We worked with Liz Hurley We had our home on the market for…read morealmost a full year before we met Liz, and nothing was working. From the moment we started working with her, everything changed. She immediately knew exactly what needed to be done to get our house sold, and her expertise and strategy made all the difference. Throughout the entire process, we felt completely confident and taken care of. Liz was knowledgeable, responsive, and truly had our best interests in mind every step of the way. Not only did she successfully help us sell our home, but she also guided us through buying and building our dream home. That's not an easy process, but she made it feel smooth and manageable. We are incredibly grateful for everything she did for our family and would highly recommend her to anyone looking to buy or sell a home.

We had an incredible experience working with Kim Bartholomew to purchase our home…read more As first-time homebuyers, we were overwhelmed, but Kim made the entire process feel easy and stress-free. From day one, she treated us like family and impressed us with her knowledge and expertise. She always took the time to answer our questions, guide us through every step, and make sure we felt confident in our decisions. Thanks to her dedication, kindness, and professionalism, we found the perfect home for our family. We couldn't be more grateful and highly recommend Kim to anyone looking for a realtor who is knowledgeable, trustworthy, and truly cares. We only wish there were more than five stars to give--she deserves every one of them!

Stay far away from this company…read more I usually don't write negative reviews, but I recently had someone reach out with a very similar story of what Navigate put her through and I decided to speak my piece. I was a first-time owner and hired them back in May 2025, while I was in the middle of moving from Dallas to Austin. It turned into the single WORST experience I've ever had with a service company. Lack of communication, no attention to detail, no basic professionalism standards. It reached a breaking point for me around mid July 2025 on a call we had discussing billing errors in our monthly owner's statement. This part blew my mind: On their own recorded call, before they realized my wife and I could hear them, our property manager Christine said they needed to "put these owners in their place" and that we should just "stop being so difficult." Her coworker Courtney laughed and said "just let it go, people." Think about that. That's what they actually think about the owners paying them when no one's listening. We only became "difficult" because we kept catching them in mistakes. And they never apologized. And there were many other issues along the way. Early on, that same accounting "glitch" shorted us $102.74. When I asked Christine to explain what happened, she couldn't and wrote back verbatim "not sure where the glitch was but they corrected it." But the issue only got flagged because I caught it. By her own admission, if I hadn't said anything, we would've just lost money for no reason. That's the opposite of why someone hires a PM in the first place. Then there were the charges for work that was never done. They charged us fees for services that were never completed: -$35 for caulking -$50 for carpet cleaning -$75 to "clean mildew stains on the sidewalk" (for mildew that didn't exist) When I pushed back and asked for proof, they sent me photos of a COMPLETELY different house. They also billed our tenant $50/month fee for services like pest control and utility setup that were never actually provided. I only figured it out because they complained to me about it, and were so thankful when we decided to part ways with Navigate. Every single time, I had to catch them in the act and call it out. When I finally got exhausted, I decided to go over Christine's head to the owner, Ernesto, it somehow got WORSE. He wrote me an "apology" email that accidentally included the ChatGPT prompt he used to write it...he literally forgot to delete the part that said "make this sound empathetic yet firm." So even the apology was fake. Towards the end, during the offboarding I reached out to him 1:1 to clear outstanding balances and $ we were owed. By this time, it didn't surprise me that Ernesto couldn't explain a single charge related to our statement, nor did it seem like he cared to. He'd sent $4,441.84 when he owed us at least $4,642.50 + the disputed charges described above. He eventually agreed with our evidence but called the additional refunds he owed us a "courtesy." Just unbelievable. He only agreed to pay the rest because the call was "taking too long" and I wouldn't let him weasel out of it. And then he tried to make the payment conditional on me promising I wouldn't upset and that we would both walk away with "clean hands." He wanted to buy his way out instead of just admitting he and his team had lied. But nope, he never took responsibility for any of it. At one point he actually said to me that his team did "a phenomenal job" working with us. Extreme levels of gaslighting. If you look at other reviews on this page, you'll see many 5-star ratings, but pay very close attention to the OWNERS who actually had a unit managed by them. They are all describing some version of the exact same things we went through. Their move is to reply with a polished "we take all feedback seriously" message that makes it look like they care. They don't. Nothing changes. It's all BS, and I have the receipts to prove it. Do yourself a favor and look somewhere else or DIY if you have the time. Hope this helps -Ikenna

This property management company often does not respond to emails sent by the owner. I would not…read morerecommend this company.

Todd is an exceptional agent…read more I've lived in several major metropolitan areas in the U.S. throughout my life, and service in Dallas has been more hit and miss than in any other major city I've ever lived in. Why? I'm not sure. Maybe it's just super hot in Dallas and people just can't be bothered to work all that hard. Maybe it's because people here just earn less on average and so they don't have the financial incentive to put in as much work. Whatever the reason is, I've honestly found it quite difficult to find high-quality professionals here who take pride in their work. Todd is one of the few I've worked with in my 5+ years of living in this city who really stand out. He's just an all-around consummate professional. Todd has an incredible depth of industry knowledge and general housing experience that he draws from that he used to guide my wife and I throughout our first home purchase at the beginning of September. And in the rare instance that he didn't know something, he always took the time to research it and follow-up as soon as he could. But even more important for me was Todd's humility and integrity. While real-estate agents are often seen as simple salespeople, Todd never came a cross as salesy whatsoever. He would always try to remain impartial, objective, and honest, even if that meant compromising his own bottom line. I could see Todd's integrity a mile away, which is why I felt comfortable trusting him with a transaction of this size. While I don't know for certain, I think I'm pretty safe in guessing that Todd is quite well off. He's not desperate for business and he does a significant volume of large transactions annually. This is extremely important when considering a real estate agent because the more desperate they are, the more likely they'll do whatever it takes to close a deal, even at your expense. At the same time, you don't want to work with an agent who is too absorbed in their own success that they can't bother to spend any time with you. Todd is truly that rare mix of humility, integrity, experience, and detail orientation that makes for the perfect real estate agent. I started this homebuying process thinking real-estate agents are just people who pick up the phone, talk a bunch of nonsense, and collect a handsome check after doing effectively nothing, and left on closing day absolutely certain that I would not have been able to do this without Todd. I highly recommend him and am happy to share more details about my experience if you want to reach out.

I've worked with Todd several times, and he has always been extremely helpful and effective. Most…read morerecently, he sold my home very quickly and made sure every detail of the process was handled smoothly. His professionalism, dedication, and consistent results are the reasons I continue to trust him with my real estate needs.

1 Star (would give zero if possible)…read more PMI North Texas manages a unit in a middle aged retirement community in Frisco where the townhomes share common walls. For nearly a year, the tenants placed directly next to my home have smoked marijuana almost daily, and the odor consistently permeates through the shared wall and attic into multiple rooms of my unit. My home has repeatedly reeked of marijuana smoke several times a week for the past year. PMI North Texas has been notified countless times and provided clear evidence, including air quality readings and police reports confirming the presence of marijuana smoke. Despite this, management has taken no meaningful action and has now stopped communicating altogether. In addition, the same tenants create frequent late night noise disturbances due to their bed striking the shared wall during sexual activity.PMI has received detailed documentation on this matter, but they seem unwilling to address the issue and have not communicated any updates regarding this or the previously mentioned matter. For a community of this type, it is clear PMI North Texas shows little understanding or concern for appropriate tenant placement or for the well being of surrounding residents. My experience has been deeply disappointing. Beware.

I applied for a home. I make well over 3x the rent, my credit is a 718 and I have rental history…read morefor the last 3 years. They told me I didn't make enough money and I owe too much on revolving accounts even though I make enough to pay them and the rent 3x over. Now, my credit was pulled so another inquiry and I'm back to square one. Be careful with this company because their actual requirements seem far greater than what they say

Vik & Rik went above & beyond for me... first when I sold my home back in the fall of 2015, and…read moreagain when I bought a new home this spring (2016). They helped me find a home, very quickly I might add... I was living in the Pacific Northwest when I was searching for a home back in the DFW metroplex. Customer service like they deliver is hard to come by in this day & age; they pretty much pampered me through both times I used their services. They guided me thru tricky waters, and maneuvered through an amazing barrage of obstacles & hurdles. I was stressed nearly beyond comprehension throughout the process (because most of it was happening sight unseen, and while I was en-route across the country with minimal access, but they helped me through it all. My new home is lovely (much nicer than I ever dreamed I would ever be able to afford), in a wonderful neighborhood (in the exact geographical area I wanted), and they helped me get it for an amazing price. Which says a lot in these days of crazy seller's market in DFW. If you are looking to buy or sell, use Vik & Rik. You will be very, very happy.

They start out really nice and supportive, our house was combined along with my sons million dollar…read morehome which they practically gave away, in this hard market a month or so into they started bullying us to drop the price, not respecting the lowest we could go...there was very unprofessional behavior, threats I am going to tell Josh and Dawn my kids this was our house with their name on it, but put into their bankruptcy..we have had realtors over the years they are so unprofessional, I did keep the whole thread of conversations to turn over to corporate, here was the final statements; a realtor was going to show the house she tells them my clients are irresponsible and turned off utilities And the house stinks so good luck showing it..we went over to the house it was still nice and neat the house did not stink l, can you believe a realtor representing your property would tell another agent that it was totally lies and slander, she then wanted us to terminate the contract I said no you will finish to August 3.... Nancy Proehl do not use them. Very unprofessional.....

Kristen helped us in selling one home and in buying a new home in another area as we were moving…read morefor work related reasons and to be close to a specific college campus for one of our children who would be attending within a few months. From the beginning, she impressed us with her level of preparedness and professionalism. At our first meeting, she already had been looking at the value of the home we wanted to sell and had outlined a marketing plan. She was also quick to respond when we had questions and stayed in constant communication with us regarding feedback from showings and other events during the process. She helped talk us through every step of the way as we received an offer and went through negotiations. From the inspection, some concerns were noted. We contacted her to discuss it and she had already lined up the appropriate professionals to verify the concerns and prepare quotes to help us in our response to the buyers. Negotiations were smooth with no major issues arising. We had already narrowed down the general area in which we were interested in living. She provided additional information based on her knowledge of the area which enabled us to further narrow our search. We quickly found a property and she was on top of the negotiations. She has a team of venders available that was helpful as the inspection identified hail damage to the roof. Her roofer was able to provide verification and helped in working with the sellers to get the issue addressed by their insurance prior to closing. We highly recommend her for her knowledge, communication skills, and for staying on top of things every step of the way throughout the process.

Kristin and I connected years ago when looking at homes and it ended up not being the right time…read morefor me. We continued to stay in touch and when we needed to find a rental home, Kristin was my first contact. She was great through that experience which led to us using her to help us find our true home. With some picky requirements for me and my husband, Kristin was always helpful with the market knowledge and how to think about negotiating during this time in the market. Would definitely recommend her to anyone who is looking for a rental home, but more specifically for their forever home due to her extensive real estate background.

I have been in Tx for a couple of months was so tired of living In hotels!! Within days I had my…read morenew home so grateful for Chris! Got to love your Realestate agent showing up on a Harley!!!

North Texas Luxury Living will support and help you in any way possible. They are a stand up team…read moreand will always strive to get you what you want and deserve. The hard work and dedication that comprises their customer support is unlike any other I've dealt with. They are fast efficient, and I always felt like their number one priority when it came to questions and concerns. You can guarantee I will be using them in the future. North Texas luxury living knows how to get things done the right way!

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

My family and I were looking to purchase a home in Texas. We were coming from out of state so we…read morecontacted the Marshall Reddick Dallas team. We talked with Stephany via zoom and we were so impressed. Her knowledge of the areas, the homes available, the best schools and the property taxes for each city was helpful. When we flew to TX to tour the homes, her and her team were welcoming, punctual, knowledgeable and friendly. We had a great time and found a house we loved. Big thanks to the MR team for all their help. I would recommend them to all my friends.

Big D Real Estate and Steve DuBell's group do an excellent job. They have impeccable integrity,…read morework tirelessly for the client and go the extra mile to ensure all goes smooth in the transaction. Their communication throughout the process is also what makes them standout. There are no better real estate groups in the DFW area than Steve's group at Big D Real Estate.

From the owner: Residentail Real Estate; Relocation Assignees from all over the worldread more

Al Denson is absolutely incredible. He is very informative and treats you as if you were family. He…read morealways answers his phone and fills you with tons of knowledge that can only come from experience! If you are looking to buy a home, look no further, Al Denson is your guy!

Working with Al has been wonderful. Al has done a great job helping us during our relocation from…read moreTucson AZ to Anna TX. From our first conversation that we had to the closing of our house Al has dedicated himself to my wife and I by answering all of our questions along the way. Al has a great understanding of what people who are relocating need to know. He understands the area and he did a great job of showing us all of the different communities around McKinney. His knowledge stretches far beyond just house, Al knew about the different communities, Schools, and local amenities. We looked in Anna, Melissa, Prosper, Princeton, and Celina. He was patient with us first exposing us to the different builders. After we narrowed down our search to a few builders, Al helped us by talking with the salespeople and taking down the inventory houses that we could walk through. His attention to detail was impressive as he would help point out finishes like fixtures, lights, and upgrades that my wife and I were not especially looking for. After one weekend with Al we had found our dream home and were ready to make an offer. Al met with the Bloomfield sales team on Sunday for us while we were at DFW and made sure that our deposit made it in a timely manner. Our offer was accepted and the home was ours! Having Al as our realtor has made these hectic 3 months go smoothly, and I would not hesitate to recommend Al to any friends/family. If there is one take away from this review have it be that Al went above and beyond what his job was working with us and that we could not be any happier with the service he provided. He helped us find a home that we are excited about and love. We look forward to growing our family in this house. As a company, I believe that you are lucky to have Al as your employee. Thanks againl! Al