Everything, the cleanliness, the smell, they need to have an exterminator come for bugs, roaches,…read moreand bedbugs, the beds fridge couch and microwave needs to be replaced and the lights on the side of the bed needs to be fixed and the television needs to have English added and the additional channels and amenities are not included in the stay this place is not up to standard for even one star!

I stayed here last night and everything was up to par. This motel is under new management Delma and…read moreDallas no longer work here. The new managers are definitely better! The manger always walks around with a smile on his face, his wife is very sweet, and his daughter is a hard worker as well. They are remodeling some of the rooms; they are upgrading. I still like the rooms that are not remodeled; everything is very clean. I hope they keep the kitchenettes on some of the rooms. They have the best prices in the valley and most importantly they provide the best customer service. This is why they will always have my business; I will continue to be a customer.

Horrible service. Very rude, careless, and extremely unprofessional, especially the owner…read more"boss-lady". My elderly mother and I were so disappointed that even the nice location of this hotel didn't help change the bad vibe.

I stayed at this hotel for one night and had a very unsettling experience. We drove seven hours and…read moreonly stayed here because it was close to CSUN, where my daughter had orientation. The TV turned on by itself at 1am, 3am, and 5am, and the alarm clock also turned on randomly during the night. It was nearly impossible to get any rest. We checked in at midnight and got settled in just before the TV turned on the first time. My daughter had to be up just after 5am, so she got no sleep because of the TV issues. When I brought this up to the lady at the front desk, she knew which room I was staying in without me even mentioning it and said other people have brought that issue up. She stated the TV is somehow set on a timer and they can't seem to fix it. Why weren't we notified at checking in? Why wasn't the TV unplugged? The next morning, I noticed a bite on my palm. I showed it to the owner, as she was coincidentally on the phone with pest control. The pest control guy told her I was bit by a mosquito. Not long after, I noticed another bite on my finger as well as bites all over my forearm. Upon leaving the parking lot, another guest told me he was bit all over his body and the hotel refunded his stay. Despite these issues, there was no offer of a discount or compensation, just an apology. I expected better from a professional establishment, especially when it comes to health, safety, and sleep quality. I will never return nor recommend this place to anyone.

My last experience with Travelodge years ago was not good at all so I was not excited to stay here…read morebut my partner insisted. This would've been 5 stars if it wasn't for the trucks passing by since it's very close to the freeway. You can hear it inside your room I didn't like that. I was surprised how the room looked inside I was very satisfied with the floors and upgraded essentials and the bed was nice and spacious. Bathroom lighting was not good very dim could use an upgrade. The floors walk path was very scary for me since I'm afraid of heights. It looked lopsided not leveled almost slanted towards the parking lot. I would stay here again because of the room.

After a long drive from the Bay Area, I needed rest and staying at the Travelodge by Wyndham Sylmar…read morewas a blessing. If you are road tripping through the Los Angeles area and need a clean, no hassle place to recharge quickly, this hotel does exactly what you need it to do. I loved the hotel being just off the freeway, making it very convenient for me to get rest and head back on the road in the morning without any stress. The thing that stands out the most is the cleanliness of the hotel. The room was spotless. The parking lot was also very clean and well maintained, which added an extra sense of comfort when arriving late at night. There are large parking spaces as well, which makes it easy if you are driving a larger vehicle or traveling with luggage. The rooms had fridges and wireless internet, but most of all, the service was good and I was well rested. It is a straightforward stay, but it delivers exactly what you want after a long drive, which is peace, cleanliness, and convenience. I would most definitely stay at the Travelodge by Wyndham Sylmar again.

The motel was really disgusting there was stains on the walls and bed and it was clogged the shower…read moreand there was bugs on the bed to and the women was so mean I don't not recommend this place

Hi do I get to pay 70 for a night?? Will be staying longer ?? I seen you guys are very affordable I…read moreneed somewhere to stay as of now

RICK was completely professional, quick and friendly. I'm not sure how he can take all of the rude…read moreaggression he has to deal with on the daily. I really commend him for being such a great and patient guy. He handled rude customers with kindness. We had to stand there while another customer overreacted when we arrived. Rick tried to deescalate while remaining calm and respectful. Kudos to Rick!!! Ample parking. I don't the the area too well but it felt safe parking in a well lit parking spot. The hotel is huge. Do not expect a Ritz Carlton. We knew what we were paying for when we chose to stay here. We never bring valuables but we also did not experience the things that others complained about. The hotel was very clean. The pool was very large and clean. The rooms are gigantic. No elevator. Yes, the place is older. Don't expect a renovated upscale building. This is an older building that with clean bedsheets, spacious rooms and a place to rest your head for the night. Snack machine : everything (instant soup and candy) were $3. There is also a drink vending machine (soda and water). We loved the bed it was super firm. Not one you can jump on. Pillows were awesomely plump and comfortable. We had a great sleep. At check in, all adults staying overnight, must supply their ID. It is then scanned into their system. I suppose this is to hold all adults accountable for ruining their hotel and to stop customers from having hotel parties. The walls are thin. You can hear trucks if they are coming from behind the hotel. You can hear your neighbors walk down the hall to their rooms. Air comes in through the balcony. Bring and wear ear plugs to sleep Check out is at 11am. The area is super clean. The pool area and trees are immaculately cleaned and trees and grass trimmed. Very maintained. The balcony's are clean. The hallways feel eerie because they are long and empty. Bedrooms have linoleum/laminated wood which was nice and clean. We loved that our room and area did not smell like smoke. Some places say smoke free and you can smell smoke. We didn't not smell any smoke. Check out was easy and quick. Just walked up to the window, let him know our room and gave Rick the key and we were OUT. Room had a coffee machine, alarm clock, TV, hairdryer, clothing iron, fridge and lots of clothing drawers. Two chairs to sit and relax. TIPS: Don't bring valuables Bring ear plugs. Good for a night or two just to rest your head WAIT TIME:                N/A we were checked in immediately 5/5 HOST (ENTRY):     5/5    SERVICE:         5/5           SERVER NAME: Rick OVERALL CLEANLINESS:       5/5 RESTROOM CLEANLINESS: 5/5 STAFF CLENILINESS: 5/5 SECURITY (IF ANY):    NONE AESTHETIC (ARTSY OR BORING): boring but it served its purpose PRICE:             4/5 could be a little less PARKING:       5/5

The little middle eastern man who checks you in is RUDE. He has no business dealing with customer…read moreservice. He refused to let us get a room because my dad booked the room under his card. After watching him disrespect many customers who walked in, I lost my patience. I'm glad it happened because the hotel is gross. Bugs all over, ran down, and bad customer service. He would not give me a supervisor or owners name to tell him about my experience, and when I asked the housekeepers for this information, none of them spoke any english or understood me. I will be calling the health department and BBB. This was the worst customer service I have ever recieved in my life.

I just don't recommend this place unless your a guy. I walked to the gas station near by and there…read morewas a drug deal. Then when I walked out of my room a guy who was at the motel stopped and there's homeless out in front. There was bugs coming to the light, restroom vents, and shower. I stayed at someone house instead

Terrible service the manager Billy very rude they dont like dealing with women. My husband had a…read morebad stay. He not one to complain. So his wife took over.

It so clean and very organized and thank you for the service…read more And your customer service is amazing and I appreciate your service

Came to this hotel around Noon on a Thursday. I decided on this place because it was about a 10…read moreminute walk from my boyfriend's house. I've also been here before for their hourly specials. You could ask for a room here for an hour and it's only $10 bucks. That's like super cheap. In my area you get the same deal but you have to buy at least 3 hours. The Asian dude in the front office was hard to understand. I asked him how much for a room for the whole night. He said it was $45 dollars. In all honesty I thought it was too much. I imaged paying him $30. So I asked if he can go any lower. He said $40 but I can't have anyone spend the night. I was like that's fine. Went to my room. It wasn't the flashiest. Basically a bed, a table with two chairs, a flat screen TV, and the bathroom. First thing I noticed is that I only had 1 blanket in the room. So I went back to the front desk and asked the Asian dude for another blanket. He told me there's one already in the room and if your still cold turn on the heater. So I went back to my room to find out the heater wasn't working. Well at least the TV. had basic cable so I watched TV. for a bit. Left the room around 1pm came back to the room around 4pm with my boyfriend. I was stopped by the Asian guy. He was yelling out, "One, One" I told him he's not spending the night he's just going to chill in the room for a few hours. The dude seem to understand and went back. I think the dude owns the place and lives in one of the hotel rooms. So my boyfriend and I did our thing and I took him back home around 7p.m. Getting back to my room it was actually getting kind of cold. You can hear those San Fernando winds blowing. I looked out the window but the view is not worth it. It was just of the airport across the street. My friend called so I started talking to him on the phone. I wasn't sure but I think someone was bagging against my wall to tell me to shut up or just people banging. It was kind of fun looking out my window and seeing how every hour different people leave and come into the hotel. Feel asleep watching the Food Network. Woke up left my room around 8a.m. to do some errands. Came back around 9:30am to the Asian guy reminding me that check out time is at 11a.m. So I got back to my room showered, watched a little TV. and checked out. Overall, I think this place is good. I mean it's hard to beat $10 bucks and hour. Also it's the only hotel on this street that I know has cable and flat screen TVs. Also I mean I paid $40 for a night at a hotel. My friends told me that's about average price. Only thing that messed up my stay was the Asian dude being like a "Big Brother" watching over me. He made my boyfriend uncomfortable when he told us I couldn't have any guest over. He even told me to pay the Asian dude the additional cost for having an additional person spend the night. I was like No, your not spending the night so there should be no additional cost. I've been to two other hotels in the same street, so far this one is the cleanest looking one. I might try another one next time, if I do choose to stay in that area for any reason.

I would not book this hotel unless you are just sleeping for 8 hours. It is bad. We are on a 3…read moreweek road trip and just needed a stop over. All the hotels in the area were over $200 a night. This was $112 including tax. The ac is 40 years old and does not work. The carpet is no longer flush with the floor. The windows are help together with tape. The chairs and broken. I noticed other road trip folks in the parking lot which was a good thing. Normally this type of hotel is temporary lodging illegal activities.

I've been coming here since 2022 and I have always got treated with respect! The owners are so…read moregenerous and reasonable. The rooms I get are always cleaned and stock on supplies. The A/C works amazing and so does the heater!

If I could give this place negative reviews I would. We were given room 117 and it was DISGUSTING…read more The whole room smelled of cigarettes, all the walls were dirty and nasty. There are stains everywhere, the bedsheets had stains. And in between the mattress my bf found trash of a sex toy. Do not stay here it's gross and you definitely will not "feel like home" luckily we were able to get a refund after being told "we used the room for more than an hour" and then we said we were looking at it and looking for bed bugs etc and then we're told "next time you won't get a refund after using the room for more than half an hour" but don't stay here not clean.

Saturday actover 15 2022. The rooms looks nice but…read moreunfortunately we ran into a little bed bug problem in room 109 hopefully they get this cleaned up soon and hope I didn't bring any home with me. I was bit quite a few times