We would like to give a MASSIVE shout out to Ray (don't have his last name sorry) who installed a…read morepole by our bed so hubby can help himself up after his hip replacement next month. He also provided us with a higher toilet seat making it easier for him to go. These things will all make his life easier after his surgery. Ray was informative, helpful and kind as well as very efficient at what he does. Thanks so much Ray!

I was looking for hypoallergenic bandages this place has a wide variety of first aid supplies and I…read morefound what I needed. They have a better selection than any drug store.

Have never had bad thing to say about this place .my wife and l are seniors an we moved to this…read morepart of a Edmonton Castledowns because of the Medicenter and shopping near by It is bloody shame that the Present Gov. Shut it down. Come voting time Iwill ask all my union members not to vote for Smith . She says she all about Health care and shuts down the Castledowns Medicenter.I worked for large city union for 30 years and I will do my best to convice people not to vote for her party.She said she is all about healthcare but she closes a very busy Medicare centre Thank you

Dr anawai is a good doctor but his nurse Christine is very confrontational and argues with her…read morepatients. Everytime I come in to see my doctor, the nurse Christine makes it a very stressful experience.

My parents were residents for over 5 years at Touchmark. In…read moremy opinion there has been a tremendous and hazardous decline in residents' care in the Private Memory Care. You should know that given they are a private business they do not need to follow Continuing Care Health Service Standards. Those standards do need to be followed by funded sites within Alberta. There isn't a regulatory body that can hear our concerns and advocate for the residents there. As a result of the lack of proper systems and communication and because of sub-standard medical care our mother received we had no option but to move her elsewhere. I am concerned for residents/friends who have been left behind.

Four years ago my mom moved here from Winnipeg and we needed to find her a safe and comfortable…read moreplace that felt like home. We went and saw a few retirement communities, but it wasn't until we walked into Touchmark that my mom felt at home. With the comforting atmosphere and the genuine friendliness of the staff we knew we found the right place. Over the 4 years that my mom lived at Touchmark we were always impressed by the staff and their willingness to help her and us with our questions and changing needs over the years. We would highly recommend Touchmark to anyone looking for a safe and friendly retirement community.

You need to know there are care problems here related to insufficient staffing and management…read moreignorance. The facilities and amenities are beautiful, the meals are great quality, and for this the residents pay a high cost. But the high cost is not reflected in the actual care provided for more fragile and dependent residents. Despite the service being advertised as being able to meet enhanced supportive care needs, the management has insufficient experience and expertise to understand what those actual care needs require in terms of staff and equipment. This is sadly not uncommon in elder care, but here it is pronounced. Staff advocate for better care, such as basic medical and first aide supplies, as well as more regulated nursing staff, but concerns often go unheeded. There is a culture of secrecy; if you speak up as a member of staff, you are likely to be targeted for trouble. Canterbury has a hard time keeping quality nursing staff for a reason. This all means that the most at-risk and medically delicate residents are not getting the care they need in a timely manner. One of the consequences of this is bedsores. No one should die of a septic bedsore. Another is if your loved one sustains a fall, it might be quite a while until a nurse gets to them if the nurse is busy elsewhere. Yes there is an Registered Nurse working 24/7, but that RN takes care of over 300 people at a time. It can take 10 minutes to get from one side of the facility to the other. There is little time to really provide CARE, there is only time to do TASKS. When looking for a home for your precious elders, look beyond what is visible, talk to the staff, ask around. The staff here are trying their best, but they are not well supported, which is always risky for residents.

Excellent quality, reliable and trustworthy care. Attentive and friendly staff and good…read morefacilities. Operates on the non-profit philosophy and it shows. Good long history of church principled compassionate care. Money is well spent.

The therapist at the Capilano location was wonderful and specific. I appreciated that. My only…read morenegative feedback so far is that the receptionist interrupts the session (twice in the 45 min session) to remind the therapist his next client is waiting. There are discreet ways to do that, and therapist most times do not need reminders. It felt I was being rushed out and my appt was booked for an hour.

Leading edge Royal Glenora Club is all about making money and if you want competent and ethical…read morecare this is not the place to be. Leading Edge has no accountability and has exceptionally poor customer service. If you want to not have a competent assessment and not just waste your time as well as money this is the place to NOT go. Any happy patient must have an unlimited bank account. It is a sad place and people like this are allowed to take advantage of people when they are vulnerable.

NP Shawn Sandhu is my current medical practitioner. I have been most impressed, and appreciative…read moreof, his attention to detail and follow up consultations. He reviews lab / diagnostic reports in a timely manner and explains treatment options. Consultations, in person or phone, are never rushed. Having been without a medical practitioner since the retirement of my long time family MD four years ago, it is very comforting to have such a dedicated medical professional in my corner.

*****I raised these concerns during a phone call, but instead of addressing them, "Pat" (Office…read moreassistant to Dr. Mosherchak and Chan) (780-701-5518) responded with "thank you" and hung up. Since approximately 2018, I have experienced ongoing difficulty reaching the clinic by phone after a longstanding pattern of not receiving callbacks after leaving voicemail messages. Calls frequently go unanswered, and voicemail messages are often not returned. This has been a consistent pattern over several years, resulting in limited ability to reliably contact the clinic regarding patient care concerns. On the occasions I have reached "Pat" (office assistant), I have been told she is busy. However, when I attend the clinic in person she has not appeared to be occupied with patient related tasks and has instead been conversing with staff or not engaged in work at the front desk. I have spoken to other patients that attend this clinic and they have the same complaints and find it highly annoying. This creates a barrier to accessing care and communicating with the office. Based on my experience, patients should be aware of communication challenges when dealing with this clinic.

I was referred to the MIRA clinic for a cortisone injection. The Diagnostic Centre is in one of the…read moreunits inside the building. The receptionist was very nice. After filling in a few forms I thought I'd be waiting a while but was taken through for a consultation straight away. Everyone I spoke to was very calming about the procedure and put my mind at ease. The doctor gave me a numbing injection first to make sure I was comfortable. It's the weirdest feeling! The changing rooms are clean and they give you a bag to keep all your belongings in while in the clinic. The waiting areas outside the procedure rooms are flip downs from the wall. Ten mins and out of there! Done.

This is specifically for Quality Sleep Care Inc. If you have sleep apnea, read this first. There…read moreis a website from Ontario with free shipping that is 1000 dollars cheaper for a Cpap machine. Do not let them sucker you in trying the machine and then forcing you to buy it. There are cheaper options from credible sites that can fulfill your needs. The service was mediocre, the data says one thing but what you feel is another so be aware of your options! Seriously, google Cpap machine and it will come up. Not to mention the method of testing you for for sleep apnea was a joke. I had a machine on my head the entire night and I had to sleep on my back. I'm a stomach sleeper, so no shit it was going to tell me I had a bad sleep. This sector is not regulated by the government and is driven by the pharmaceutical corporations. There's no checks and balances on sleep science clinics so they are able to operate autonomously and inflate prices and mis diagnose with no repercussions from a higher governing body. This is so irresponsible and it needs to be changed.