Disaster. I was contracted with Holp through Lowe's. First thing first - Lowe's designer and PM are PHENOMENAL, and have worked their behinds off to make this mess right for me. I had a week where Holp didn't show up. The week my project was supposed to be wrapped up on a Monday. I emailed April, no response. Now, my house is a mess of boxes. I was told not to put anything away in the cabinets because they were going to clean them out. I am very aware of the disorder of my half moved in house. I emailed April and asked why they just skipped out on me for a week. She responded back with an insulting, degrading email about how stuff was in the way and I was asked to move it so they moved on to a project "ready to receive them." Blamed it all on me. Which is ridiculous. First off... never were my boxes complained about. And there was plenty of walkway. If I knew things needed to be moved, they would have been. Why would I delay my already overdue project? From then on out? Sabotage. I swear on all things, this aggressive woman told her husband and son to do the bare minimum and make a joke out of the 50k or so of money I put into this 117 year old house - a house I bought to better the lives of my girls and I after my husband died last November. Now I have to have a new contractor come in and fix all of the crap and mess they left me with. They cleaned NOTHING. Cabinets that they told me to leave clear? Packed with dust and rubble. Not a single wall was wiped down after drywall. Wall behind fridge left untouched. Chunks of caulk on my new floor, cabinets and sink. Storm door has massive gaps. Shelf in cabinet didn't fit so they just left it hanging there. No caulk between my tiles and tub. Just a gross gap. Left a huge chunk of trim on the ground, unattached with nails sticking out in my daughters room. I have a missing piece of trim. My fridge didn't fit. The counter top is too small in the bath. Their communication is non-existent. It's awful. Nothing was "finished". They are unapologetic and April is absolutely unpleasant and vengeful. Maybe they are capable of good work, but not if you dare criticize them. April will eat you alive. I will leave pictures. You can be the judge!
**update: my washer sprung a massive leak. Plumber came today and told me that the install and plumbing is a joke. Pipes aren't even attached to the wall. My new floors are ruined. I have a restoration person coming to give me the bad news. Added photos. read more