Best place to feel completely pampered! Every time I get a wax done it is thorough, friendly and…read moreI'm always left feeling respected. These people know what they are doing and am always glad to get back into town to enjoy some "me"-time here.

I've been to some salons where the workers were rude, but this place takes the cake. I don't care…read morehow frustrated you get with a client, you go to a back room, curse us out, and then come back with a smile. You don't imply that you weren't going to call my friend back because she left a "bitchy" voicemail after your employee messed her hair up. She wanted her hair a specific way, and they were unable to deliver, and then got an attitude with us when we came back in wanting it fixed. We had to wait 2 hours for them to open late though. Regardless of what's going on in your own life, please make sure someone's there to open, or at the very least leave a note. I've never left a salon so enraged, and it wasn't even my hair who they messed up. It also appeared to be very disorganized, and not very calming for being a salon&spa. I highly discourage anyone from getting their hair done here. Or at least until they work on their customer service and organizational skills.

Kristy is incredible, and has taken care of me since I began my curly girl journey. She has this…read moreinnate talent of seeing your hair for all it can be. She is no BS - gives me the real opinion on my ideas, and leaves me more in love with my hair every time. I trust her, and enjoy her. I have traveled over an hour to see her, and will follow her anywhere. Kristy is the most bad ass woman I know, and I make sure my girls know all she has accomplished. There are Uptown Curl locations in Maple Grove, Menomonie, Stillwater and FARGO! I love my experience and the results. Thank you!

From the owner: We are a curly hair focused salon for all types and textures!read more

I've only been to Jill. She is an expert with the fillers and Botox that I have now received twice…read morefrom her. I am happy that I found Sakura after moving to the area. I had a regular dr I'd seen for years for everything, and a couple I've had to try when moving. Those didn't end the worst, but not great. Jill is a true talent.

I waited several weeks to leave this review because I wanted to make sure I wasn't reacting…read moreemotionally or out of haste. After having time to reflect, I feel strongly that other clients should know about my experience. I would encourage anyone considering this clinic to carefully consider before subjecting themselves to work with Sarah. Based on my experience, I found her communication to be unnecessarily hostile and lacking in understanding or professionalism. There are other clinics in town that I believe provide a much more respectful and customer-focused experience, and I will personally be taking my business elsewhere. Here is my story: I initially came to this clinic because I wanted my skin looking its best for my wedding. I spent around $800 on Botox with Kassie, and both Kassie and Sarah knew that my goal was to have good skin for my wedding photos. I then wanted to schedule one or two facials before the wedding, specifically to safely remove peach fuzz. A few months earlier, Sarah had used a blade to remove it and accidentally scratched my entire face, leaving small cuts and scabs across my chin. I understood that mistakes happen, so I didn't hold that against her. This time, however, I specifically communicated my concern to Kassie. She recommended a different tool that she described as being "cut proof." When I arrived for my scheduled facial, I was told the tool was broken and that we should reschedule. I had already rearranged my work schedule and made arrangements for my animals to accommodate the appointment. I asked whether there was another service I could receive instead, but was told they didn't offer anything else and that we should simply reschedule. Kassie then suggested calling in a prescription for acne. I provided the necessary information, went to the pharmacy, waited in line, and then discovered the prescription had been sent to the wrong pharmacy. I had to drive to another location, adding roughly another 45 minutes to an hour to an already wasted appointment. A few days later, I returned for my facial and paid around $350. I also asked about fitting in another facial before my wedding, and Kassie told me to call and schedule one. The next day, I noticed an additional $100 charge. When I asked about it, Sarah told me it was a cancellation fee. I explained that I had not canceled the appointment -- Kassie had asked me to reschedule because the tool they intended to use was unavailable. At no point during that interaction was I told that I would be charged a $100 cancellation fee. I would have been much more understanding if this had been clearly communicated to me at the time. Instead, I was charged after the fact and then told that it was simply the clinic's policy. I tried to resolve the issue respectfully over text during business hours. After several messages went unanswered, I received an automatic reply stating that the clinic would be unavailable for several days. I responded that I wished the issue could have been addressed before she was away because I felt the charge was unfair and had never been explained to me. Sarah's response was extremely hostile. She took offense to my referring to her being "on vacation," even though I was simply referring to the automatic message saying she would be unavailable. The conversation escalated from there, and I was ultimately told that I was no longer welcome at the clinic -- one week before my wedding. The $100 itself wasn't the issue. It was the lack of communication, the fact that I was charged for an appointment I did not cancel, and the way my concerns were handled when I tried to address them. I have spent thousands of dollars at this clinic and expected basic professionalism and customer service. Instead, I left feeling disrespected and extremely disappointed. Although Kassie is nice to work with, I would never work with Sarah again.

Katie was great with my hand tattoos! Confident in her work, relaxing atmosphere! I would…read moredefinitely recommend The Beauty Room!

Jenn is amazing. She cares for what she does and you can tell just by the way she talks!read more

Friendly and fun. First time there. happy with the experience and hair cut. Avada Solon which is…read moremy preference

A great neck and head massage prior to the shampoo and hair cut! Plus, they carry Aveda products.read more

Went there on a whim, Amy got me in spur of the moment and was i ever happy she did! I have longer…read morehair and like long layers and she did a fantastic job. My hair feels so soft and flowing and that cut was just what I wanted without chopping too much off. She was very friendly and easy to talk to and the place was very unique inside. Will definitely be back,Thank you Amy,Barbara L

I've only been to the Garage Salon once, so keep that in mind…read more I had a 9 am appointment and was offered coffee upon arrival - a nice touch. I did have to wait a bit for my stylist, which seemed odd - running late by 9 am when the salon is almost empty? Odd. The wait wasn't too bad though, since it's a nice environment to be in. Otherwise, Annie was gracious and easy to work with. I'm not super thrilled with my cut, but I think that's due in large part to my own mis-instruction. (I asked for a trim and then realized after the fact that I wanted a cut.) So, it's definitely pricier than some other options in the area, but not as pricey as the same experience would be in a larger city. I would visit again since I'm not convinced that the low points of my experience would be repeated.

I had a truly disappointing experience at Lotus Spa, and it centers on the actions of Dr. Michelle…read moreFacer, the medical director and owner. I made a simple mistake on their new online scheduling system and reached out to correct it. Rather than receiving any understanding, I was met with a rigid "policy," no exceptions. Even worse, Dr. Facer refused to address the situation personally. She left her staff to deliver her decision instead of taking responsibility for the response herself. And that response? I would still be charged for the appointment I accidentally booked -- but I was "welcome" to schedule another appointment for the following week and pay for that one too. That is not customer service. That is not leadership. That is a business owner choosing to hide behind policy rather than help a customer who tried to fix an honest mistake immediately. I was literally preparing to book additional services when this happened. Their unwillingness to show even minimal flexibility made my decision easy: I'll take my business elsewhere.

The service was wonderful as always. It really is a great, relaxing experience when we go in for…read moreour husband/wife pedicures. The staff is is warm and friendly. Big shout out to Janel and Kang for another wonderful pedicure

I go here to get my eyebrows waxed and I love the girl that does them! And also a bonus, One time I…read morewas complaining to her that I always break out the day after I get my eyebrows waxed, but then she recommended this exfoliant and I was willing to try anything at this point because I have struggled with acne all my life and thought 'what's the harm?' Well she knew her products! I did not break out AT ALL. I was so shocked. Gonna have to give her a better tip next time I go in! Also....everyone was friendly, the place was clean, and they were all very professional!

The staff is very helpful and nice! I have been there to purchase shampoo and check the place out…read more However, the owner is highly rude. She tried to tell me what I wanted. I am a person who is extremely particular with my hair and only go to Aveda solons. So when I say I know what I want, I know what I want. She told me how great she is at her job and found it useful to tell me half way through our conversation that I was speaking to the owner. Like I care? Hope she treats her staff better than she does her customers. Will never go there.