The pros - Theater…read morewas clean, seats were comfortable, movie started on time with good sound quality, cheap matinee pricing, the girl at the concession stand was friendly and attentive The cons - EVERYTHING ELSE Kid taking money was less than friendly Kid taking tickets just looked at me when I walked into the door and presented my ticket Popcorn tasted stale and like it was leftover from last night Person who appeared to be manager on duty was standing at concession stand basically yelling at the staff about another employee My entertainment dollars will be spent somewhere else next time

I agree with others that one star is extremely generous. CASH ONLY, this place is a "cash only…read morebusiness" and unless they move to the 21st century, they should be OUT of business. Staff can't even spell "customer service". The last two experiences, I have encountered staff who were borderline rude and certainly did not seem interested in offering a pleasant moviegoing experience. I will not be going back.

Popcorn tastes like it's been sitting for hours at least. Theater room is extremely hot. But the…read moremovie is good. However, you need to teach your staff that not all people look the same. I shouldn't have to yell out "then it's a good thing I have a vagina" because your staff are so concerned about me going into the women's restroom. I was not blessed with big titties, and I prefer my hair short. And yet your people are so worried about policing who goes in which bathroom? Weird. Didn't realize where people poop and pee is so important.

We came here a few weeks ago and were waiting to be able to take our seats in the theater. My son…read moreand his friend sat down on the floor up against the wall because they do not have any seating in the lobby. They have tables set up but no seating. A little, short Indian man came out from behind the counter and told my son and his friend to get up. Right there in front of us parents. We could not believe it. What nerve. We stated loudly in his direction, "If you don't want people sitting in the floor then maybe have some seating in your lobby!!" My son, not one to cause a scene or a stir stood up to appease him but my hisband sat down in the floor just daring the man to say something to him. We won't be back. There aren't any good theaters in the Jackson area anymore. The ones running them now know nothing about customer service. They are rude and they act like they really don't care. No wonder it looked like a ghost town in there. I hope they go bankrupt. It's what they deserve.

They had no water fountain. They changed me 2 dollars for a cup of water. Didn't tell me until…read moreafter tha the would charge me.

Excellent for all the family. Can't beat the people running the theater. Want to go to a theater…read morewhere you feel safe and cared for, come to Humboldt Plaza !!!

Well...Hello! I was introduced to this theatre 12 years ago when our son began as a UTM…read morestudent...have attended many times and NEVER have been disappointed...its always clean, Everywhere inside, outfront and in the parking lot...door windows are clean...restrooms fresh...employees always pleasant, positive experience and the cost is totally affordable! It's truly a great place for the entire community to experience the Big screen....and today well...they have knocked the ball out of the park...new, cushy highback theatre seats...the floors have been stripped, sealed and buffed...smells like a new car !! I am proud for the owners, the employees and the community. Thank you! I totally appreciate what you do and believe you will be in business for years to come. So, anyone within a 50 mile drive...if you are looking for a little jaunt...head on over...you won't be disappointed.

Okay, I've gone here since the day it opened, so I'm nostalgic & biased. But, holy cow, I love that…read morethe admission is so much cheaper here than in northern Virginia. The newer theaters they added could be larger, but, beggars can't be choosers! LOL

I have been going to this place for a very long time with my friends and my parents. I've always…read moreenjoyed the atmosphere and the staff here comfortably.

The seating is very comfortable; plenty of room…read more Concessions are hit or miss: candy and popcorn are fine (although I didn't see the butter topping dispenser on my side of the lobby); the hot dog was a total ripoff. The bun was as hard as a rock, and the hot dog itself was mediocre. Don't waste your money. Staff: another mixed bag; ticket seller and ticket taker were pleasant; first person at concession stand looked like I disrupted her whole day by ordering food; second person was much more pleasant. For the money it costs to see a movie and get food, I expect the people to at least be courteous (most were), and the food needs to at least be edible.

Cool theater. Great spot for indie movies and a good selection of food for a movie theater. Love…read moregoing to this place!

Great films and grown ups as the audience. I wish there were more food options but otherwise, it's…read moregreat.

Only 3-D movie theater in the area. Prices are good…read more Its a 3 screen family run theater. In need of a bit of updating but nice. Staff is friendly.

I grew up with this place. My parents grew up with it too and now my niece is going to the movies…read morehere with her friends. I remember when is was just one screen and the upper level was a balcony. It went through some bad years but the previous owners converted it to 3 screens and kept it going. It is now under new ownership. The staff is very friendly and the popcorn is fresh. They get an extra star for this alone. So many theaters, including one in Jackson, get their popcorn delivered in bags. Snacks are reasonably priced. The theaters themselves are okay. They are clean and the seats are comfortable. The sound proofing in the walls seems pretty good. I did not notice any sound from the other theaters bleeding through during any of my visits. They loose a star for the screens. They are very small but that is not why I am deducting. This is a small theater so I did not go in expecting a giant IMAX screen. I subtracted a star because the upstairs screen has several wrinkles and uneven spots. Movies are a visual medium and this type of flaw in the screen is very distracting. The downstairs screens are high up on the wall and I had to crane my neck and look up to see the movie. Also, the image on the screen had a faint sort of out of focus "ghosting" quality to it. That's when you see two images that don't quite come together into a single focused image. I don't know if that had to do with the odd viewing angle or not but it was distracting. The movies are current and varied. In the old days the movies were months old and many popular hit movies never made it to Milan at all. Finally, the Ritz gets an extra special compliment for putting up a big, can't miss it "No Cell Phones" sign. So many theaters want to ignore this issue, but mobile devices are the scourge of modern movie going. The Ritz owners should be thanked for making an effort.

Everyone is so nice and friendly. Prices are better than Jackson's. Food is better. Theatre is…read morecalmer. Parking is easy.

I love this place! Great for movies with friends! Though there is only one screen, I love the…read moreservice and the entire "family business" ambiance.