10 people waiting, 1 employee working. THIS PLACE SUCKSSSSSSS and so does their cable and internet…read moreservice! Go satellite!

Worst ever!!!! Buffering, can not connect, this box can not play at this time, just a few of the…read moreerrors I see on a daily basic. Technician came out 3 times to fix but all I heard is how the last one didn't know what he was doing. If you want bad service, the worst ever viewing experience, than this is the provider to go with. Pulling out this crap and going with a real provider. Don't, don't, don't, even think about using them, you will regret it.

Windstream (aka Kinetic by Windstream) is a bit difficult to deal with sometimes, however, they…read morehave been in my experience the best quality and highest-speed Internet service provider in Hobbs, NM. My router crapped out on me, but getting to that determination took almost a week and an actual technician visit to my house. The technician was very respectful and friendly. Chatting with Windstream starts out - per the year 2024 fashion - with a bot. Then you chat with someone who barely makes full sentences sometimes and doesn't clearly explain what they want you to do. At one point I was lost in translation with "router" and "modem" because some are 2-in-1 devices and others are just routers or just modems. After three different attempts to chat with them on their "Go Kinetic" app at varying hours after the problem continued a couple of days later, the chat line divulged a new screen that read "no agents available." Lol. The representative who I spoke to on the phone on 4/12/2024 at around 9AM when they finally decided to answer was also very friendly, but a bit unintelligible at times. She was the one who after a 25-minute diagnosis session created a ticket for a technician to come by my house. If you're having a difficult time finding a tech support hotline, it's 1-800-347-1991. I'm grateful we got it all squared away because I work from home, but getting a hold of them - unless they want me to upgrade - is a bit of a chore.

I called to see if they had a particular phone and they did. I went in a little later that morning…read moreand he had the phone out and ready to set it up. It took very little time to get the transaction done and I get an amazing deal. Thanks Ramiro Flores for helping me

From the owner: Hobbs's go-to Verizon store for the latest devices, including iPhone 17 Pro Max, Google Pixel 10…read morePro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Hobbs connected with top technology and expert guidance. Visit us today at 4008 N Lovington Hwy for the newest smartphones, tablets, and accessories.

Yesterday, June 24, 2024, I took our oldest daughter to this T-Mobile to pick up her new phone…read more I had ordered the pink one that she requested. Lo and behold, this Hobbs office had it! My 5-star rating is largely in part to Giovanni, retail associate manager. He was available for our pickup and ensured that our trade-in went smoothly. Before I knew it, he also placed the new screen protector and case I just bought on the shiny new mobile. His patience and kindness was greatly appreciated! Much better experience than the one I had when we first moved here.

If I could give zero stars I absolutely would! The employees are great but the Manager Carlos was…read morevery rude and offered no help even when asked by his employee. Carlos was very unprofessional and smelt awfully like marijuana when coming out of his office. The store was busy and he kept himself in the back not wanting to do any work. How can you have a manager that can't even help the store take care of his customers.