The motel was really disgusting there was stains on the walls and bed and it was clogged the shower…read moreand there was bugs on the bed to and the women was so mean I don't not recommend this place

Hi do I get to pay 70 for a night?? Will be staying longer ?? I seen you guys are very affordable I…read moreneed somewhere to stay as of now

It so clean and very organized and thank you for the service…read more And your customer service is amazing and I appreciate your service

Came to this hotel around Noon on a Thursday. I decided on this place because it was about a 10…read moreminute walk from my boyfriend's house. I've also been here before for their hourly specials. You could ask for a room here for an hour and it's only $10 bucks. That's like super cheap. In my area you get the same deal but you have to buy at least 3 hours. The Asian dude in the front office was hard to understand. I asked him how much for a room for the whole night. He said it was $45 dollars. In all honesty I thought it was too much. I imaged paying him $30. So I asked if he can go any lower. He said $40 but I can't have anyone spend the night. I was like that's fine. Went to my room. It wasn't the flashiest. Basically a bed, a table with two chairs, a flat screen TV, and the bathroom. First thing I noticed is that I only had 1 blanket in the room. So I went back to the front desk and asked the Asian dude for another blanket. He told me there's one already in the room and if your still cold turn on the heater. So I went back to my room to find out the heater wasn't working. Well at least the TV. had basic cable so I watched TV. for a bit. Left the room around 1pm came back to the room around 4pm with my boyfriend. I was stopped by the Asian guy. He was yelling out, "One, One" I told him he's not spending the night he's just going to chill in the room for a few hours. The dude seem to understand and went back. I think the dude owns the place and lives in one of the hotel rooms. So my boyfriend and I did our thing and I took him back home around 7p.m. Getting back to my room it was actually getting kind of cold. You can hear those San Fernando winds blowing. I looked out the window but the view is not worth it. It was just of the airport across the street. My friend called so I started talking to him on the phone. I wasn't sure but I think someone was bagging against my wall to tell me to shut up or just people banging. It was kind of fun looking out my window and seeing how every hour different people leave and come into the hotel. Feel asleep watching the Food Network. Woke up left my room around 8a.m. to do some errands. Came back around 9:30am to the Asian guy reminding me that check out time is at 11a.m. So I got back to my room showered, watched a little TV. and checked out. Overall, I think this place is good. I mean it's hard to beat $10 bucks and hour. Also it's the only hotel on this street that I know has cable and flat screen TVs. Also I mean I paid $40 for a night at a hotel. My friends told me that's about average price. Only thing that messed up my stay was the Asian dude being like a "Big Brother" watching over me. He made my boyfriend uncomfortable when he told us I couldn't have any guest over. He even told me to pay the Asian dude the additional cost for having an additional person spend the night. I was like No, your not spending the night so there should be no additional cost. I've been to two other hotels in the same street, so far this one is the cleanest looking one. I might try another one next time, if I do choose to stay in that area for any reason.

Was it a pristine wonderland that made me feel like a pampered princess? No, though it seemed like…read morea place where Cons would go, it had a lot of Pros. 1) Clean. No evidence of bed bugs. No ants, roaches, fleas, etc. The towels smelled like bleach. The stairwell didn't smell like pee as stairwells are inclined to do. 2) Comfort. A/C worked. Though the shower head was even with my nose, the water was hot, clean, with good pressure. Though the bed was harder than Epstein at a Build-a-Bear, I slept fine, especially with the thin pillows, which I fold around so much at night I end up with a beautiful origami swan in the morning. The room was not cramped. Best of all it had a "wood" floor, so I could walk around barefoot. 3) Customer Service. The dude was friendly. They accommodated my late check-in (9pm) without giving my room away. 4) Wifi. It worked. 5) Other things I liked: coffeemaker, refrigerator, iron/ironing board, free parking. I may have had a microwave, I don't recall. I liked the rolling desk chair, though I doubt the people below me did. A few notes. Noise. I had the last room on a Monday night, and never heard my neighbors, though that might be different on a weekend. Outside, you might hear the cars on the nearby freeway or pneumatic tools from the mechanic next door. Parking. It's free! (yay) But there were only five tight spots in the back that require a 16 point turn to get out. The tenants on the bottom floor parked their cars in front of their room so the lane to the lot is very tight. View. I looked out my window and saw it was going to be a Goodyear. And a Michelin. And a Firestone. Yes, it is a mountain view: a mountain of tires next door. And the intersection traffic. And the freeway a block away. It's probably too expensive for them to plant tall cyprus trees on the border of their property, so maybe they could just paint trees on the window. Location. Well, it's freeway close, that's for sure. It's across the street from a liquor store, which is handy. There's a taco place open past midnight within 400 feet. And a lot of chain fast food restaurants and coffee places are a block down Foothill. Other things to see in beautiful Sylmar, nicknamed the "top of Los Angeles", which got its ironic name for the latin words of forest (silva) and sea (mar): Nethercutt Museum (classic autos and musical instruments), the famous Casades spillway that ends the 340 mile journey of LA Aqueduct water, and the piece of fallen highway from the 1971 earthquake that the Doobie Brothers posed with for their album The Captain and Me. You can watch the Sylmar Hang Gliding Association on Gridley Street near Shimshaw. They have equestian centers and recreation parks. And just a mile from Value Inn is the San Fernando Swap Meet (Th-Sun). Considering this in the adult film capital of the world I have to wonder what they swap there.

It was a comfortable bed in an adequate room in a not so great, but remarkably quiet neighborhood…read more The people running it were nice and accommodating and we slept well enough to be able to drive home 5 hours the next day. It was pricey for what it was, but what isn't these days? All in all, no complaints.

I was very pleased with all of the upgrades the new owners made to the hotel. Newly painted , very…read moreclean and beautiful plantation shutters on the windows . It's always nice to have a mini fridge and microwave right there in the room . And the bathroom was very clean and had beautiful granite ... I would actually feel comfortable taking a nice long bath in it...the new owners are such a nice young couple.you can really tell they take pride in there business. I would definitely recommend staying here if you're in the San Fernando valley. The rates are super affordable too . Definitely worth checking it out.

This is the worst place I have ever stayed at. I understand for the affordability theirs not much…read moreto expect from this place but it does not take pride in the cleanliness of every suit. As I first walked into my room it smelled like cigars the pillow casing seemed old and yellow and not to mention I could not even shower due to the amount of stains on the towels. Don't be fooled by the nice appearances on the outside you'll be instantly let down the second you walk into your room.

I wanted to find a cheaper hotel that was close to Universal Hollywood, had free parking, and had…read morefree breakfast. On those fronts this hotel delivered. This hotel was perfect since I really just needed a place to stay, but it is a budget hotel, so keep that in mind when you book. The bed was very comfortable and the air conditioning worked maybe a little too well. As other reviewers have noted, the carpet is definitely outdated and there are definitely parts of the hotel that are showing signs of wear. Other reviews mentioned the stacked parking, but when we came it wasn't very busy so we were able to find spots without having to worry about blocking anybody in or having to move our car. However I imagine if you come on a weekend it's a little more difficult. The area around is a little rough, but the garage is heavily monitored and we were able to leave stuff in our car without issue. We asked for a quiet room which didn't face the street, which we got, but I think the room faced some sort of playground because in the morning we would hear children laughing and playing so it wasn't so quiet in the early afternoon (luckily we were not in the room for too long) I appreciate how there is a microwave and a decent size fridge in the room which made it great for when we brought food along. One bummer is that we never got housekeeping. They stopped by really early and we told them to come back, but they never did. Since we were only there for two nights it wasn't a huge deal, but it would have been nice to get our rooms cleaned.

Had a conflicting time at this hotel. I stayed here because it was close to the airport (about a 10…read moreminute drive). The room was comfy and clean and what you could expect at any Best Western. Everything else I wasn't ready satisfied with. The staff seemed a bit apathetic and did not really speak to you unless spoken to. The area the hotel was in was not the nicest area. I felt comfortable because I only stayed one night and didn't have to explore the area but I could see this being off putting to some folks. The biggest thing for me was that I couldn't sleep comfortably. They room has blinds and no curtains so bright and early, my room was fully lit. The window also faced the street so you could hear traffic all night. I also heard people talking outside. Then when breakfast started in the morning around 6AM, I constantly heard tables and chairs being pushed out and around. It sounded like it was on top of me so I imagine the dining area was on the floor above my room. I tried turning on the fan with hopes it would drown out the sounds and it did muffle it but not nearly enough. All these things could just be issues with the location of my particular room (205) but either way, they severely effected my stay. Also, the bathtub had a drip so it was constantly dripping. I really wanted to like this hotel, but not getting a comfy sleep effected my rating.

Night staff was much better than the afternoon. I was chosen as guest of the day and I'm a Diamond…read moremember. I checked in around 4. Jan 31. The receptionist seemed over the day. She had no smile, called me a totally different name, offer nothing for a diamond member. The y young lady at night was fabulous and more than made up for checkin. The young man the next day was awesome also. Word smell in the room but it dissipated when the air was turned on. No streaming so I knock a star for that. Contentment breakfast was a great addition. The place could love some love and care. Appreciated the LYFT option because the shuttle wasn't available. Lyft was great and only 15 minutes away from BUR.

This is hands down the worst hotel experience of my life -- and yes, I am saying this clearly: the…read morestaff were openly racist, especially toward Asians. If you are Asian, I strongly recommend you do not stay here. We arrived after a long trip with two young kids, completely exhausted -- the kind of exhaustion where you can barely stand or walk. We checked in and went up to our assigned room on the 3rd floor... only to find that someone was already inside the room. Let that sink in. We literally opened the door and found another guest already occupying it. That is not just unacceptable -- it is a serious safety issue. We went back downstairs, shocked and frustrated. While we were standing there waiting, the front desk guy was checking in another guest and was extremely friendly to her, smiling and handing her a bag of goodies -- while completely ignoring us, even though we were clearly waiting and had just reported a major issue. Then another staff member came over -- rude, cold, and with zero apology -- and simply clicked around on the computer and handed us a new room key like we were the problem. The replacement room was facing the freeway, and the noise was unbearable. We could not sleep at all. Between the dangerous room assignment, the complete lack of professionalism, and the blatant discriminatory behavior, this hotel deserves zero stars. I have stayed in many hotels -- this was by far the most disrespectful and disturbing experience. Avoid this place.

Everything, the cleanliness, the smell, they need to have an exterminator come for bugs, roaches,…read moreand bedbugs, the beds fridge couch and microwave needs to be replaced and the lights on the side of the bed needs to be fixed and the television needs to have English added and the additional channels and amenities are not included in the stay this place is not up to standard for even one star!

I stayed here last night and everything was up to par. This motel is under new management Delma and…read moreDallas no longer work here. The new managers are definitely better! The manger always walks around with a smile on his face, his wife is very sweet, and his daughter is a hard worker as well. They are remodeling some of the rooms; they are upgrading. I still like the rooms that are not remodeled; everything is very clean. I hope they keep the kitchenettes on some of the rooms. They have the best prices in the valley and most importantly they provide the best customer service. This is why they will always have my business; I will continue to be a customer.

Horrible service. Very rude, careless, and extremely unprofessional, especially the owner…read more"boss-lady". My elderly mother and I were so disappointed that even the nice location of this hotel didn't help change the bad vibe.

I stayed at this hotel for one night and had a very unsettling experience. We drove seven hours and…read moreonly stayed here because it was close to CSUN, where my daughter had orientation. The TV turned on by itself at 1am, 3am, and 5am, and the alarm clock also turned on randomly during the night. It was nearly impossible to get any rest. We checked in at midnight and got settled in just before the TV turned on the first time. My daughter had to be up just after 5am, so she got no sleep because of the TV issues. When I brought this up to the lady at the front desk, she knew which room I was staying in without me even mentioning it and said other people have brought that issue up. She stated the TV is somehow set on a timer and they can't seem to fix it. Why weren't we notified at checking in? Why wasn't the TV unplugged? The next morning, I noticed a bite on my palm. I showed it to the owner, as she was coincidentally on the phone with pest control. The pest control guy told her I was bit by a mosquito. Not long after, I noticed another bite on my finger as well as bites all over my forearm. Upon leaving the parking lot, another guest told me he was bit all over his body and the hotel refunded his stay. Despite these issues, there was no offer of a discount or compensation, just an apology. I expected better from a professional establishment, especially when it comes to health, safety, and sleep quality. I will never return nor recommend this place to anyone.

Back in 2015, this place was one of many places I stayed until I got back up on my feet during hard…read moretimes and it was everything I needed to get by. Watching Simpsons on FOX and a roof over my head. Yeah, the area wasn't welcoming but I didn't care and it was the best value for my buck. Water worked. Had plenty of space for clothes and stored food in the fridge. Never had the chance to use the communal kitchen, laundromat and pool. Been 10 years and felt nostalgic to write a review. Thank you again.

So here's an honest review,…read more pros: it was a very cheap hotel and for someone like me who had to get smtg very last minute with not a lot in the bank, it was perfect, I was staying there to go to a convention down the street and it was only 10 min which was great, website says no private parking (from what I remember) but there is an area to park in the back, it's gated and you have to press a button to get in or out which me and my friend were very happy about, the fridge was pretty nice, not a mini fridge, it had two different doors for reg fridge and a freezer, lots of drawers and cabinet space, tv worked well, bed was comfortable and pillows were comfortable and the locks on the doors were electric so you need a card to get in. Cons: there were stains all over our sheets, nothing crazy but more like stuff you can't really get out (coffee, wine, etc) but one of these sheets had someone's name written on it with a pen?? To us, it looked like they just didn't change that sheet, pillows had stuff on it too, we ended up going to get pillow cases to cover them, I personally didn't see bed bugs but we did have an encounter with two roaches, one dead and one alive, they are the size of horse fly, one of the drawers had nerds clusters in it and it looked like some of the nerds were on the floor too, there was a medical cabinet that had an old bag in there with god knows what, someone got a arrested the first night we stayed there, lots of yelling and threats (also would like to add this was not in their control and the front desk did call the cops), when I was checking in, the man asked if I wanted to see the room I said yes and when leaving he asked if I was staying alone and as a younger fem presenting person, this made me very uncomfortable for a older man to ask me this, I thought it was inappropriate and made me feel unsafe before I even got the key to the room, very thin walls, we were right next to the kitchen and could hear everything, I didn't want to take a pic for their privacy but also in the kitchen there were these couches and there looked to be a homeless person sleeping on one, there is absolutely no security on the grounds aside from the cameras and the gate and for this hotel being in a "rough" neighborhood, I feel like it's needed to insure the safety of their guests and also I don't know if this is just a hotel or not, it almost seemed like it was part hotel and part apartment complex, not really a bad thing but just thought it was strange Over all, would I stay here again, most likely not. The cons outweigh the pros too much I don't think I will ever come back unless needed too, there were other hotels with similar rates nearby that I'd rather not come back to this one.