Dr. Alegra Virella is very unprofessional, she lacks empathy and interpersonal skills…read more Dr. Alegra Virella is condescending with the parents and pinches children. I talked to the staff and they all mentioned that she is condescending and unapologetic. Please don't take your child to a place that will cause a trauma.

Best Pediatric Dental clinic in town, friendly,fun,dependable,parents are allow in with the…read moreKids,and the Doctors are great at explaining things. But don't take my word, just go and check it out.

Need the old staff back. The new nurse practitioner & nurses don't have any empathy for patients &…read moredon't care if you're in pain but will get mad if you complain!!! What kind of dentist office is this? Never going back & definitely finding a new dentist to go to very very disappointed in services what a shame for y'all's office.

Dr. Carpenter has been my dentist longer than I can remember. My youngest was a patient of Dr…read more Castellano and has graduated to Dr. Carpenter! We are now looking forward to my granddaughter having her first visit! The office is warm, clean and comforting... the staff is friendly and helpful... the dentists are professional and treat us like family. I have never ever had anything less than a perfect experience and I am one of those adults who was traumatized by a dentist when I was a kid! I highly recommend both Dr. Castellano and Dr. Carpenter!

If I could give 0 stars I would. Do not waste your time. Scheduling department does not communicate…read morewell. Different dentist every visit with different opinions. Thankfully I was smart and went with a different Ortho for my other kids. Lesson learned.

Son had a root canal done. Slight complication but they made it right by a follow up. Still needs…read moreanother procedure (2 root canals right side)

Staff very friendly. Dr. Lopez is such a great doctor. He takes the time to explain what's going on…read morewith my children's teeth. Very excellent service and experience. I recommend to everyone!

From the owner: First Dental Home Certified! Sedation Options…read moreWalk-Ins Welcome CHIP, Medicaid, & Most Insurance Accepted

Went there for a consultation for my daughter to get braces, everything was going smoothly until…read morethey told us to go to the waiting room again, for the quote for her braces. The lady said that it would be done able 10 minutes for her to print out the quote and then we would be on our way. We waited there for over 30 minutes, so I decided to go up to the front desk where the woman was on her phone and too busy to acknowledge anyone until she finally looked up, I explained that' I was waiting for a quote for braces and she asked for me to have a seat and to wait. That last about 10 minutes tot the point that I got up and left. I then called the next day and asked for the quote and she said that should would have to get the quote together. Which one made no sense since they should have already had it together since we just went in the other day and 2 what do you have to get together.... She asked me for my email address and told me that she would get the quote together me by the end of the day. It's clearly 2 days after the fact and I still have not gotten a call back or an email from anyone there... you would think that you would want more business and to get money for your business but clearly not... your workers are too worried about being on their phone than taking care of the customer's that are there

From the owner: The Rodeo Culture is our most valuable asset. Our Core Values are cultural cornerstones because…read morethey are the foundation of who we are and keep us focused on the "how" part of achieving our mission. The Rodeo Team is obsessed with Patient Safety, Patient Experience, Smile-DNA™, and our other Core Values because they motivate us to create high-end value for our patients at the most affordable costs. We recognize the importance of communicating our Core Values to the world, because they reflect how we operate and what you can expect from our team.

On December 20, 2019 I took my grandson to have a dental work done. A month prior, I did all the…read morearrangements and Pre-register him. The admissions lady got insurance info and amount out of pocket for me was $ 635.00 and set up an appointment for December 20. I receive a confirmation to show up at 7AM which I did. They have a policy first come first serve, even though I was told show up at 7am! With the appointment. Upon arrival , two walking-in's two minutes before me set us back 3 hours!! That got me upset! After admitting my grandson, and giving him the sedation. They tell me they made a minor mistake and I have to pay and additional $325 !!! Or, they wouldn't do the procedure. Needless to say I will not be giving anymore Business to this location.

My son was a little nervous for his clean up routine but they were kindly n patients with him that…read moreafter a while he was able to do better n was able to go thru