Landlord is professional. Apartment was clean, maintained and quiet.read more

I am moving to rockford and didnt really have any idea where to live. My new job suggested this…read moreplace. The place has a very cute community. Julie and Lucy were very helpful, with everything from the application to the tour.

The leasing agent and manager are super sweet! They let me look at an apartment even though they…read moredidn't have any available! Applied on Wednesday and got approval on Monday!

If I could leave negative stars for this apartment complex, I would. Please do not rent from these…read morepeople! They are bullies and they will try to rip you off. I am a single woman and also a nurse that works night shift 12hr shifts. Because of this, I am often sleeping in the daytime. Yearly Rock Valley apartments requires you to have an apartment inspection, which would be fine, if they were able to actually schedule a date and a time to do the inspection. Instead they told me that they would be entering my apartment anytime between 9am and 5pm Monday through Friday. When I requested a specific time for an appointment, due to my sleep schedule, they said they could not accommodate this. I had to threaten them with Illinois law in order for them to agree to my request. I don't think it should be that hard to schedule an appointment so I know when a man is going to be entering my home. Anytime I attempted to schedule a maintenance request it was the same situation. I had to literally fight to schedule a specific date and time and half the time they would show up at a different time than what was scheduled or not even show up at all. One of the maintenance men also smelled awful and would stink up my entire apartment every time he entered. The Property manager Stacy was extremely useless and anytime I had a question or concern she was unable to answer my question. The washers and dryers that charged you $1.50 for washes and $2.00 to dry, never worked correctly and smelled like urine. As others have stated in their reviews, moving out was a nightmare. They provided me with a huge list of things that needed to be done/ cleaned before moving out which is fine because I was already planning on leaving the apartment better than I found it, but the list was excessive. The list included things like "dusting off the top of the water heater" and "dusting off the tops of the cabinets." They also required me to paint over the few tiny nail holes that I had in the walls. They did not provide me with the paint to do this, I had to buy it myself. To make things worse, they took over a week to send me the correct paint color to buy. Before I moved out I notified them that one of the burners on my stove wasn't working. They fought me on scheduling an appointment to fix this before I moved out. I had to email them multiple times asking them to come fix this and when they finally came, they stated they had to replace the entire stove. The stove they replaced it with was clearly about 20years old and used.Then on our final move out walk through they informed me that they would be charging me for this "new" replacement stove. The Corporate manager, Randy, was extremely rude to me through this entire process. He yelled at me during our final walk through inspection telling me that I put the safety of the other residents at risk because I delayed them fixing the stove. He also told me that the issue with the stove was a fire hazard, and that he had notified me of this (which he most definitely did not). I told them that I had adequate documentation through the emails sent to them, proving that It was them delaying my maintenance request and not me. The corporate manager Randy also refused to give me his full name when I asked for it. He also refused to give me any contact information to higher up management that could help me. When I turned my keys in to them, they tried to get me to sign a document agreeing to pay for the stove and a bunch of other stuff with absolutely no prices listed. They could not give me a total amount that they would be taking out of my deposit. I refused to sign that document and requested a different document stating that I had turned in my keys and they refused. I did not expect to receive any of my security deposit back and I was honestly ready to take them to small claims court. I am happy to report that I did get a large majority of my deposit back. I believe that is largely due to the fact that I kept detailed documentation of every encounter I had with them through emails. Moral of the story DO NOT LIVE HERE!

From the owner: Affordable Apartments For Families Or Individuals In Loves Park. Rock Valley Apartments are located…read morein the beautiful city of Loves Park, IL. We have something to offer everyone from an individual looking to rent, or an entire family. Several models and sizes are available. Our apartments are located just a few minutes away from I-90, so travel is easy. The location is also near several restaurants, entertainment venues, and shopping. Rock Valley Apartments has an on site office for direct contact with management. Most maintenance requests can be addressed within 24 hours of reporting. As well as unit maintenance, the grounds are nicely manicured. Just the kind of setting to sit and enjoy on cool summer evenings. Come see for yourself all the things that make Rock Valley Apartments the perfect place to call home.Please call us today or visit our website for more information.

Was promised an apt and then told last minute it was not available...just wish it wasnt so and i…read morewould be told earlier so i had time to find an apartment not feel so rushed..not sure if this is the norm in most places but still just wanted to warn ppl

It's a big apartment, in a good neighborhood, with reasonable rent. The only issue I had was one…read morelong-term tenant who treated the building like it was a campground-cooking outdoors, using multiple fire pits and grills, with the music turned up, every weekend. It was a bit much as the smoke from the fires would come into my apartment.

If I could give zero stars, I would. I lived here for a few years. The apartment manager, Sharro,…read morewas horrible, drunk all of the time, and didn't fix anything. This place is a slum. They will not give you your deposit back either, even if the place is cleaned up nice. It's too bad, because they are in a nice neighborhood, and could be great, but not as is.

Rose Schlickman is such a kind and professional realtor.She has always kept me informed with…read moreupdates and I couldn't be happier

A couple months ago, I started it working with a realtor by the name of MIA MOORE, not your average…read morerealtor, and That's a fact. She's professional has such a beautiful, motivating,loving, inspiring soul and I really enjoyed my time working with her as she helped me become a first-time homeowner the process was very quick in, easy and not as scary, as most people think it will be, so I highly Recommend MIA MOORE to help find your family's next dream home or whatever your needs are . She's up for the assignment, I'm Confident in that you can use her but don't abuse her. She's the one for the job. take my word for it

Been here 4 months today !!!! I love it. The residents are all very nice. Chip & Kathy in the…read moreoffice are awesome, if there is something that needs fixed, Kathy will make out a work order, then maintenance guys, Aaron & Gary are right there to fix it. Gary is a nice funny & polite guy. As far as I'm concerned, I will not be moving again. I'm very satisfied with Skyrise. There is a big community room, laundry room. Also I feel very safe here. Coming here was the best choice I could've made !!! It's like one big family here. Apartments are very nice, just the right size for me. Much happier here than where I was living. No shoveling snow, raking leaves, no picking up sticks after a storm, etc. I'm a happy camper

I love the place. It's my home. There are many decent people here, and the management treats me…read morewith respect. I have a view of the Rock River, which is astounding! I have taken many photographs of the Rock River at sunrise. I'm constantly in awe at how beautiful the view is. And the building is quite soundproof, relatively speaking. It's a big concrete building built in the 70's. Someone in the hallway will hear your music, but not anyone in any other unit. I've never gotten a complaint about my music, and I often play it somewhat loudly at various times. Like, very early in the morning. Hence why I have so many sunrise photographs (never a filter added).

Thanks for my new floor Irena and Adrian. Rock River Tower is a good place to live with good peopleread more

I've lived at the rock River towers for four years now, in February the rock River towers obtained…read morenew owners. It was a huge change for all of us that lived here, at first it was hard to deal with as it was in the middle of a pandemic. But right away they started making major changes, first getting all new washers and dryer's and remodeling the pool which we desperately needed. Painted the building and remodeling the apartments as people moved. I lived in the same studio apartment for 3 1/2 years, my boyfriend moved into a one bedroom in April. We tried for months to get into a two bedroom but with no prevail. But then the Building Manager that was hired was let go. And the first time my boyfriend and myself went to the new building manager, Adrian, helped us immediately and within a week we were able to get the two bedroom apartment we have been asking for. Adrian & the newest management took on a lot of responsibility & huge project here at the towers & I have much respect for them. Adrian is very kind & very helpful!! I LOVE my new two bedroom apartment & the upgrades they made to it. The new owners & management have created a nice, new & more modern atmosphere here & look forward to seeing what else they are going to do with the building:)

I wish I could give them negative stars but that is not one of the choices available. This is…read moreundoubtedly the WORST apartment in Loves Park. Avoid renting here unless you really have nowhere to go. Here are the reasons why: 1. The washers are $1.25 to wash and $1.25 for dryer. There is reduced flow in the washer and will leave white residue on clothes. 2. Walls are extremely thin and you can hear everything that goes on in your neighbors house and god forbid if somebody lives above you. Some of them UNpleasant. 3. The hallways always stink and makes the environment UNpleasant. 4. There is a lot of noise in the hallways at odd hours of the day including late at night. 5. The floors creak and you can hear the sounds from apartments above where you live. 6. The air conditioners are of terrible quality with broken switches and there seems to be no urgency to fix maintenance issues. 7. The locks are cheap and there was a break-in(during the daytime) during the time I have rented. 8. The front access doors often have broken ... but that is not one of the choices available. This is undoubtedly the WORST apartment in Loves Park. Avoid renting here unless you really have nowhere to go. Here are the reasons why: 1. The washers are $1.25 to wash and $1.25 for dryer. There is reduced flow in the washer and will leave white residue on clothes. 2. Walls are extremely thin and you can hear everything that goes on in your neighbors house and god forbid if somebody lives above you. Some of them UNpleasant. 3. The hallways always stink and makes the environment UNpleasant. 4. There is a lot of noise in the hallways at odd hours of the day including late at night. 5. The floors creak and you can hear the sounds from apartments above where you live. 6. The air conditioners are of terrible quality with broken switches and there seems to be no urgency to fix maintenance issues. 7. The locks are cheap and there was a break-in(during the daytime) during the time I have rented. 8. The front access doors often have broken locks and these don't get fixed immediately. 9. The carpet is a dull gray color and never changed when tenants moved out and tenants are made to pay for the carpet cleaning instead of changing out the carpet. 10. The rent is bumped up by $25 most every year without any improvement in quality of living or amenities. 11. The equipment in the apartments is very old and is noisy. 12. The piping in the kitchen sink was leaky. These are the list of problems I have had with this apartment. If you are OK with settling for the issues I had faced, then this apartment is for you! Good luck with your apartment search. Also, I agree with Kittai and I have seen signs of them entering my apartment in my absence without informing me that they were coming. This is inappropriate and made me feel very unsafe when I lived here. And don't be surprized if your neighbor is a drug addict, I have seen weirdos lurking in the hallways and I would not rent here if I was a respectable person who wanted a simple and clean lifestyle. If your apartment search takes longer, give it the time, live in a motel, whatever - but DO NOT RENT HERE.