Our first time buying a home couldn't have gone any better! Jordan at Holt Homes has been so upfront, helpful, and considerate. He really treated us like friends and that he'd do anything and everything to make sure everything turned out the way it should and that we were happy. All through the process he gave us updates, and informed us on all sorts of things we didn't even know we needed to know about owning a home. He gave us tips and tricks as well. He's always been super responsive, and has gone out of his way to make sure everything is perfect for us. THANK YOU! read more

WARNING! If you're considering buying a home from Holt Homes, please read this before signing your closing documents. I purchased a brand-new home in the Stone's Throw community, and I genuinely wish someone had warned me before I made this decision. Buying a new home should bring peace of mind. Instead, it has been months of frustration, warranty claims, and excuses. My biggest disappointment isn't that defects exist--every new home can have issues. It's how Holt Homes treats homeowners after closing. Once they have your signature and your money, the attitude changes. Instead of fixing problems, they repeatedly explain why they don't have to. Here are just some of the issues I have experienced: * Poor front porch design. The porch sits on a 20-24 inch concrete foundation, and when a vehicle is parked in the driveway there is only 12-16 inches left to squeeze between the car and the porch to reach the entrance. The concrete is so high that vehicle doors can hit it. The sharp edges have repeatedly injured my child and scratched our vehicles. Holt Homes' solution was to give me the phone number of a contractor so I could pay to fix their design myself. * The interior stairs have squeaked since day one. A brand-new home should not sound like an old house every time someone walks upstairs. * Four large tree stumps were hidden under bark dust and gravel in my backyard. I only discovered them after beginning site preparation for a concrete project. Holt Homes refused to remove them, claiming they had been cut to final grade, even though they still protrude above the ground and interfere with normal use of my property. * The sliding patio door is defective. Parr Lumber inspected it and confirmed the frame is bent. The door requires excessive force to open, yet the issue remains unresolved. * Fence posts started leaning within the first month, and I was told this wasn't covered under warranty. * Poor insulation workmanship and HVAC design problems. Rooms with raised ceilings don't receive enough airflow, and the proposed solution was simply to close vents in other rooms instead of correcting the system. * No emergency backup heat was installed with the heat pump, leaving the home without a secondary heating source if the heat pump fails. * The hot-water recirculation system creates a loud water hammer every morning, waking my entire family. Construction also continued with very little respect for residents already living in the neighborhood. Heavy equipment created massive dust clouds that covered nearby homes, vehicles, and yards. I spent more than 1.5 hours cleaning construction dust from my own property after one day of work. My advice to anyone considering Holt Homes: hire your own inspectors, verify everything yourself, and don't assume problems will be resolved after closing. Test every door, every window, every system, and inspect every inch of your property before signing the final paperwork. If I could go back in time, I would choose a different builder. Based on my experience, I cannot recommend Holt Homes. read more

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I am not currently having a house built by Holt Homes, but they are building a new neighborhood directly behind our home. They have consistently started working well before the 7:00 a.m. legal start time. Sometimes as early as 6:00 a.m. I have reached out to the for-men and Holt Homes several times. Always being assured that this would stop. There is another builder also building in the same area, and they have always started after the 7:00 legal start time. Legally, they have from 7:00 a.m. to 10:00 p.m., so I don't understand why they think it is appropriate to start hammering and being as loud as possible at 6:00 a.m. Based on their extreme lack of respect, I would NEVER buy a house they have built or refer a friend to them. Horrible Company! read more

13825 NE 107th Street, Lot 30 Heartwood Neighborhood (New Development) by Holt Homes BUYERS BEWARE; THIS PROPERTY HAS IMPROPER LAND GRADING AND WATER RETENTION ISSUES! I was in the process of purchasing this property, when I noticed that water was accumulating in several spots, after running sprinklers 2x daily, and not being absorbed by the soil fast enough. The east side of the house is adjacent to the water retention pond, and there is a valley/trench between the properties along the wire fence, trapping water between the properties. On the west side of the property's backyard, along the wooden fence, the ground is uneven, with a big dip on the far end close to the perpendicular wire fence. There is no proper way for the water to drain into the back water retention channel. Finally, on the west side of the front yard, there is also a big dip in the sod area next to the sidewalk, again creating a water accumulation issue with no proper drainage or absorption, with potential to overflow and spill over on to the sidewalk and the street. When I noticed the issue with the water, I brought it up to the sales agent Jennifer Brown. She dismissed the issue and tried to assure me that the 1-year warranty would cover any potential flooding issues for the first year. I informed Jennifer that the issue already exists and needs to be dealt with now, rather than through warranty. I also informed her that if the builder does not solve this issue, I would back out of the purchase contract. I had an independent inspector perform a property inspection, and they noted this issue in the inspection report. After that, my real estate agent suggested to the builder to install a French drain. At first Jennifer was hesitant and tried to convince me that this would not be an issue and if it becomes one, I could address it to their warranty department after I take possession of the house. I reiterated that if this issue is not solved now, I would not buy the property. Jennifer then agreed to have the drain installed. I requested to be present during the installation, and that it had to be written in an addendum to the purchase contract. My agent and I listed the installation request on an addendum, signed it and sent it over to Holt Homes for their signature. When I arrived at the property for my orientation, I met with TJ Kinison and Curtis Barber, both Superintendents for Holt Homes. TJ told me that Holt doesn't sign any addendums related to inspection reports, but they are willing to fix some of the interior and exterior issues of the house that were addressed in the inspection report. I found that odd, but proceeded with the orientation, as I was primarily concerned with the French drain. Then TJ told me that the French drain was installed this morning. I'm no expert on French drains, but that really seemed odd for the installation to have been completed that quickly, since my orientation appointment was at 10 am that morning. That also made me question why it was not documented in an addendum prior to the work being done. After my orientation meeting, I went over everything with my agent. I informed her that the French drain was installed this morning, and she immediately responded by saying that Jennifer told her that the installation was the previous day. I knew then that something was off and told Jennifer that I will have an attorney get involved if they don't provide an addendum. My agent and I went over to the property to check if there is a French drain in place, dug up the gravel on the side of the fence, but could not see any piping in place. All we saw was a narrow, shallow ditch that was dug up from the edge of the fence into the water retention canal behind the property. I was very upset and told my agent and Jennifer that I feel like I'm being deceived. I asked for pictures and written proof that the installation took place. At this point, Jennifer agreed to provide an addendum, and to have her superintendent meet me at the property Monday morning to show me the installed drain. On Monday, Jennifer sent us a picture of the drain asking to accept it as proof, instead. I declined and asked to have the drain inspected by a drainage/landscaping professional for functionality and efficacy. The inspector concluded that the drain was installed improperly and is not functional. He identified two other areas with issues and noted the need of 2 more French drains along the opposite side of the property, as well as a 50-gallon drywell. I decided to back out of the purchase and asked for my earnest money deposit back. Holt is not willing to, and since it is not beneficial for me to litigate this matter legally (cost/time), I essentially lost $5K to disingenuous, dishonest company that compromises quality, lacks integrity, moral compass, and only cares about profit. I believe that I was deceived, misled and given a non-functional solution. This is my 2nd distasteful experience with Holt, and will never deal with them again! read more

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I've been forced to write a negative review on Holt homes. I'm in the Hearth at Millican Creek development in Lafayette. I've owned my home only 15-months. I agree with other reviews in regard to workmanship. There were many issues discovered after moving in that have been totally unacceptable. For example, they installed heat registers under open doors, several of the window sills were uneven, measurements inside closets were not plumb or even close to plum, there are gaps in the front door that allow bugs to come in, the fence planks were cut even with the bark and not the ground, and numerous amount of cracks in paint and grout. Additionally, when they promise a one year complementary maintenance check up the painter showed up without all the paint and people showed up when not expected. The biggest issue happened just last week. The supposed expensive hybrid hot water heater stopped working. When the plumber came out to inspect and determine the issue, it was found that the heat pump had failed and the entire hot water heater needs to be replaced. I found out several days later this issue with the same model has happened with around four other home owners in my community. Because I'm past the one year mark of home ownership Holt will not pay for the labor charge to install the new water heater, even though it's obviously defective. I'm currently in the process of attempting to get the hot water heater replaced and seek out other avenues to get reimbursed for installation. Lastly, when viewing all the 1857 models prior to purchase, they all had vinyl flooring. What I wanted! When viewing the drawings of the house I bought, it showed carpet. I asked to have it changed and was told no. There wasn't even anything installed yet. It felt like a bait and switch. I thought Lennar homes had issues. I'm equally as disappointed with Holt now. I will say, however, the Holt employees that I have been working with from purchase through repairs have been very helpful and pleasant! read more

I would. My experience with them has been absolutely terrible -- full of misleading information, broken promises, and shady business practices. I entered into a pre-sale agreement for a property and paid earnest money based on the assurances provided by their sales agent. Before making the deposit, I was specifically told that the second-floor and kitchen windows would offer beautiful scenic views facing the terrain, as the neighboring lot was a lower-elevation, single-story home. This was a HUGE reason why I decided to go forward with the purchase. Fast forward to January 26, 2025 -- I received progress photos from the builder, and guess what? There are NO windows facing the terrain. None. Due to a reversed layout that no one informed me about, the windows now face the opposite direction -- directly toward a two-story neighboring home. Instead of scenic views, I get to stare at walls. When I tried to address this, things only got worse. I discussed switching to another lot, but Holt Homes' conditions were inconsistent and unreliable. Erin Their broker and regional manager gave me conflicting information at every turn. When I finally decided to cancel the contract, I requested the return of my $20,000 earnest money and $7,468 in upgrade fees. Their response? They threatened my broker, saying I might lose ALL my money if I proceeded with cancellation. Then, they offered me an "option" to terminate the contract only if I signed an unfair agreement forfeiting my upgrade fees -- even though these upgrades were chosen based on their own design center's recommendations. It's clear that Holt Homes misled me from the start, using an incorrect floor plan to get me to sign the contract and never informing me about the reversed layout. They have suffered NO actual losses -- those upgrades were made per their suggestions -- and yet they still tried to keep my money. What a terrible experience!!! read more

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I'm currently closing on a Holt Home in Eagle Point and it's been a nightmare closing using their in-house mortgage lender CLM Mortgage. It is not worth the $20k in incentives; which more than half went to closing costs. It took weeks to get an appraisal and costed me hundreds of dollars in extra U-Haul costs due to delays, let alone the stress of running out on our townhouse lease, possibly being without a home, etc. I would recommend using your own lender. The only reason this is 3-stars and not 1-stars is because Tyler (the Holt Realtor) was helpful and the superintendent for the house made the repairs my third-party inspector noted. UPDATE: I've been waiting for months to get warranty issues resolved. The quality in my home is much worse than I had hoped. Walls are uneven, paint is thin with putty patches all over and are turning yellow, my sidewalk is pitting and starting to crumble, I have gaps in the eves that are allowing bugs to enter, and I think I'm missing about 750sq ft of grass/sod in my backyard. I've placed the issues in their portal and have called and messaged the local team Jenn and Chad, plus Lisa at warranty, to get some updates on these issues and it seems like I am being ignored. At this time, I would not recommend Holt Homes to friend or family. Most people I have talked to in the neighbor have expressed similar dissatisfaction. read more

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Holt uses horrible HoA management company that violates Oregon traffic laws to constantly fine homeowners who do an immaculate job at taking care of their property so much so that homeowners fix issues with the homes such as water issues and poor build quality. I think there maybe a class action against holt unless the figure out buyers do not like the HOAs and management companies. I bet if holt stop the policing and did whatever they could to advertise no hoa they would sell Every home in their inventory. read more

We own a home at 340 W 19th. First all the photos on the Hearth site show laminate flooring in the great room. It will also show this in all the models. But the home we got has carpet. So there is a 4 ft entryway before the carpet which goes past the Coat closet into the living room. Guest greater than 2 will wait outside as you take coats (wet?) across the floor to drip in the carpeted closet. The great room isn't a great room because they only carpeted the living room area definining it for you. It is small now and good luck fitting a sofa that isn't shallow and looking up (way up) to watch tv. A great room isn't one contiguous room and the carpet divides it into a living room and kitchen/dining combo. Saturday Holt went around pounding carpet nails because my partner stepped on one coming through the carpet between the living and dining room. Move upstairs and 2 room vents come up UNDER the open doors. The vent is configured to send half the heat into the hallway and the other into the wall. Aimed into the room would have been nice. Don't think about a doggy door into the back yard unless you want muddy paws on your living room carpet. There is no sidewalk to the front door so if 2 cars are in the driveway your package's will be delivered through the front landscaping, bushes and mulch. I was up at 4am due to noise from a diesel truck and the street cleaner because the bedroom I am in (2nd largest) is in the front. Expect +7am to 7pm+ noise. Yesterday we met 2 other couples and discovered that ALL OF US have received HOA warnings. We got ours in the first month. They are not very nice. I regret ever buying here. read more

I love my house, however, I could not recommend Holt Homes to anyone due to the less than stellar workmanship and the fact that any issue becomes a battle. I sent in a warranty request because I had standing water in the back yard. A rep came and looked at it and said it wasn't "that" bad. You would sink a couple of inches walking through one area. They tried to blame it on the neighbor overwatering and when I said that wasn't the case, they blamed it on the high water table. They agreed to "fix" the problem and simply dug a shallow trench and put river rock in it. I called them back because I was having landscaping done and wanted this fixed before it caused a problem with the landscapers. They didn't come out for a few days and then told me it was the fault of the landscapers changing the grade of my property and that my warranty was now void. They did agree that the landscapers, corrected the grade of the property but the warranty was still void. They finally said they'd install a French drain, but when they came to do it, we realized they weren't going to meet industry standards for the French drain and I think they were just trying to shut me up. I told them to leave if they weren't going to do it correctly and ended up having to pay for a French drain to be installed properly. There have been other issues and all have required a battle to get fixed. Most recently, I am having some difficulty with my HVAC. In my conversation with the rep I mentioned that I've had issued with the thermostat since day 1 and would be replacing it. She told me that, unless I used their vendor, replacing the thermostat would result in voiding my warranty. It shouldn't be a battle to get decent customer service and have the home you pay for taken care of by the builder. It's really a shame because I do like the house, but I would never buy another Holt home and certainly wouldn't recommend one to anyone I know. In fact, my daughter mentioned the house next door is empty and did I want to buy it for her and she'd make the monthly payments. Much as I'd love to have my daughter living next door, I wouldn't help her buy a Holt Home. read more

We just closed on our new Mo home we had our daughter work with Jenny & Megan to be our eyes there ( currently live in Idaho ) our daughter met with Jenny at the house & things that were in need of repairs were taken care of ... they stated on top of all inspections there & worked to get some repairs .. our thanks to them , we closed today yay !! read more

Shady business, they will cheat their way to make sure they are between the guidelines of having something done incorrectly and how it's Suppose to look, a friend of mine had them built her house and there was no type of help to improve it instead they went and made excuses that it's legal to have it in such horrible shape. The service of these people is extremely cheap, inconsistent and the value is NOT worth it. RUN AWAY GUYS read more

I have been having difficulty with Holt pretty much since taking occupancy three months ago. Nothing was treated with a sense of urgency (broken refrigerator from the beginning) and progressing to water leaking from the community garden into my backyard. This most recent issue has been going on for over a month, and is still not resolved. They keep giving me the run around and indicating they are working on it, but nothing is actually done. They just told me not to have any work done on my yard until they "figure it out". It is affecting me financially as well as I keep paying service fees for time and labor from my landscapers. I have been unimpressed with this entire experience and would caution anyone from buying a Holt home, it's a joke. read more

First and foremost do your research. Holt is not accredited by the BBB AND has a rating of F. Terrible! We just lost my Dad and closed a chapter in our lives of caregiving for my parents for the previous 5 years and were looking for a fresh start for our family. We tried to purchase our dream home in May 2024. Put $10,000 in earnest money down as stipulated in their contract. We also put down $10,000 in money that wasn't optional for the upgrade selections of the home. We entered contract when market was stable, made repairs to our home, moved things to storage to list our home and had until November 15th to sell our home. During the time frame between May and November home sales slowed to a halt with interest rates on the rise and the upcoming election. We dropped the price of our home by $60,000 to try to sell while they dropped the prices of all of their homes by $25,000 along with included upgrades and incentives to new buyers that were unavailable to us. They became our main competition and we reached out several times asking for help and offers to assist us in being able to further drop the price of our home and they offered only $15,000 for closing if we could even sell our house. We learned the hard way that if you come in without a realtor of your own they aren't willing to negotiate at all! Pretty sad when we saved them $21,000 up front by not having to pay our realtor. November 15th came quickly and they wanted $3,000 more from us to extend our contract with no added help in a still unstable market and in the middle of the holiday season when home sales are always at an all time low. Needless to say we didn't have $3,000 more to put down and were already looking at losing $20,000 due to their very unethical contracts and upgrade fees. Not only have we struggled tremendously financially during this time and become unable to pay our bills on time if at all, but the holiday season was less than joyful as we've suffered through this situation and are trying to get back on our feet again after no resolve to an unethical company in Holt Homes who stand on their advertising as trusted. We did everything right and had our home immaculate for selling and they have no problem burying us in financial debt and struggles while keeping our $20,000 and the price of the home we were to buy at the same price. They also did this to our neighbors. All we have is regrets. This is a company that believes they thrive on integrity and Christian values and tout trust. Thanks Holt for robbing us blind. read more

I was a fan of holt homes until I started getting Nasty HOA violations for petty things. I travel for work. So, If you travel for work please understand you will be targeted by HOLT HOA. Oh and besides my house is less than 1 year old and it creeks like its 100+years. Lennar is better than holt in my view now. If you are looking in Estacada go with DUgan Estates. No HOA. read more

If I could give zero stars I would. Last review I had Dianna from Holt respond and asked me to call because she wanted to help. Never returned my call. What a joke. Horrible service. I would NEVER buy or recommend anything from Holt. Hard earned money spent on terrible work and service. Shame on them!!! read more

On December 15, 2020 I had a home inspection done for my newly constructed Holt Home. The inspection report came back with 5 SAFETY ISSUES, 4 MAJOR CONCERNS and 18 items needing attention. An email was sent to Holt Homes stating I would not be closing or doing a final walk the next day as scheduled. Holt Homes returned a threatening response, stating, "you will be at the walk tomorrow, or else....". Per the home inspection report: *The house had NO insulation in the crawl space or attic. None. Zero. *There were gaps around pipes that had not been sealed for fire protection. *There was standing water in the crawl space and cracks/undermining in the stem wall. *There was a water leak in the attic, that would have most likely gone undetected if the insulation had been down. *The radon mitigation in the crawl space was not done. Less than 1/3 of the vapor barrier had been installed. *There were electrical wires in the crawl space that were hanging inches above the standing water. *Mold was growing in the crawl space due to the water intrusion. *Vent pipe screens and barriers were held in place with single pieces of tape. There were 18 other issues in addition to these. Holt's answer to these issues were, "That's being done tomorrow." or "I went into the crawlspace, there's no water." (As we were staring at a picture of a puddle of water and a wet, cracked, stem wall in the crawl space.) And my favorite, "Where did your inspector get his license, out of a Crackerjack Box?" I was assured EVERYTHING on my report would be addressed and remedied by the 18th... which was just two days later. I scheduled a inspection for the afternoon of the 17th. The re-inspection came back with the same issues, except the insulation & gaps around pipes. Nothing else had been done though. When I sent Holt an email with the re-inspection report attached, I once again stated I would not be closing the next day as planned. I received replies from both of Holt's Superintendents for my Development. They both stated everything had been addressed and I had sent them the first report, from the 15th, and that I would lose my escrow money if I refused to close. Another attempt to bully me into purchasing a house that was unsafe and uninhabitable. How the City of Ridgefield even signed off on a Certificate of Occupancy for a house with multiple code violations and safety issues, is beyond me, but they did. DO NOT TRUST CITY/COUNTY INSPECTORS TO DO THEIR JOBS, because clearly they don't, at least not in Ridgefield, WA. After receiving the email from Holt's Construction Superintendents threatening to take my escrow money, I sent them an email educating them on how to read an inspection report. It was clear that there are very few new home buyers that have inspections done prior to closing. Most buyers assume because it's a brand new home there will be no issues. That is so WRONG! There are usually more issues, especially with how quickly houses are being thrown up by these developers. No one is doing quality checks, including city/county inspectors. I finally agreed to close on January 4th, 2021, after having a third home inspection. My only request of Holt, over and above asking them to make my home safe to live in, was that they pay for the third inspection ($600) that should have never been necessary. I ended up paying approximately $1,500 in home inspections. Holt didn't even acknowledge my request. They completely ignored it. Shortly after I moved in, I received a survey from Holt asking about my home buying experience. I filled it out honestly and gave them permission to contact me to discuss. A few weeks later I received an email from another "suit", higher up than the first. He asked if I would be willing to discuss my experience with him. I replied to his email the same day, saying I would be more than happy to discuss it with him. Two months went by before he reached out to me again. He stated my email ended up in his junk mail folder. (Yeah, right. I've used that line too when I forgot or didn't want to deal with an email.) I will never do business with Holt again and I would also strongly discourage anyone who asked. They are building 400 more homes in my Ridgefield Development. If you do decide to purchase a Holt Home, DO NOT SKIP THE HOME INSPECTION! They tried discouraging me from having an inspection done from the beginning, saying it could hold up my closing. I don't think they were happy when I told them I wasn't concerned about the closing date, I was in no rush. I'd rather be safe than sorry and boy, am I glad I was. read more

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We don't even have our house built yet. The latest "update" has just pushed the estimated completion back by another month, for a total 5-month delay. So far. I'm dreading what other problems to expect. We've been deceived, stalled, ignored. I'm not sure I even want to live in the house if it ever gets done. read more

dont do it. everything seems great until you move in and the first 30 days is over. their warranty team will fight tooth and nail to not fix anything. absolute terrible experience. read more

We were recently in the home market and checked out some of their new developments. We liked the floorplans they offered - several with main floor bedroom and full bath. The prices seem a bit high but again this is new construction so perhaps to be expected with builder costs being equally high. What we didn't like was their policy regarding Earnest Money. It is their policy to retain your E. M. even if you cannot follow through with purchase due to a problem with the buyer of your existing home (if you are selling one to move into a Holt development.) They made it clear that there are 0 exceptions to this rule. Being that we had previous experience with a buyer who breached their contract with us, we felt this policy is unreasonable in certain circumstances such as this. That said, if you don't have a home to sell, it may work for you. read more

Do not buy one of these homes. They are not good quality and cheaply made. We bought our house 2 years ago and we have already had our microwave break, dishwasher break, 2 light fixtures go out, the furnace was not installed properly, the walls are thin as heck, the outside faucet broke, and we had a leak from the furnace that leaked thru the ceiling. They offered no help or even to have someone come look. This is one of the worst home builders in the area and there are many other home builders with much better quality and a company that cares not just selling inadequate homes now days. read more

The house is beautiful however having Holt respond to warranty work has been a joke ! We have had standing water against our foundation since we bought the house. We were told to wait until we have 72 hours without rain to submit a ticket. We did that in May and we're told two weeks it is still not complete and told to wait until September, almost 5 months ! Really come on Holt do better! In the meantime my yard is running down the hill and my French drain is not even in the ground. I am not a construction worker but I can see that this is not effective. read more

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Have been asking for over a year to get things fixed and I have had to fight tooth and nail to get anywhere. Still issues and still not fixed. Very frustrated. I pd alot of money for this house and am so disappointed in promises not kept. Wish I had bought elsewhere. read more

Avoid building with Holt Home! Absolutely poor quality. We have nails coming up from the floors and the steps causing wounds on us and the kids, lights pulsating, breakers flipping and shutting of the refrigerators and BBQ, foundation issues that Holt is refusing to address, trim discoloration, moisture that builds up in the dryer exhaust which causes moisture in the drywall. We have lost both AC and heat multiple times and then just today it has gone out again! The heating/AC problems have now been going on for a year with continuous problems and no long terms fixes. We have flooding up to the foundation plus mud and loose rocks coming from the rock wall which jeopardizes the structure of the wall. The pump under the house is high and was never plugged in. Holt refuse to take an sort of accountability and fix things. read more

By far the absolute worst home buying experience I've ever encountered. If what you're looking for is 4 walls with a roof you'll do just fine with them. If your expectations are more than this buyers beware. It is almost laughable that they can hand you keys in this condition. July 2022 purchase - REGRETTABLY read more

A lot of lip service...hurried, sloppy construction. Holt warranty does not cover anything and getting anything repaired or constructed and installed right is not on their agenda. Very bones budget on too high priced homes.. We paid 100% and unfortunately were ripped off. Spend your hard earned money elsewhere. read more

Buyers beware..... these homes are poorly built. The finishings are even worse. Half of my doors were hung incorrectly and do not shut, even after I asked the builder to fix them 3 times (they lied about fixing it, and what kind of contractor can't haing a door?). The yard floods, and they lied about fixing it (they just piled bark dust over the low spots). Whoever installed the cupboards chipped them and tried to fix them with plaster patching compound (and they lied about fixing them). I have an outlet that the breaker trips every time I try to use it. The tile installation looks horrible, with grout slopped on everywhere, and is now cracking. Water is seeping into the crawl space due to poor drainage and incorrect lot grading. The under-mounted sink was glued to my counter because someone was too lazy to use the manufacture provided brackets. read more

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I've lived in their Peach Springs Development in Ridgefield almost two years now and very happy with the home. I made sure I had all my warranty items taken care of in the first year and only problems were with flooring issues and tile to repaired and grout. Also cabinets needed a lot of touch up with dings and paint chips. All in all I'm happy with the home and it's very energy efficient. Love having the HOA that mows, edges and fertilizes the front yard weekly. I would recommend Holt Homes and consider buying from them in the future. read more

These people are pumping out houses at the expense of quality. You do a walk through prior to completion of the sale. This is where you inspect for damages, quality issues, etc. They fixed maybe 20% of what we marked up. The overall craftsmanship is horrible - flimsy cabinetry, cheap looking finishes and their colors make the entire neighborhood look worn out after only a year. Then the backyard flooded because they did not put in proper drainage and their response - it's your problem now. This issue can potentially impact all homes in the community and they don't care despite it being a Holt Home community. So unprofessional and unethical. All other home builders in the area have a warranty and good customer service. After these people get your money, they are laughing at you all the way to the bank. read more

If you want to have someone argue with you on every aspect then choose Holt homes. There is no quality when it comes to Holt Homes. Kitchen sink continuously rusts from the get go, report it in the walk through they tell me its normal and they won't change it. My fireplace is a fire hazzard, heats up the mantel so hot after only a few minutes. Water heater leaking, had to change out my garage mats, I tell them the issue at the one year they tell me I need proof, a video of it leaking. Anything I brought up at the walk through was argued and basically said that they won't be fixing it. Even the door that chipped because it was hanging too low to the carpet. Why even advertise the one year walk through if you are not willing to listen. Only thing they can do is paint touch ups. Super disappointed in the company and staff. Staff very argumentative and look at you as below them. If you can, avoid this company. read more

We have not had good luck with their so called Warranty Department. Beware and get everything in writing. Definitely don't have a lot of trust with them, unfortunately. read more

We are so pleased with the response to our water heater issue on Friday the 13th. I contacted Matt in the afternoon and he had a water heater repairman call me and trouble shoot the problem. This is the second time we have had an issue that Matt has been responsible for that has been handled expeditiously, prior to Matt we had some issues but since he has been hired we are very pleased with the response and the resolution of our concerns! Way to go Holt Homes and Matt !!!!! read more

When I noticed that erosion was occurring along my fence lines, reached out to Holt Homes for assistance. I contacted Matt Gagliasso, Holt Homes Customer Service Manager. Matt offered to place sod along the fence line where the erosion was occurring. Within a few days, the sod was in place and working very well. I was really impressed with how willing Matt was to help me out and how quickly the problem was taken care of. Based on that excellent customer service, I would be pleased to recommend Holt Homes to any prospective home buyer. read more

Kept delaying their jobs and barely came to repair their construction defects. They quickly get their jobs done to sell their houses and once it was sold, so slow getting things done. So disappointed with the new house with a lot of problems that are never getting fixed. read more