I normally don't write reviews, but I feel it's important to share my experience in hopes that this…read morecompany improves how they treat potential tenants--especially those using housing assistance programs. From the start, my interactions with Lisa at J. Johnson Property Management were disappointing and discouraging. I came in multiple times showing genuine interest in finding a home through their company, but each visit felt like I was being dismissed or overlooked. I provided all the documents requested, including proof of income and my Section 8 housing voucher, but every time I met one requirement, another one was added. At first, I was told my proof of income was acceptable. Then I was told I needed three months of consecutive income, even though my Section 8 voucher itself qualifies as a reliable source of rent payment. It seemed like no matter what I provided, there was always another reason to delay or deny assistance. Despite having my deposit ready and being a serious, qualified applicant, I was never given a fair chance. Lisa was often short with me, unhelpful, and made me feel like I was bothering her by simply following up. I went to the office multiple times and showed real interest in available units, but I was told those units were suddenly unavailable or that my paperwork "wasn't enough." I left feeling that I was not treated professionally or fairly, and possibly even discriminated against--whether because of my Section 8 status, my credit, or something else, I can't say for sure. But I know I met all reasonable requirements and showed responsibility and initiative. This experience was extremely disappointing and made me feel like my situation and efforts didn't matter. I hope this company takes the time to review how they handle applicants, especially those participating in government housing programs, because everyone deserves equal respect and opportunity when seeking housing.

JJPM has exceeded our expectations. We were reluctant to enlist a property management company…read more Looking back, we should have done it immediately . Their process is smooth and efficient , even for those who are new to the industry. We were connected to Dora Valencia as our property manager. She is a POWERHOUSE! She is professional , warm and get's it ALL done . Dora truly is a force and I look forward to seeing where her career takes her. JJPM has these great extras as well. They send emails to alert us in current law changes, update their systems to stay up to date with the market and provide a personal customer experience that is VERY REFRESHING. They will be managing all of our current and future properties. Thank you Team JJPM!

Karen Jordan and the whole crew at HBR Rentals have been amazing. Our family had been given 3…read morethree weeks to relocate from the East Coast so we weren't able to make a trip out ahead of time to search for homes. Lucky for us the second place we made an appointment to see was managed by Karen Jordan and HBR Rentals. They helped us navigate the rental market and how things work in California. We were able to find a great place to live within our budget. Even after move in, Karen has been very helpful with all the questions that we still have. I highly recommend Karen Jordan and her team.

0% confidence with HBR Rentals in Tracy California! If we could rate them with a 0% percent rate of…read moreservice we'd surely rate them at-1,000,000,000% worse than other property management. But we know better now. Poor management personnel, owners of the property management company, worst q management company in Tracy California, value of the property management company is 0! Nickel and dime operations and not to mention the management monthly fees, extra fees for periodic site inspections etc. HBR Rentals always sided with the tenants never with the owners!

Jon and the team at GreenGate have been managing my property for over 5 years now and I couldn't…read moreimagine a better experience. The entire team has always been very helpful, easy to reach, and have made finding new tenants stress free . I am very grateful and thankful to have had them take care of me for as long as they have! Would highly recommend to anybody

Stacey at GreenGate has been handling one of my rentals in Tracy for some time now…read more The service is A+ because she clearly knows what she is doing. I am particularly impressed by how she has dealt with not only the routine issues, but some difficult and sensitive tenant matters that have arisen. Highly recommended.

We applied for a rental and never heard a response back until a week later. I did receive a phone…read morecall a few days later, but they never left a voicemail, I had to Google who the number belonged to. When I did hear back from them, it was via email, saying they will be showing the property the next day at a certain time which I couldn't even make anyway. I reached out on Zillow the day I applied asking about the property with no response on their end either.

Person was too busy letting us know he was on a call and his wife was too trying to convince me to…read morerent a place wayyyy too small and put my formal dining room under the chandelier in the foyer.

SUM Property Management has been great so far! Stacy and the team really help take care of…read moreeverything. I was a little worried at first about spending money on property management, but after how easy and smooth everything went, and how helpful and friendly the team is, I'm glad I found SUM Property Management and will definitely be using them for a good long while. Like mentioned above, they pretty much handle everything from collecting rent payments, coordinating repairs, and handling some utilities. Shout out specifically to Stacy for answering all my questions from the start, making my life easier, and being available via email and text. She's super patient and makes sure any issues or problems are dealt, chasing down answers when she's not sure about something. Truly appreciate the service she and the team provides. I highly recommend SUM Property Management if you're looking for someone to help you manage your rental property. They're especially good for first timers!

SUM helped us enforce the leases and kept everything orderly around the apartment building. They…read morepay all the proceeds from each month on time, which is very important for me so I can pay the mortgage. They charge a fair price for maintenance as well, and keeps my property cash flowing.

this property managment started ok when we moved in 2021. The fees that kept adding on to our rent,…read morewere not worth it. We never received one air filter. We actually just bought our own. But still had to pay the monthly fee for the benefit package of $51 dollars. and then added monthly pet rent. the rent was raised $100 each year. besides that the last year we were there It was nearly impossible to get a response back within a few days. It seems they have three people running the place and they're all on separate pages. Our move out process was horrendous. I could never get a hold of anybody through a phone call. We did not have use of our master bedroom or bathroom for over month because of construction for a leak we had to sleep in the family room with a two-year-old and also being pregnant. No compensation or offer of anything. said we can sleep in there it was fine. but with cement floors and workers dust all over things it was not safe for us or livable. so we broke the lease a month early of our year ending and was charged $700 or else we would be sent to collection agency and on our rental history if we did not. even after doing a walkthrough with the manager he said all was good pointed out what would need to be fixed. as stated in there move out instructions we got the house, professionally cleaned, carpets, professionally cleaned, and landscaping, professionally done. After paying all of that out of my own pocket, they still took $1,900 of my security deposit. and they replaced the carpets which they said they would let me know if they were or not and they never did, so i wasted my money getting them cleaned. they charged me for things that were already "damaged" before we moved in but because it was not written on move in paperwork we got charged. and alot of these issues were normal wear and tear after 4/5 years of living. so i advise anyone who is going to rent from this property management company to video tape everything at move in, document everything you see. they will nickel and dime you to get anything they can out of you. I disputed the charges and they only gave me the $10 back for a toy that was left at the home they were charging to remove a small toy my child left on a shelf. they also made us remove a lawn mower at move out that was left behind from previous tenants, that was even stated in the lease contract, and shown to them, but if we did not pay to get it removed they said they would charge us. please be aware of this company if you are a renter! its completely unfair how they did this to us tue last few months and reaching a human was impossible via phone, and emails took 3-5 days to get a response back with the move out process. i still never received a phone call back the last month when i would call to ask a question. i would get an email response back from three different people on completing different pages. horrible experience and we treated that home like our own.

The entire team at Renaissance Property Management has been amazing for the entirety of the 8 years…read morewe have been working with them. More recently, we had tenants that had been renting for many years. Within weeks of moving out, Renaissance had our property cleaned, renovated, repaired and ready for the market. In that time frame, they secured new renters. Whenever issues have arisen with our property, Renaissance has always rectified said issues very promptly and professionally. The team handles all communication with utmost expediency and efficiency. The entire staff is always a pleasure to deal with. We are very grateful for the Renaissance team and offer them the highest review.

I echo the past honest reviews regarding TANIS HERNANDEZ. She is unresponsive, pretentious, rude,…read moreunprofessional and ARROGANT. She keeps RENT and DEPOSIT from owners. For some strange reason, she mistakenly and arrogantly assumes that consumers work for her and not the other way around. NEWS FLASH TANIS: consumers pay for services and businesses to stay in business. IF YOU'RE AN OWNER, AVOID THIS SCAMMING BUSINESS with a hidden agenda. Happy I found a proper and professional property management business (not in Central Valley) after I severed ties with this ill gotten business.

If you're looking to rent any property, i highly recommend eagle property management, they process…read morethe paper quickly to get you into a place. If they're any issues while living in the property they will give their atte immediately, they are friendly and professionail. So I highly recommend Eagle Property Management

I called these people yesterday about a house in Manteca and talked to the lady named Nikki said we…read morewill call you back ( Bernadette will call you back ) Turns out Bernadette NEVER CALLED ME BACK ABOUT THE PROPERTY !!! That's GOOD CUSTOMER SERVICE!!! So I called them back today talked to Nikki again and I told I called you guys yesterday and I didn't receive a call back from Bernadette!!! Nikki said oh she was very busy yesterday that's why no sorry or apologetic So I asked again about the property she said yes it's still available as of now ! I asked if I can see it she asked when I said today she said ok12:00 I said ok CONFIRMED!!! She calls me back in 5mins later asking did I talk to you about the property I said yes! She says that property has been rented!!! I was WTF do these people know what they're doing no Customer service whatsoever

Bernadette is the WORST and most incompetent manager I have ever come across…read more Without writing a book on all of the issues I've had with her after renting from them for the last year, I'll just say DO NOT USE HER IF YOU DON'T HAVE TO. She has TERRIBLE customer service skills and communication etiquette. She forgets everything. So if you have to use her - DO EVERYTHING THROUGH EMAIL OR TEXT SO YOU HAVE IT IN WRITING. One thing with Klemm that I thought was weird from the beginning, was how you pay rent. There is no way to pay online or have automatic payments. I was told it was something to do with the type of bank account it is - sketchy. But whatever, renting was just going to be temporary. Anyway, I have paid by check every month and have NEVER been late. I have either gone into their office to hand it to them in person or more often than not, put it in the mail slot after hours (because you know, I have a job too). So fast forward to this past weekend. I drove to their office to drop in the mail slot, like always, but there was a sign over the slot saying not to use it. (Ok, well that would have been nice to know ahead of time). It's Saturday, so now I have to wait until Monday to get a hold of anyone. In an email chain I told her I went to pay rent, but I couldn't use the slot and asked if it would be available for use that evening as I would not be able to make it during business hours. Mind you, it's already the 4th and you have until the 5th to pay rent. So IN WRITING she tells me to put it in the mail and they wouldn't charge a late fee because it's already the 4th and they'll let us know when the mail slot is available for use again. Fast forward to the 7th. I get an email and all it says is "...we haven't received your rent check, why?" Excuse me?! First of all, how professional is that! Second of all, we literally just had a conversation about this 3 days ago. Well, considering I can't stand this woman and she rubs me the wrong way EVERY time she speaks, I may have had a snarky response of "I am not the mailman, nor do I work for USPS. I put it in the mail the day you told me to". Sure, that wasn't professional, I get it... but by now, I don't care about professionalism anymore because this woman doesn't have any. She then responds telling me how no one told me to mail the check and how it's my responsibility to have it there by the 5th and if I mailed it on the 4th then it wouldn't have made it by the 5th anyway.. and that I will have to pay a late fee because it has nothing to do with the virus and that I need to cancel that check and bring them a new one. Hahaha ya ok. no one told me to mail it?! (See, that's why you get it in writing) so I responded to her forwarding her own email that explicitly said to mail it and they wouldn't charge a fee - and she's not responded since. This is the type of communication I've had with her for the last year. Ridiculous. As I told her in my email... had they put out a notice to their renters that the option to pay by mail drop was no longer available I would have brought the check earlier than the first, because yes, it is MY responsibility to pay and I knew I would not be available to go to the office during business hours this entire week. But they never put it out. I don't know who really runs that place, because she seems to be on vacation all of the time... but whoever is the big boss, needs to do some house cleaning. Simple communication and professionalism is key. It's really not that hard.

I've been working with Best Property for almost 10yrs with multiple properties. Brendan is my…read moreproperty mgr. I am impressed with his customer services and professionalism: - He is reachable, responsive and knowledgeable - In tenant claims/issues, he is the 1st responder and the mediator for best solutions - He does yearly checkups to ensures property is maintained - In transitions, he can quickly turn the transition seamlessly or the quickest possible. He discussed with us the value of reasonable investment/ compromise to get our rental income rolling. As a homeowner, the above are all I need. Thank you, Brendan and BPM!

Poor Communication and a Very Disappointing Move-In Experience…read more Our experience with this property management company has been extremely disappointing. Before moving in, we were verbally assured twice that the home would be professionally deep cleaned. It was not. From what we could tell, the only cleaning completed was vacuuming. I spent approximately $45 on cleaning supplies and five hours cleaning the home myself before we could move in comfortably. When I raised the issue, management dismissed my concerns and insisted that the property had been cleaned. They then promised to send the housekeeper back during the first week of June. It is now the middle of July, and despite several follow-up messages, no one has returned to complete the cleaning or responded with an update. The backyard was also left badly overgrown and had not been properly weeded or trimmed before our move-in. Because we were not permitted to return to the property before our move-in date, we had no opportunity to see the actual condition of the home and yard beforehand. We were told to move in and report any problems afterward. However, when I did exactly that, I was rudely informed that these issues were now our responsibility. Since moving in, the home has also had a significant ant problem, along with numerous spiders. I attempted to address the infestation myself, but the problem continued. I contacted management three times requesting a one-time pest-control treatment. Nearly a month passed before I received a response, only to be told that we would have to handle and pay for it ourselves. As brand-new tenants dealing with a pest problem that began immediately after moving in, I believe management or the property owner should have taken responsibility for an initial treatment. The lack of communication has been one of the most frustrating parts of this experience. Messages and follow-ups are routinely ignored, and concerns are dismissed rather than addressed. My previous rental company responded to maintenance requests the same day or within 24 hours and treated tenants with kindness and consideration. The difference has been startling. Had I known the true condition of the property and how management would handle legitimate concerns, I would not have signed a one-year lease. I cannot recommend this company based on my experience.

Selling your home can be very stressful and overwhelming. Karen went the extra mile for us, making…read moreit an easy and stress-free experience all around. We did not know her prior to selling our home, but she made us feel like friends instead of business partners. She has many professional contacts and when we needed a house cleaner and a contractor, she knew exactly who to call and organized their help without any delay. She also was so eager to help us, she was willing to accompany us to sign title papers just one day after she had surgery. If that's not dedication, I don't know what is. Karen sold our house within about 6 weeks. We were able to sell our home for the listed price and got more money back than we anticipated. She was very thorough and able to answer every single question we had. If/when we need to sell another home in the future we will definitely use her again. I STRONGLY RECOMMEND HER, and she will be my real estate "go to" person.

Karen is such a wonderful person, and that radiates out into her career. She is meticulous and…read moreextremely knowledgeable about the Real Estate markets. My husband and I are in the very early stages of house hunting and she has answered every question we have had (tons!) with a smile. She is the kind of person you want on your team when you are getting ready to make such a huge decision in your life. Karen will make the experience as painless as possible, and she will help you find the place that is perfect for you!!!