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    1. Home Goods

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    Burlington, VT

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    Home Goods

    4.5 (2 reviews)
    Closed 9:30 am - 9:30 pm
    Updated 3 months ago

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    14 years ago

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    15 years ago

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    Rags and Riches

    Rags and Riches

    2.8
    (12 reviews)
    0.0 mi
    $$

    Lori went out of her way to get my couches done by Christmas!…read more A wonderful new layout in the store makes fabric searching a dream.

    BEWARE. Owner took in specialty job, botched it in several ways, avoided my calls for weeks,…read moreoffered no apologies, and in-store meeting for resolution showed her character as self-serving and emotionally immature. If you're considering trusting Artee Fabrics with anything valuable--read this first. Their negligence and then evasion and disrespect really hurt me. On April 2, 2025, I brought a piece of vintage hand-loomed Indian silk to Artéé Fabrics & Home to be made into a custom bolster pillow cover. I requested a smooth fit against the pillow--which I had brought in--with a hidden zipper (for later dry cleaning of the fabric)--and no seams at the top or bottom. I explained that the fabric was of great personal significance and that I'd been waiting decades for the right time and place to use it. The very special multicolored silk had been hand-carried from India to the U.S. in 1977 as a wedding gift from a family member. Arti Bhandari Mehta assured me everything I requested was doable and that the piece would be ready in a few weeks. When I came to pick up the finished pillow on May 3, I was utterly shocked and dismayed to find it did not match the order specifications at all. It had a loose fit, no zipper, and seams at both the top and bottom--exactly what I had asked Arti to avoid. I immediately left word with staff member Luanne that the job had been botched and I asked for the owner to call me. I expected a call within 24-48 hours. No call came. Despite multiple follow-ups with staff--Luanne (twice), Björn, and Victoria--I did not hear from Ms. Mehta until May 20, when she phoned me while I was driving. She said she'd text me so we could arrange to meet at the store to discuss resolution. She did not text. I had to call the store again. Finally, with more effort and wasted time on my part, we set a time to meet in person on May 31. At that meeting, Ms. Mehta was defensive, and completely unwilling to be still and listen. She spun things in self-justifying tones and refused to acknowledge any error or offer an apology. She also dismissed the significance of the fabric by saying, "20 years is not an heirloom." I clarified that I'd had the fabric since 1977 and that it had already been considered special when given to me. It was made clear to me that this was "very good" material, selected and saved for me as a wedding gift. Ms. Mehta also denied ever showing me a zipper with a flap and insisted her shop does not ever install zippers in that manner-- that I got that wrong and implying I was untrustworthy and misrepresenting the original agreement. She further claimed the silk was too thin and had a weak warp, making it unsuitable for a zipper. However, she had personally handled the fabric at the time of order and raised no such concerns, even as I specified that the zipper should be placed in the back, with no seams showing at the top or bottom. I presented a calm, clearly written one-page resolution with two options for moving forward. Ms. Mehta refused both with a sharp "I'm not doing that. Sue me if you want to." Her only offer was to either add a hidden zipper to the flawed cover--an option I did not trust would be properly executed--or to return my $54 deposit, only if I accepted the flawed pillow as-is. When I declined those limited options, she attempted to withhold the pillow, stating I could not take it unless I agreed to her terms. I responded that both the pillow and fabric were mine. She then ordered me to leave the store. I invited her to call the police and said we could continue the conversation outside with their witness. She then accused me of "going around to stores and doing things like this." I denied the absurd accusation and pointed out that she was projecting who she was. I took the pillow and left--without refund. I went directly to the local police station to document the incident and left a written statement. The officer confirmed it was not a criminal matter but encouraged me to pursue complaints through public channels such as Yelp, Trustpilot, Better Business Bureau, and possibly Small Claims Court. Throughout our conversation, Ms. Mehta repeatedly invented excuses in an effort to absolve herself rather than take responsibility and make things right. Among other claims, she alleged I had brought in damaged fabric. While one portion of the silk had an imperfection from long-term storage, the portion we, together, designated for the pillow cover was perfectly sound. Ms. Metha's behavior--reaching for justifications, rewriting the terms of the original order, and attempting to undermine my credibility--was a textbook example of what happens when business owners prioritize self-protection over accountability. Her refusal to take responsibility or offer a genuine remedy caused damage on multiple levels. This incident illustrates a broader and growing pattern across industries: incompetence, evasion, and blame-shifting.

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    Common Deer

    Common Deer

    4.0
    (27 reviews)
    1.9 mi
    $$

    Glad I'm finally getting to writing my reviews from the places I check into while in Vermont this…read morepast October. Downtown has many unique, homey, very inviting, little shops. Common Deer happens to be one of them. Probably a nightmare to locals, but a pure dream to any and all tourists! I saw nightmare to locals bc locals complain constantly about the types of little stores that are all over their downtown areas. We have quite a few here in downtown Boise. Locals complain constantly about the tourists. Funny how locals everywhere..whether in Burlington or Boise will complain about tourists all while forgetting how much $$ tourists pump into their economies. I absolutely love supporting little stores like this. Small local shops are the absolute best. Sure, prices will ALWAYS be higher, but chances are you will find something at these stores you'll never find at another. If a touristy item...finding a unique is even better. Common Deer is one of those special places. You will certainly find some incredible little things here, Knick Knacks, souvenirs, maple syrup (now that's plentiful all over Vermont haha), candles, etc . I know, they all sound like things in every store like this. I'd like to think that...yes of course, you'll see some repeat things...especially in VT t-shirts, but each store has something the other doesn't. Common Deer is absolutely worth checking out! If you are visiting Burlington, there's a 99.9999% you will go in. It has a very inviting vibe to it. The outside does a great job...drawing you in. You'll love it! Thanks for reading, YelperCommonerDeers! Cheers!

    Got to go to this local store in Burlington. It has plenty of cool and interesting gifts. Common…read moreDeer has a bit of an outdoor theme but not always. Has jewelry and lots of locally made crafts. There's also some things like specialty foods and that kind of stuff. A lot of great ideas for gifts. It's particularly a place to go if looking for something local. They sure have lots of that. Handcrafted items. There's even some food like maple syrup and granola, and that kind of stuff. Maybe kind of expensive, but that's to be expected. The whole selection is local. For sure there's a lot to check out in here. It's got plenty for all types of people. They're closed Tuesdays.

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    Home Goods - discountstore - Updated July 2026

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