in our building. There are over 100 suites and they seem to know everyone by name. I love my apartment. It is perfect and I have an amazing view. I have no plans to move anytime soon but will definitely consider another Hollyburn building when that time comes. Based on my experience with Hollyburn, I have no reservations in recommending them to apartment seekers in Vancouver. read more

I have been a hollyburn resident for 4 years now at the West Van bellevue ave. location, there is construction going on on our balcony but other than that... The building itself is very clean and relaxing, it's location is just across from John Lawson park so you can see the ocean (i live on the highest floor) and the bridge... it is a little loud here due to all the chaos happening on Marine Drive, but other than that, I find it very nice here. The managers are very kind and helpful and because they are very busy most of the times, the service does run a little slow... But, you learn to live with it. My daughter does play competitive piano so often you hear her practicing for hours, our former neighbours found the music to be soothing and fun, but now our new neighbours that live below us, often complain and it does annoy me quite a lot. With un reasonable excuses, they make my daughter not play piano until 11am!! WAY past the usual 10am reason, and they knock on our doors constantly at NINE o'clock complaining how they can't sleep... Who sleeps for 14 hours?! But I guess no one can really do anything about cranky neighbours... so... Our heaters went on and off during the summer break, so I had the manager get people to come and fix it, they were very flexible about it, and now our heaters work perfectly! Also, our blinds keep falling down, and our managers have been quite busy with other things so we halfly fixed it... it's ok managers, take your time! The structure of this building is very nice although the doorway is a little tight... we've coped with it for 4 years and probably the rest of our remaining lives! I definitely recommend this location to you... AFTER 2 months due to loud and annoying balcony construction working on the weekdays... Please renovate it quicker! Have fun at Hollyburn! (thank you for a nice 4 years!) read more

Again, Hollyburn Properties Ltd continues to impress. After submitting a work request on the morning of Saturday, March 9th 2013 at 48 Isabella Street, management was quick to respond to a bathroom maintenance request within hours. Actually, upon their visit I was surprised (and happy) to learn that a new medicine cabinet and lighting fixture would be installed (and was) on Tuesday, March 12 that is in keeping to Hollyburn standards (they recently upgraded my unit with a new stove and mirrored closet doors too). I've lived at 48 Isabella since 2007 and although the first management company did a decent job, Hollyburn's takeover in the spring of 2012 brought with it a dedicated, experienced and professional team of individuals who are committed to improving their properties and the quality of living for its tenants. As many renters in downtown Toronto will tell you, it's increasingly difficult to find a quality rental apartment in a great neighborhood within walking distance to everything. I can't speak on behalf of other Hollyburn properties, but based on my experience over the last 6 years and of late (longest rental place ever) I can say my rental experience has been a positive one overall. If you're looking for a rental in DT Toronto, 48 Isabella is a gem. NOTE: To support my claim as a great place to live, I met a couple who have been living in the building for 50 years - since the day it was opened. That said, if you're looking for a party pad, this isn't the place. It's filled with a mix of long-term seniors and young professionals who are all respectful of one another and for those reasons no one seems to move. Generally, if you keep to yourself, respect your neighbors, and pay rent on time - Hollyburn will look after you too:) read more

I live at the Royal Villa in Marpole. April 1st will mark my first year here. Recently, while looking for a new job I realized there was a possibility that I might have to move to accommodate my job search and that made me realize how much I love living here and I made every effort to find a job that wouldn't make me have to move. I have lots of reasons for this: * The neighborhood is a great one with so much within walking distance and also located on a main transit corridor that allows me to connect to all parts of the city. * The building is very clean, quiet and I like having a laundry in the building that I can access 24 hours a day. I love using the pool * I like my cozy apartment with its wood floors and a balcony. I was at first worried that I wouldn't be able to fit what I needed into the space but it all fits fine. * Best of all are the managers, Elizabeth and Francisco. They both always have smiles on their faces and take time to make a quick conversation that makes this place feel comfortable, safe and more than just an apartment building. I know I can count on their quick response and help. This place has become my home. And I did find a new job that is in a location that means I won't have to move! read more

As an immigrant, I believe that I landed on my feet when my partner and I decided to rent with Hollyburn. We live in an amazing location with a bus stop right outside our door, and Lucy is an amazing manager. When viewing the apartment, she was extremely helpful and went to great lengths in showing how to use the different appliances and laundry facilities. The lobby and hallways are always immaculate. I do have a few small issues however. The laundry facilities aren't really top of the range and expensive for what they are. The maintenance man isn't really what I would call the most skilled person in the world - our bathroom door would not close and we had to coherse him into fixing it (and it still takes a few tries to close the door properly). I'm not sure if he is the one responsible for adjusting the length of our blinds before we moved in, but they are all uneven lengths and it doesn't look extremely professional. However, I'm really clutching at straws to write any negative things about Hollyburn Properties! I would really appreciate it however if you rethought your no pets policy. My boyfriend and I probably will not renew our tenancy when our time is up due to this reason alone. read more

Hollyburn seems to flag negative reviews for removal, so I don't expect this will be up long. From my experience as a Hollyburn tenant for nearly 2 years I found them to be nothing short of bullies. With every grievance I have had I have faced empty, flowery language with no positive result. I have faced theft of property under their care and months late repairs with never a sincere apology or any accountability demonstrated by the company. Promises of features and resources to convince me to become a tenant were forgotten and later I ended up having to pay for services initially promised me for free, storage locker etc. I recommend a good google search about this company before you consider renting with them, there are some issues widely covered in the local media that paint a good picture of their overall regard for tenants, accurate from my experience. This is only my opinion, I invite you to make up your own mind through research. If I was asked to describe this company in one word, I would say "notorious". Tenancy with them was not a good experience for me, and many of the neighbours I knew felt the same. read more

Well, my husband and I have been Hollyburn residents for just over 6 months now. We ended up having to make the move last minute as our hot water tank in our previously rental burst. We have nothing but good feedback for our previous property manager Dusan and now Lucy. Although she doesn't live in our complex she is very easy to get a hold of and is willing to help where ever she can with all our varying questions! She organises car parks when our friends from Seattle come to stay and can provide laundry tokens quite quickly! We loved all the Halloween decorations but there seems to be no effort in the lobby on the Christmas side of things. Our apartment is very large for a 1 bedroom. The only thing we really miss is having a view but we hope to move up a floor or two when another apartment becomes available. It would be great to be able to see some of the city or the beaches we live so close to! All-in-all we love Hollyburn and would have no issue in renting from them again or recommending to friends! read more

I've lived at Hollyburn Court for about 9 months now and I couldn't be happier. My suite is clean, spacious, and I get to wake up to my absolute favourite view of downtown every single day. The location is amazing and I'm looking forward to another summer in this building to enjoy the beautiful back yard pool area at this property. Most importantly, the building caretakers Warren and Barbara are extremely friendly and go out of their way to make my living experience as enjoyable as possible. Any maintenance issues have been resolved immediately and I also had one small issue involving a miscommunication with the previous caretakers and a specific move in promotion, however Barbara went to bat for me and the Head Office resolved my issue immediately. I've lived in self managed properties before and as long as I'm renting I will always live in a professionally managed building, and I would highly recommend to anyone looking for an apartment in Vancouver to look to a Hollyburn Property. read more

It was sheer good luck that brought my wife and I and Hollyburn Properties together. Three months before our move to Vancouver from Montreal where we both lived for the last 65 years, we found ourselves searching for a new home. After several days of visiting countless properties in the areas that interested us, we were fortunate in visiting Shannon Tower which would end up being our new home. From the very beginning, which involved several visits, the management proved to be sincere in their efforts to accommodate my wife and myself and took pride in all they had to do. All of the renovations that were promised were delivered in a timely manner and even the mover was accommodated as we were not here to accept the close to 100 boxes shipped from Montreal. The service has continued to be first class and even though I am a new member of the Hollyburn family, I expect my living experience to only get better. Thank you Hollyburn. Mr. & Mrs. Larry Shapiro read more

After moving to Vancouver from Victoria last April, I found myself living in a Hollyburn apartment in Kits. My experience here has been awesome so far. The managers live in the building and have helped me a few times outside of their posted "office hours," usually to buy laundry tokens but most recently, to let me into my apartment after I lost my keys. They know most of the residents by name and are always present in the building; cleaning, overseeing renovations, taking care of the garden and generally making sure things are running smoothly. I truly appreciate the time and effort they put into maintaining what is now my home and i feel like part of a community living here. Ontop of all that, the condition of the apartment is top notch as it was completely renovated before i moved in! Now if only I could pay the rent on my credit card to collect points... life would be perfect. ;) read more

I've lived in the Breakers for 25 years and it has only been since Hollyburn recently took over that the place has been clean and pleasant to live in. The renovations of the lobby and grounds are beautiful and bring the building into line with the other well-kept buildings west of Denman. The underground parking has been painted white and lights added - it's finally safe to come and go. And the best part is the pets are all still here. No dog has been evicted. In fact we have some great new furry neighbours. Hollyburn understands that apartment living with pets is a Vancouver way of life. The manager is friendly and accessible and the rennovated suites are top notch with dishwashers and new hardwood floors. I couldn't be happier that the Breakers is now part of the Hollyburn family. If you and your furry pal want a place by the beach and Stanley Park check this place out. read more

1640 Alberni Street One of the good locations in town specially if you get the northern view ones. which is hard to find. Good management, outdoor poor, Rents are slightly higher that other places and the Fob system is outdated and anybody can go to any floor but given the age of the building it is kept in good health and maintenance. Good Manager Jake, is pretty friendly and his lack of dictatorship skills that found in many building managers has made the place a good place. only two minor issues : high rent and hollyburn ppty exercises their outmost rights to increase the max allowable rent increase in BCRTO rules and klack of Key Fob Security for floor are two most issues that are found at 1640 alberni st. Also on a side note, single glaze windows, and lots of back alley noise are issues with every downtown condo but large space in the apartments ! read more

I have lived at a Hollyburn property in the Fairview neighbourhood of Vancouver for a year and a half. The suite itself is quite nice, and had been recently updated prior to our move in (or else was very well maintained). The resident managers live in a different, nearby building, and are generally accessible. They have been responsive to maintenance requests, though we have had ongoing problems with the front door to the unit, which they have not successfully fixed. A ~4% rent hike on our one year anniversary in this building was not a great surprise. Overall, it's been pretty good though. It has been a better experience than some buildings I have lived in that were owned by individuals, where they were not nearly as responsive to maintenance issues. read more

I have rented from a number of different property management companies in multiple cities and none have been as good as Hollyburn. I have a one-bedroom in downtown Toronto, and the rent is very reasonable. It's clear that Hollyburn is interested in investing in its properties as there have been lots of improvements in my building in a short span of time, like new washers and dryers, and kitchen and bath renos. I have friends who live in fancy condos who've asked me if there's a waiting list for my building. The landlord is also a really nice guy and he's always been very responsive to any concerns that I've had. I would really recommend a Hollyburn property to anyone in the market -- it's obvious that they care a lot about keeping tenants happy. read more

My partner and I have been living as Hollyburn Residents for the past year. We love our building managers because not only are they friendly and professional, but they go above and beyond by keeping the building clean, up to date, and they always decorate the lobby beautifully on all the holidays. I believe they have done such an incredible job that tenants who were contemplating on moving out as they wanted to pay less rent, instead decided to stay in this building and move to a cheaper unit because of our amazing managers, and the residents in this building are very much community minded people. I have made many new friends in the building and the warm sense of community makes me both proud and happy to come home everyday. Cara Allan read more

I moved into my first Hollyburn building three months ago, in Vancouver's West End / Downtown. It was the easiest move-in I've ever had (no move-in fee, no requirement to reserve the elevator, no time restriction, no security guard screaming that you can't prop open the door or leave stuff in the lobby). Since then it's been great. The managers (a lovely couple) live in the building and are super accessible - they answer emails and they even decorate the lobby for Halloween and Christmas. I have had one problem - the heat was stuck 'on' in my unit. It wasn't urgent but they came and fixed it the same day. I wouldn't hesitate to rent in a Hollyburn building again, although I would like to take my building managers with me. read more

Hollyburn properties rental is potentially one of the worst property rental companies I've ever experienced. I live in a rental in Toronto at 224 St. George & the superintendent there has been seen & heard spewing insults at residents who have complaints or issues that need to be dealt with. I heard him tell one young woman to "get a life" in front of a lobby with bystanders watching. So unprofessional & potentially dangerous behaviour! I don't know what the other superintendents are like...but at this facility ours is best to be avoided. That's not really an environment in which someone can live in. Because Hollyburn hired this man...one can only wonder what standards they have set for the rest of the superintendents. read more

We have lived in Kerrisdale Tower for the past 2 years. Jack Hilton, our resident manager is hard working, friendly and reliable. We had some inital problems when we first moved into the apartment with the fridge and the kitchen sink. Upon informing Jack, he immedately got the items fixed. Kerrisdale Tower apartments are pretty well managed with the renovated laundry room and the pool area. The building exterior and the surrounding garden are always well maintained. In general, apartments in Kerrisdale vacinity are quite old but Hollyburn Properties have managed to have them up kept to an impressive condition for their age. Definitely, one of the best managed apartment properties in the area. Thank you Hollyburn! read more