I had a truly disappointing experience at Lotus Spa, and it centers on the actions of Dr. Michelle…read moreFacer, the medical director and owner. I made a simple mistake on their new online scheduling system and reached out to correct it. Rather than receiving any understanding, I was met with a rigid "policy," no exceptions. Even worse, Dr. Facer refused to address the situation personally. She left her staff to deliver her decision instead of taking responsibility for the response herself. And that response? I would still be charged for the appointment I accidentally booked -- but I was "welcome" to schedule another appointment for the following week and pay for that one too. That is not customer service. That is not leadership. That is a business owner choosing to hide behind policy rather than help a customer who tried to fix an honest mistake immediately. I was literally preparing to book additional services when this happened. Their unwillingness to show even minimal flexibility made my decision easy: I'll take my business elsewhere.

The service was wonderful as always. It really is a great, relaxing experience when we go in for…read moreour husband/wife pedicures. The staff is is warm and friendly. Big shout out to Janel and Kang for another wonderful pedicure

It was an okay experience. Nothing out of the ordinary. Nothing special. Really beautiful…read moreestablishment.

Horrible quality! I'm not giving my money to this place…read moreever. I got plenty of services with them and is always a hit or miss. I had a pedicure today and is ugly!!! I can see my ugly toe nails cause after asking for a darker pink and giving to her, she still gave me a see through pink. I can see all my imperfections and even nail polish from my previous pedicure. $61 went down the drain.

The ladies at this business are absolutely amazing. Leslie did a wonderful and thorough job…read morelistening to exactly what my son wanted done to his hair. The owner was so knowledgeable about products and tips! I highly highly highly recommend this place. We will be back!

Absolutely thrilled with my recent trip to Jackie's--wonderful staff of ladies there and phenomenal…read moreprices to boot! I had foils and facial waxing done for well under a hundred dollars and a wonderful stylist named Alexi. As far as Salons go in Menomonie this one is definitely a great find. 5 stars for great prices, great people, wonderful work, and free coffee (always a great perk)!

Beautiful salon. Awesome people. Can book online which is super convenient. Would definitely…read morerecommend.

Very friendly, got my hair dyed there a while ago and they did a great job. They offer lots of…read moredifferent services and prices aren't that bad.

I enjoy every appointment at Rejuvenate. The place is very clean and very friendly. Everyone can…read morecarry on a conversation which makes the experience much better. I have never left disappointed. A wonderful group a people, thanks for everything.

I had an absolutely wonderful first appointment with Amy at Sapphire! The appointment making…read moreprocess was very easy, an immediate response, and able to get in for a haircut very soon. Amy could not have been more kind, friendly, and attentive to the type of cut I was wanting. Loved the atmosphere, the camaraderie with other staff, and especially loved how my hair looks! I rebooked my next appointment for cut and color, and am looking forward to it!

Tried making an appointment on a Saturday for Sunday. This is was incredibly soon and I understand…read morethat. I kept calling the salon over and over because the hours said they were open. On their website it kept saying to Facebook message for an appointment only (first of all.. what??). So I did. Someone called me very soon after that and when I asked her if they possibly had any appts on Sunday her response was "well we usually don't come in on Sundays... Okay. So I made an appointment for the next Sunday! An hour and 20 minutes before my appt the stylist texted me saying she was sick and couldn't come in. Also that no other stylists responded to her to take over my appointment. She asked if I wanted to reschedule and I told her no. Never texted back and no one called again after that. They definitely couldn't care less...

This place is so underrated! It was my first time here and I booked my appointment online 2 days in…read moreadvance. They had plenty of openings which was super convenient. My nail tech was Vi! The place is brand new and had plenty of space to move with lots of pedi & mani stations. The atmosphere was spa like with soft relaxing music and pretty quiet. This place actually smelled good and didn't have that awful harsh acetone smell like most salons have which was a huge benefit! All of the staff was super welcoming and nice. Vi was running a little behind from her previous client so instead of having me sit there and wait, she had her coworker begin removing my old manicure until she finished up. She was super friendly, precise and took her time. It took a total of 75 mins. I would highly recommend her! The only downfall to this place is that they don't have massage chairs while getting a pedicure but instead of have large comfy chairs and they are a bit pricier than other places. $55 - dip manicure $10 - nail polish removal Overall the experience was great and I will definitely be coming back!!

Luna is the BEST! I got a dip manicure and she is so precise and takes her time. I'm super picky…read morewhen it comes to getting my nails done (I'll only go to a place if my dip lasts 3+ weeks). Here it lasts AND it looks nice the entire time. In addition, The salon is super clean and sooo relaxing. It's basically a spa which is so much nicer than the typical gross nail salons around town. I LOVE coming here! Come and you won't regret it!!