My dad is young (72) but he started having trouble with his short term memory He would forget if…read morehe had eaten or if he had taken his medicine. We needed a place that would take care of normal daily responsibilities for him plus cook his meals. Everywhere we looked had a typical nursing home feel to it and I was so sad having to consider placing my dad in such a place. He has such a huge spirit, he is the life of the party and he is super active and social. But it seemed that the other facilities were either independent senior living OR full nursing care. "There's GOT to be something in between that offers a range.. something beautiful?? YES! There is! THIS IS IT! Live music every week, happy hour, an elegant dining room where he can sit and chill with his friends and laugh... and he laughs a lot! He loves it at The Orchard! It's the answer to our prayers for the place we'd been dreaming of!

This is a great community. Lots of activities, friendly staff, clean environment, and many options…read moreto meet different clients' needs.

My mom has been in many rehabs in the past, but this place by far is the best. I have nothing but…read moreaccolades for Pattie, Pinky, Regina and the rest of the staff at Sandy Springs Rehab. The physical and occupational therapist are caring, professional, kind and do an amazing job to help the patients rehabilitate. I was here every day to visit my mom for a month. I got to see first hand how they cared not only for my mom but the other patients. They come to work with a positive attitude and always show kindness and respect to the patients and their families

My experience with Bailey Springs Nursing Center while my mother was a resident was extremely…read moreconcerning and, at times, alarming. Within just a few days of admission, I was informed that my mother was not eating. When I asked what alternatives or interventions had been attempted, I was told none. Despite this, she continued to be given medications that are intended to be taken with food, which led to repeated vomiting of whole pills and worsening nausea rather than addressing the root issue. I was also told directly by staff that residents are only given bed baths a few times per week. During my mother's stay, she was not taken to a shower at all. On one visit, she had a strong odor and staff rushed to clean her only after realizing I was present, which raised serious concerns about her ongoing hygiene care. Care coordination was also unreliable. I communicated well in advance about a scheduled neurology appointment and the need for transportation. This was not properly arranged, despite multiple follow-ups, and incorrect information about her insurance was given. More alarming were the changes in my mother's medical condition. At one point, she appeared heavily sedated without clear explanation, with noticeably dilated pupils and altered responsiveness. This was especially concerning given her condition and care needs. She had also been complaining of abdominal and pelvic pain for days without appropriate diagnostic follow-up. When I ultimately took her out for her appointment, her condition was so concerning that she had to be admitted to the hospital immediately. She was diagnosed with a severe UTI involving E. coli and had lost six pounds in approximately 10 days--something that speaks to a lack of adequate nutrition and monitoring. There were also clear safety issues. My mother requires a protective helmet due to a prior craniotomy, yet she was placed in a chair without it and left unattended. I have documentation and records supporting these concerns. Based on this experience, I strongly urge anyone considering this facility to be extremely vigilant, ask detailed questions, and closely monitor their loved one's care.

Absolutely the worst. I had two weeks here and every minute was horrible. They would bring…read morebreakfast to slam it down and never see another person until they came to pick up the dirty dishes. This is really a terrible terrible place.

Tremendous staff: Management, Nursing and physical therapy…read more After femur break and complete hip replacement, spent 10 days in house- working with Physical therapy team. The PT team is top tier- very knowledgeable , very kind and eye patient. I could not have asked for a better experience with my in house and out patient care. My strength and movement are improving tremendously based on the great direction and care!

I was shot and paralyzed, from the chest down, back in June 2020. I'm currently 36. My parents…read morewent to Jamaica for my mother's birthday and I needed reliable care for 5 days. I have insecurities as it relates to care, yet the 2 young ladies who cared for me wiped all of those fears away. They went over and beyond to make me comfortable. They gave me more than I knew I needed. It was an unforgettable experience. If any changes were needed, the director was ready to answer calls/text day and night. I will be using this company until... Thank you guys for being so wonderful. I'd recommend them to anyone looking for great care!

They were very professional and transparent about the process. I would definitely use the service…read moreagain.

Suddenly having a loved one need full-time care plunges you into a world where you're a novice,…read morelearning for the first time of all the choices, providers, payers, complications, pitfalls, and confusion of growing old in America. There is no handbook. It's little bits of knowledge you glean from friends, other people in a doctor's waiting room, caregivers, online searches, and AARP magazine. You piece together a plan: not knowing what all is available to you, what to avoid, what's a waste of time, what's going to be the best random choice you'll make, or what is going to happen next in terms of health decline or improvement. You make the best decisions you can, based on basically no knowledge/experience in a chaotic, complicated environment. Choosing Delmar for my mother was the best decision we made - luckily, fortunately, unknowingly. It comes down to, "What will her daily life be like? How will she be cared for, when I can't be there?" No online views of attractive facilities or happy residents can tell you that. It's a leap of faith, entrusting your parent to strangers. So I'm going to use this space to answer the kind of questions *we* had - in terms of what we found *at Delmar* , not the other nearby Smyrna/Atlanta places. For those, I can't help you - knowing teveryone gives the same standard info online, on the phone, in person. Every day I visit my mother, so I think I have a good handle on how they perform. **What care can she get?** This is a little complicated. Because I actually didn't know what kind of care she needed. Or how to determine that. I just knew that she could not live with us and he longer; her daily level of need was too great for me to manage. I was struggling to keep her showered, dressed, fed, taken to doctors, care with medicines & for wounds, much less entertained, loved, and cognizant of what's going on. A full-time job it had become. Even when I'd hire a "sitter" once in a while, I was using that free time to sleep or rest. Delmar helped me understand that they could do the care parts, so I could spend my time with her in other ways. She went into Assisted Living. (I had been so afraid she'd need Nursing Home care - which is a big jump from living on the same farm for 86 years, to basically a room. Though that's what she had, at our house for the past 6 months.) It was A LOT of "assisted" - and has grown to be a lot more, in the past 3 years. They did all the things I had been doing for her. She was still quite ambulatory, but had macular degeneration so her sight was about nil, and was very hard of hearing, so even with aids in, required yelling and patience. They offered MUCH assistance that we did not need. (But have since then needed): - Giving medicines - Getting her to the dining room for meals - Introduce her to other residents - Take her downstairs (for events, beauty shop, appointments) and take her back up - Do her personal laundry and also linens - Explain what is going on - Clean her apartment Eventually: - Give showers - Make her bed - Help her find clothes/dress - Remind her of dentures & hearing aids - Change diapers/help her remember - Walk her to bathroom in the middle of the night - Bring meals / snacks to her room And more. WITH A LOVING ATTITUDE, too. My mother is frustrating. But I've never seen a CNA or dining worker or maintenance person treat her with anything but kindness. Sure, there's the fact that I'm THERE and it could be otherwise when I'm not. But TRUST my mother would tell me! **How can I know things?" Delmar has been INCREDIBLY helpful in sharing what is available, outside of their own care - both free services and paid. They turned me on to how to get VA benefits, which halved her rent for us. Plus Medicare-covered podiatry services and flu shots. (Eventually, Covid.) And HOME HEALTH services to augment what Delmar does. Like, bringing in physical therapy, counseling talk-therapy, nursing visits. **Can we afford it?** It seemed SO expensive to us. But the other, less-great places around Atlanta were expensive, too. We didn't know how we'd swing it. But we DID know she couldn't live alone, nor could she live with us and get the care she needs. CONTINUED at https://mydelmaryelpreview.blogspot.com

Short-term rehab: Bug infestation during the day and night. Short staffed. PT/OT wrote my mother…read moreoff and barely did any exercises with her. Some CNAs were fantastic/others left my mother sitting in a chair without changing her for up to 8 hours. When a person is hoyered out of the chair and back to bed and urine rains down out of the hoisting pad - you know your loved one hasn't been changed or properly tended too. Lots of neglectful behavior.

New management, new attitudes!! So many positive changes that I am not having to check in several…read moretimes a day, to see if my Mom is being taken care of. I hope this old team is ready for the next level regime! Good job Brookhaven!

My husband was brought here after a long stay in the hospital. This facility is pretty worn out,…read morefrankly. The tvs in the rooms are on an arm by the bed and have about an 8-inch screen, and they look like they are from the 60's. The physical therapy seems good, and I hope his stay is on the shorter side. In the middle of the night, he had real trouble getting a response to his bell--he had wet himself and needed changing. The food is not the worst I have ever seen, thank goodness. So far, the staff seems good, and in this day and age, it is hard to find help and keep it!

Benchmark in Brookhaven is THE place to go for physical therapy. Hilary and Baxter are dedicated…read moreprofessionals who know exactly what to do to cure what ails you. They truly care about their clients, and it shows in every session. Aside from that, they both have engaging personalities that makes them a pleasure to work with.

Place is a massive scam. Their billing department totally screwed up billing my insurance and it…read morewas a nightmare trying to get it all figured out. Took over a year to get it straight. The actual therapy felt like we only had our 1 hour timeslot and that was all you get, see ya heres a fat bill that we screwed up!

BEWARE, Please use extreme caution if sending anyone you love, or even slightly care about to…read moreNortheast Atlanta Heath and Rehabilitation. There is multiple articles and videos that have surfaced showcasing the awful care provided to their patients. Every single person associated with this facility should be absolutely ashamed of themselves.

https://www.google.com/amp/www.nydailynews.com/amp/news/national/video-shows-nurses-laughing-wwii-ve…read more-calls-article-1.3641863. This is a video from 3 years ago of 3 nurses at This facility laughing at a war vet as he begs for help. This place needs to be shut down immediately. It's embarrassing that it is still " caring" for elderly people.

Nurses. They made my husband wait an hour before helping him to bathroom in a very crowded room…read moremade for 1 but holding 2. Do not use this place.

A great facility. The therapy is top notch! Excellent caring staff. PT, OT and other services were…read moreprovided.

I have been an employee of The Fountainview Center for 21 years come August. Although everyones…read moreexperience maybe different Fountainview is like home to me. I've grown up here. The family like environment in which our mission statement speaks on is true. From our unique residents , the loving family members, the vendors and of course our growing (in all different ways) staff creates a special experience everyday. It takes a special person with a caring heart to work in this setting and that's what you will find here at The Fountainview Center.

My Gail has been living there for over 8yrs having early onset Alzheimer's, during this time, she…read morehas received nothing but great care and love. The facility, like all nursing homes/long term care facilities, has a hard time retaining caregivers, as it's a hard job, but despite everything, they've always took care of my girl and the other residents. Recently, the had a change in management, and in my opinion, it was for the better, as Julius, who's been there a while and Snr. nurse, has been busy correcting and improving some things that the previous manager neglected, but at no time, did the level of care drop. I would highly recommend this facility for anyone looking for a place for a loved one with Alzheimer's or dementia to live.